I knew that this classic old downtown hotel had been renovated completely about 18 months ago so when I needed a place to stay in the city centre I booked it. I used booking.com to make my booking and specified that I wanted wi-fi internet, car parking, and I noted that the room would be available from noon. When I arrived to check-in at 3pm they said the room is not ready yet, but I could leave my bag and come back later. Not good enough. When I insisted on checking in they eventually found a room, then when I asked for the wi-fi password they said that there is no wi-fi. There is also no car parking at the hotel - they let workers from a local car park come and fetch the cars. I was very disappointed. A city centre hotel that has recently been renovated should certainly have internet - this is not 1998. And to tell online hotel booking sites that wifi and parking is available is quite naughty when it is not. I would certainly not bother returning now as there are many city centre options with free parking and wifi!
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- Also Known As:
- Maraba Hotel Sao Paulo Brazil