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“Unfriendly reception”
Review of Ibis Guarulhos

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Ibis Guarulhos
Ranked #10 of 18 Hotels in Guarulhos
Reviewed 13 February 2014 via mobile

Location is 10 min close to airport via shuttle. Shuttles are on time. Reception is unfriendly, not helpful, can not be bothered attitude when we check in. However, on check out, the night shift staff are better. Very far from town, expect to pay abt 100 reals to town. Surrounding neighbor is quite shaddy. Dun stay here if you intend to go into town. Too ex & traffic can be bad.

Stayed: February 2014, travelled as a couple
2  Thank TitiTeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 - 112 of 2,604 reviews

Reviewed 26 January 2014

I arrived late 21:00 but after a long day only to find, they had no food. Bar menue sys sandwiches and burgers etc but bar waitress says do not have anything only crisps. Incredible.
Then went to book coutesy bus only to find the 04:30 and 05:30 buses full so must take taxi. I booked this hotel because they advertise courtesy bus and I also expect a hotel to have food!!!!

Room Tip: Go to another hotel
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  • Stayed: January 2014, travelled as a couple
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2  Thank Vitoriatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

We stayed here for a night before catching a flight. It´s convenient and the price was good - we booked through the chain´s site which was cheaper than Booking.com. Poor wifi, though. It´s clean and the shower is good. It´s a predictable option from a reliable chain. There´s a free shuttle service to and from the hotel, which is a pus.

  • Stayed: January 2014, travelled as a couple
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1  Thank CarolDtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

You know what to expect...no frills but everything clean and organized and friendly. Free wi fi and computers available for guests Very efficient. HD TV. A pleasure for a short stay. Breakfast starts at 4 AM,convenient for travelers like me

  • Stayed: January 2014, travelled solo
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Review collected in partnership with Accorhotels.com
Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013

  • Stayed: December 2013, travelled solo
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Review collected in partnership with Accorhotels.com
2  Thank Joaquinuno
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 3 December 2013

we arrived at Sao Paulo at 8pm and stayed in this hotel for a night before a morning flight to Rio on the next day. The hotel is clean yet a bit "old"! Basically has nothing inside the room but a bed & a shower. Wifi is limited to a 60-mins per day of usage. The free shuttle from airport leaves the airport at every hour so better to wait at the shuttle pick-up point at xx:50 or else you will have to wait for an hour. For the morning shuttle to airport, seems that the 5:30 & 6:30am ones are very popular so remember to book in advanced.

Stayed: December 2013, travelled as a couple
Thank D_and_G_2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

Stayed a couple of nights after a trip to the interior. Clean rooms and friendly staff. There is a problem with the internet at this IBIS but I was able to connect using a signal from the adjoining Mercure.

There is a shuttle from Terminal Two and it is only a short walk with plenty of free luggage carts to of from Terminal One.

Basic Brazillian breakfast buffet at a very good price. The adjoining park is clean and safe plus has good bus connections if you want to travel nearby. There is also a 24 hour grocery and a Walmart within walking distance.

Excellent choice for your first night in Sao Paulo or before your flight home and they only charge half rates for half days which is good if you are leaving on a midnight flight.

  • Stayed: November 2013, travelled on business
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1  Thank ColoradoBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Guarulhos

Address: Rua General Osorio 19 | Centro, Guarulhos, State of Sao Paulo 07024-000, Brazil
Region: Brazil > State of Sao Paulo > Guarulhos > City Center
Amenities:
Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Guarulhos
#6 Business Hotel in Guarulhos
Price Range: £34 - £42 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Guarulhos 3*
Number of rooms: 288
Official Description (provided by the hotel):
The Ibis Guarulhos hotel is located 9 km from Guarulhos international airport. The Anhembi Concention Center exhibition centre of Sao Paulo is 15 km from the hotel. The hotel has 288 rooms, including 2 adapted for disabled persons. For your seminars, you can book 7 meeting rooms (300 persons). The IBIS restaurant, a bar, snacks available 24/24, covered pay parking and a valet parking service are at your disposal. ... more   less 
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Also Known As:
Ibis Guarulhos Hotel Guarulhos
Ibis Guarulhos Sao Paulo

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