As part or a month visit to Brazil for the World Cup, we stayed for 14 days at the hotel in Sao jJose Dos Campos as my husband has had a positive stay on business previously with Johnson & Johnson. The front desk/reception team are truly outstanding and care for their customers/clients at the hotel. Their customer service rivals many expensive hotels around the world. I would like to commend the whole team day and night on the customer service we have experienced in assisting us to live/work/travel from here for two weeks. They helped us with local support, information and advice for transportation into many cities in Brazil to attend football games, eating out, shopping, banking.,. local customs, where to walk/run..exercize. There has been no request for information or assistance too big or small, from extra towels, tea or to sort the safe lock or assist with transportation bookings in portugese at all times of day and
We have stayed in many hotels around the world, often Ritz Carlton, Sheraton, Marriott and Hilton hotels, all of which have excellent service. Your team are truly outstanding and care for their customers/clients at the hotel.
Most of all, I have so enjoyed and look forward to my daily reviews of the 'football games and results', the team has brought the Brazilian passion of football to life for us! I hope I have exchanged our passion as English and American football fans to them.
The team's experience from living/working/studying in the US and Australia is a benefit to your hotel for customers who enjoy connecting with them. Their English language skills are an asset.
i highly recommend the hotel and city. it is approx 1 hour drive from Sao Paulo international airport.
- Official Description (provided by the hotel):
- 154 rooms 100% non smoking, city location, 90 km from the capital Sao Paulo and 80 km from Caraguatatuba beach. In front of Colinas Shopping, Vicentina Aranha Park is a good place to keep fit as well. Enjoy exquisite sunsets at Banhado, the marshes of Sao Jose, a conservation area and postcard icon. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Sao Jose Dos Campos Brazil - Sao Paulo