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“ok for one night”

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Bristol International Airport Hotel
Ranked #7 of 18 Hotels in Guarulhos
Basel
Level 4 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“ok for one night”
Reviewed 6 April 2013 via mobile

The hotel is located close to the airport. The service is very good and friendly. The rooms are average and the only highlight is the TV with internet access. There is a hotel restaurant with buffet which is very convenient especially when arriving late, so you can have quick dinner. Good breakfast buffet.

Stayed February 2013, travelled on business
Helpful?
Thank fjeril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, 17 April 2013
Google Translation
Prezado Senhor Fjeril

Agradecemos sua estada e comentários sobre o Bristol International Airport Hotel, especialmente nosso serviço de acesso a internet através dos televisores LED de 40’, e esperamos revê-lo muito em breve.

Atenciosamente

Paulo Jacovos
Gerente Geral
Bristol International Hotel
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869 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
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English first
Cuiaba, MT
Level 6 Contributor
190 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 28 March 2013

I've decided to sleep over just to get some rest from a local flight to an international one, but definitly this great hotel, with its great restaurant and I realized it's not just a hotel for sleep over! But even if it's your idea, please do it. It has free shuttle in and out the hotel. The only problem is that the bathroom from the room I slept was a little old.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leopoldino M C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, 17 April 2013
Google Translation
Prezado Sr. Leopoldino



Agradecemos sua estada e seus comentários sobre nosso hotel e ficamos muitos satisfeitos com sua avaliação geral sobre o hotel e serviços oferecidos. Pedimos desculpas por não oferecer um banheiro mais espaçoso em nossos aptos Executivos e Superiores, mas, informamos que nossas suítes possuem amplo banheiros com banheira de hidromassagens.

Esperamos revê-lo em breve em nossos hotéis.

Atenciosamente

Paulo Jacovos
Gerente Geral
Bristol International Hotel
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Caracas, Venezuela
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2013

I had a good stay....
but I cant bring my wife, due to the smelly room.

I paid $100 per night,
incl nice breakfast 5am -10am
,free airpshuttle every 30 min
pool
good wifi in my room
chg rate good at travel agency in lobby 1.87 R per USD
(airport chg 1.81 R minus 26R commision per transaction)

....next time I will try Ibis in front,
75$ per night
but breakfast not included

To Sao Paulo take bus Tieté 4 Reals (45 min) and Metro 3 Reals also

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelLam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, 25 February 2013
Google Translation
Prezado Sr. Michael,

Agradecemos sua visita e comentários gerais sobre todos o nossos serviços e que esperamos revê-lo em breve na Bristol Hoteis & Resorts.

Pedimos desculpas pelo cheiro do quarto que não agradou e estamos tomando providências para corrigir esta falha.

Espero que isso não faz com que sua preferência mude.

Atenciosamente

Paulo Jacovos
Gerente Geral
Bristol International
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Level 6 Contributor
97 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 February 2013

We stayed in this hotel for several days.Is a typical city hotel.
Improvements-the wi-fi net is good.
Breakfast good.
The rooms are clean and fair.
Special Thanks to the Comercial Director,very nice and helpeful.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pedro E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, 17 April 2013
Google Translation
Prezado Sr. Pedro

Agradecemos sua estada e comentários no Bristol International por dois dias. Ficamos muito felizes em saber que todos os nossos serviços foram agradáveis e confortáveis.

Esperamos revê-los novamente na Bristol Hotéis & Resorts.

Atenciosamente


Paulo Jacovos
Gerente Geral
Bristol International Hotel
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Austin, Texas, United States
Level 6 Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 19 January 2013

Stayed here because of a missed flight. Check in process was extremely slow. Only one staff person at the time spoke English. Surprising for an international hotel. The staff were not flexible about requests. Asked for a courtesy toothbrush and they wanted to sell me one for $5. Restaurant had very bland and expensive food. The lobby was quite nice but the rooms were very old and dirty. Area around the hotel is unsafe to walk at night. Asked for a wake up call that never came. They said the system was broken. Now that I was late for my flight I needed to leave on the airport shuttle right away but was told it would not leave for 30 minutes as that was the schedule. Bottom line: the staff is more focused on following inane rules and not on customers or customer service. I do not recommend this hotel. Additional note: This hotel near GRU Airport is where airline flight crews stay and passengers that have missed flights due to airline errors are put up overnight.

Room Tip: All rooms are noisy.
See more room tips
  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jefre O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol H, Gerente at Bristol International Airport Hotel, responded to this review, 21 January 2013
Google Translation
Bom dia

Prezado Sr. Jefre,

Agradecemos sua avaliação, assim podemos melhor atender, sempre que possível.
O processo de check in é demorado como em quaisquer hotéis onde chegam grandes grupos sem prévio aviso como foi deste lay over muito comum em janeiro e fevereiro, onde estaremos com os dois mesmos Recepcionistas que são padrão diariamente. Todos os Recepcionistas falam inglês como segunda língua e atendem todas as demandas de hóspedes estrangeiros que são muitos e que há poucas ou quase nenhuma reclamação neste sentido. O preços do restaurante são normais dentro do padrão que o hotel oferece. Realmente a área onde o hotel está localizada é central e segura, onde jamais tivemos quaisquer problemas de segurança com hóspedes nossos.
Com relação ao Transfer, tem saída rigorosamente no horário conforme tabela de horários estabelecida pelo hotel.
Para segurança de todos nenhum hóspede estrangeiro pode entrar no hotel sem os processos de check in exigidos pela lei com preenchimento completo de FNRH e inclusive somos obrigados a tirar e deixar um cópia de passaporte do hóspede estrangeiro no “file” por conta do Sped fiscal.

Entendo que a maioria dos hóspedes de lay over chegam ao hotel cansados e irritados com a Cia aérea por causa do cancelamento do vôo e pelas longas horas de espera no aeroporto até o cancelamento do vôo e a indicação de um hotel para descansar e muitas vezes fazer wake up algumas horas depois de entrar no apartamento e vamos procurar melhorar este serviço.



Fico a disposição para maiores dúvidas.



Obrigado



Paulo Jacovos

Gerente Geral

BRISTOL INTERNATIONAL AIRPORT HOTEL – SÃO PAULO
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Travellers are raving about these Guarulhos hotels

Chicago, Illinois
Level 5 Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 28 December 2012

If you asked me to describe this hotel in one word, that word would be 'NASTY'. My company put us up in this hotel, because they were told it is a 5 star hotel in a great area. Two things that couldn't be any further from the truth. There is an airport shuttle that will come to pick you up, and we were told that it comes to the airport every half hour. So why did we have to wait an hour and a half before being picked up??? Upon walking in the hotel, it looks like it may be a nice hotel. Except for the smell, that lingers in the lobby, hallways and rooms. The hotel smells of mildew and the rooms are laced with mold. A couple of my coworkers found mold in their showers and ceilings, and roaches in the shower. The carpet needs to be taken out of the rooms, because it is old, dingy and dirty.

I can say a couple of good things about the hotel, the breakfast and the restaurant. :-)

Other than that, it's all downhill. Especially, the area. It is notably unsafe and my company shouldn't put us there again.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank frequentflyerUAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, 18 September 2013
Google Translation
Prezada Sra. FrequentflyerUAL,
Agradecemos seus comentários e sugestões. Pedimos sinceras desculpas por nenhum de nossos serviços tersatisfeito suas expectativas. Ficamos satisfeitos que nosso café da manhã ao menos tenha atendido suas expectativas.
Ficamos ao seu inteiro dispor para maiores informações.

Em sua próxima visita, não hesite em contribuir com sua opinião, pois é somente através da comunicação direta com nossos hóspedes que conseguiremos superar suas expectativas. São comentários como os seus que nos ajudam a aprimorar os nossos serviços e nos estimulam a nos esforçar cada vez mais para sermos merecedores da preferência de clientes especiais como a senhora.
Em nome da equipe do Bristol, agradecemos e esperamos em breve recebê-la em nosso hotel!
É pensando na melhor forma de recebê-lo que treinamos nossas equipes!

Atenciosamente
Paulo Jacovos
Gerente Geral
Bristol International Hotel
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Vancouver, Canada
Level 5 Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 October 2012 via mobile

Stayed here because of a missed flight. Check in process was extremely slow despite passengers arriving in a few different groups. The staff however were quite warm and welcoming. Restaurant had very bland food. The lobby was quite nice but the rooms were very old and dirty.

Stayed October 2012, travelled as a couple
Helpful?
Thank YVR_Wanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, 7 November 2012
Google Translation
Prezado Senhor

Mareazies

Agradecemos seus comentários e sugestões sobre o atendimento do Bristol International Airport Hotel. Pois eles nos ajudam a tornar nossas Equipes e serviços melhores. Estamos Trabalhando para melhorar o serviços de limpeza de apartamentos e agilidade no check, através de treinamento de nossa Equipe de Governança e melhorias em nossos servidores para otimizar o tempo de check in e check out.

Cordialmente

Paulo Avelino Jacovos

Gerente Geral

Bristol International Airport Hotel
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Additional Information about Bristol International Airport Hotel

Property: Bristol International Airport Hotel
Address: Rua Soldado Jose de Andrade, 63 | Downtown, Guarulhos, State of Sao Paulo 07024-001, Brazil
Region: Brazil > State of Sao Paulo > Guarulhos > City Center
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 18 Hotels in Guarulhos
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bristol International Airport Hotel 3.5*
Number of rooms: 311
Official Description (provided by the hotel):
Located just 15 minutes from the largest airport in Latin America, The GRU Airport in Guarulhos- SP. The Hotel offers ample comfort for both business and leisure travelers. Modern, elegant, with facilities that promote the well-being of all who visit. A pleasant setting for a quick meal or delicious breakfast, the Dumont restaurant offers the best of fine dining also at lunch and dinner. Meet the Hangar Lobby Bar and relax with a full menu of the best drinks and cocktails, as well as snacks, sandwiches and a full range of coffees 330 apartments and suites Restaurant Lobby Bar Heated swimming pool Sauna Fitness Center Internet WiFi 12 Meeting rooms Transfer in / out airport x hotel x airport check our available schedules 40 minutes from the São Paulo City downtown 20 minutes from ExpoCenter Norte, Anhembi and Center Norte Shopping Mall 10 minutes from the International Shopping Mall and Maia in Guarulhos 15 minutes from Gru Airport Guarulhos Park and travel using our Park & ​​Fl ... more   less 
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Also Known As:
Bristol Dobly International Guarulhos
Bristol International Airport Hotel Guarulhos, Sao Paulo

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