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“the worst service and food ever in my life”

Serafina Bar e Restaurante
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Ranked #346 of 38,738 Restaurants in Sao Paulo
Certificate of Excellence
Price range: US$6 - US$32
Cuisines: Italian
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Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Neighbourhood: Jardins
Description: Serafina Sao Paulo is located at the heart of the upscale Jardins neighborhood and housed in a mansion built in 1908. The entrance features three Renascence-style arches to separate the veranda from the main building. Offering a piece of Italy in every detail, the walls are covered with paintings, drawing and phrases from the typical Napolitano trattorias. In the back; a small open-air Italian villa with a wood-burning stove enables delicious aromas to drift through the restaurant. The kitchen is under the helm of the Chef Bruna Barbosa. The menu focuses on Classic Nothern dishes. Our pizzas are made with special Italian our, extra virgin olive oil and sea salt imported from Sicily, baked in wood-burning stove. We offer two versions of the famous Margherita Pizza. On the menu, you can also find special salads as Serafina (Mixed green leaves, grilled chicken breast, roasted italian pine nuts, raisins and cherry tomatoes) and special dishes as the famous Farfalle Al Limoncello, Risotto Al Tartufo e Prosecco or Spaghetti Alla Provenzale (spaghetti with shrimp sauteed with garlic, white wine and tomato sauce. Dining room: 108, Outdoor Seats: 27, Private Room seat, 30
Reviewed 20 May 2014

Serafina is Always full. i really wonder why ? the food is pityful ! the dishes are so small and the service is the worst i have ever had in my life. I have been waiting for my my food half an hour ! when i 've complaint they ve realized that the waiter have forgotten about the order. Afterwards, i was really astonished when the same waiter added in the bill the plus for his tip . I refused to pay for his tip , he took his Revenge , i had to wait another half an hour for my bill !! Never go to this place if you are in Jardins , Sao Paulo , the area is full of much better options.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Pablo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (975)
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34 - 38 of 975 reviews

Reviewed 31 March 2014 via mobile

I was looking for a quite place to eat before going to the hotel. I randomly tried this restaurant. Service is good, pizza is also quite good, not perfect. Profiteroles I have tried were good enough to satisfy any desert lover. Not very expensive.

Thank mkarakas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014 via mobile

I was just here for some beers. The place looked inviting and had a relaxed atmosphere. The menu looked tempting. They also had tables outside.

Thank Eivind S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

Tiene mucha variedad de pastas y carnes... no muchos pescados... pero los platos estan servidos bien al estilo gourmet...muy bien elaborados...
Los platos no son abundandtes..así que si son de buen comer..tienen que pedir entrada.

Has a variety of pastas and meats ... not many fish ... but the dishes are served gourmet style ... well to very well prepared ...
The dishes are not excessive .. so if they are good to eat .. have to ask for started.

    • Value
    • Atmosphere
    • Service
    • Food
Thank PequeCristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014 via mobile

Happened across Serafina while wandering the Jardins district in São Paulo. Though the staff didn't speak English, they worked hard to help us out and all service was prompt. The outdoor seating area was really pleasant. Food was fresh and very good. Pasta was great and pizza was also good. Reasonably good beer and wine selection. Very good experience...I would go back if I'm in the area again.

Thank Scott F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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