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“Terrible service and disgusting rooms”

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Monaco Convention & Hotel
Ranked #11 of 18 Hotels in Guarulhos
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Terrible service and disgusting rooms”
Reviewed 10 September 2011

One word description for this place: deceiving.
"Value Price" does not need to equate with extreme discomfort.
Hotel says they provide transportation to/from airport. We waited over an hour from the schedule departure time for the bus to arrive. While we waited for the bus, we found that there was a Hotel and a Convention center. They are separate and VERY different. You only see pictures for the Convention center. The hotel is old and run down. We also found out the prices differ very little between them, but its a gamble which one you get.
Hotel rooms were disgusting; we opted for covering the pillowcase with clothing and not sleeping in between the sheets.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
10 Thank T F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (6)
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Paris
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 May 2011

Small rooms and loud.
Lifts did not function normally. You wait an eternity or you walk.
You have to pay every day. You come back to rest and you must stay in the queue to pay one more day. Even with credit card pre authorization.
Restaurant is more a suicide place.

Think twice before you book.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Maoze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 December 2010

This is okay for a one night stay near Sao Paulo Airport. They say they are family friendly on Expedia, but the rooms are too small for an additional crib. We liked the clean room.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheJimmieJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Monaco Convention & Hotel

Property: Monaco Convention & Hotel
Address: Rua Diogo Farias 137, Guarulhos, State of Sao Paulo 07110-090, Brazil
Region: Brazil > State of Sao Paulo > Guarulhos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #11 of 18 Hotels in Guarulhos
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Monaco Convention & Hotel 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
The Monaco Convention & Hotel is in the heart of the city of Guarulhos, in the commercial and corporate center of the city and only 15 minutes away from the Andre Franco Montoro (Sao Paulo) International Airport, which serves the city of Sao Paulo. This is your best option for accommodation and Conventions in Guarulhos. With modern decor, comfortable rooms, and the versatility of our convention and meeting rooms, associated with quality of service and international cuisine, this Hotel is your best option for accommodation in the center of Guarulhos. ... more   less 
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Also Known As:
Monaco Convention & Hotel Guarulhos, Sao Paulo

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