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“Good hotel and good location”

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Capcana Hotel Sao Paulo Jardins
Ranked #207 of 321 Hotels in Sao Paulo
Bozeman, MT
Level Contributor
68 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Good hotel and good location”
Reviewed 7 January 2014

Stayed at this hotel just for one night it was good. The room was small but had the basic stuff, internet worked OK (a bit slow). The bathroom had a window that was open and was difficult to close, at night you could hear the noise of the street and have some air coming in through this window. The staff was friendly and very helpful. The hotel is just a block away from Avenida Paulista and several good restaurants.
Breakfast at the hotel was nice with a good variety of things. For a short stay for a reasonable price this hotel is fine.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rovaMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian0O, Gerente geral at Capcana Hotel Sao Paulo Jardins, responded to this review, 27 January 2014
Dear Mr. RovaMT,

We are very happy to hearing from you. Thank you for taking your time to share your valuable experience on TripAdvisor.

It is a great honor to know that you looked up to our service.

We enjoyed that you felt safe in our location and that you appreciated our facilities.

It will certainly be our pleasure to see you soon at Ramada Jardins São Paulo.

Best regards,

Cristiano Oliveira - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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406 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Teddington, United Kingdom
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 7 November 2013

Trip to sao Paulo was at the last minute , so not a lot of choice. However location was good for our needs
Room I had was a suite, beds comfortable, shower etc all ok, free wifi but had to log on each time
Reasonable choice for breakfast, staff helpful . If you need to be in this area this hotel is fine for a few nights, its not 5 star but then neither is the price

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidofTeddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian0O, Gerente geral at Capcana Hotel Sao Paulo Jardins, responded to this review, 26 December 2013
Dear Traveller,

Thank you for sharing your impressions with the other travelers of Tripadvisor.

Some of the points you mention are challenges we are improving in the hotel.

Thank you for sharing you impression. I will forward it to the quality team to be considered. We always have room for improvement.

You review will help us with this improvement.

Thank you once again for your comments. We hope to have you back to our hotel.

Best regards,

Cristiano Oliveira - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
2 reviews
Reviewed 23 October 2013

I was on a business trip so for the main purpose of my trip it was ok. A block away from my office. Good food but the restaurant is quite old. Great staff! Though they should speak English. At least the room service staff. I couldn't place and order because they didn't speak English nor Spanish. I was transferred to the Front Desk.
Front Desk staff awesome. Since the very moment I arrived, Cauan, the Front Desk Supervisor was really attentive. Also Eduardo, whose service I can describe as outstanding. I wanted to buy some typical Brazilian candies and he took part of his break to go with me to the closest supermarket. Mariana, really nice lady!
Anyway, great staff for a good hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fdiaz84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian0O, Gerente geral at Capcana Hotel Sao Paulo Jardins, responded to this review, 29 October 2013
Dear Traveller,

Thank you for sharing your impressions with the other travelers of Tripadvisor.

Some of the points you mention are challenges we are improving in the hotel.

Thank you for sharing you impression. I will forward it to the quality team to be considered. We always have room for improvement.

You review will help us with this improvement.

Thank you once again for your comments. We hope to have you back to our hotel.

Best regards,

Cristiano Oliveira - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2013

The place is well located, it is pretty close to the Brigadeiro's subway station. The restaurant and the corridors are quite old, they should receive more maintain. The internet, at least in the 4th floor, was very unstable. Although, the relation between quality and price is ok.

Room Tip: ask at the front desk in which floor do they have a better internet reception.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank diegosaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian0O, Gerente geral at Capcana Hotel Sao Paulo Jardins, responded to this review, 14 October 2013
Dear Traveller,

Thank you for sharing your impressions with the other travelers of Tripadvisor.

Some of the points you mention are challenges we are improving in the hotel.

Thank you for sharing you impression. I will forward it to the quality team to be considered. We always have room for improvement.

You review will help us with this improvement.

Thank you once again for your comments. We hope to have you back to our hotel.

Best regards,

Cristiano Oliveira - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porto Alegre, RS
1 review
Reviewed 30 September 2013

The space in the room is so good, but the corridor and public areas are dark and narrows. Despite the building is very old, the hotel was refurbished almost everything to provide confortable facilities. The hotel's team shows effort to provide excelent services to the guest, however the front-desk and the "concierge" services during the night and and in the early morning fails. The restaurant facilities are simple but the menu is good, the waiters and the cooking team always willing to do a good serve, many times with a smile. Thank you.

Room Tip: The space in the room is so good, the back room is more silent.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian0O, Gerente geral at Capcana Hotel Sao Paulo Jardins, responded to this review, 1 October 2013
Dear Traveller,

I really appreciate your positive and nice review about our hotel! It is gratifying to read posts like yours!

I really hope to welcome you soon back again!

Kind Regards,

Cristiano Oliveira - GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

good price and location, breakfast ok, near to Av. Paulista. It was clean and confortable. Wifi signal is instable.Nice staff, room is clean. The room was spacious, with large beds and essential furniture.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grifil92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian0O, Gerente geral at Capcana Hotel Sao Paulo Jardins, responded to this review, 1 October 2013
Dear Traveller,

I really appreciate your positive and nice review about our hotel! It is gratifying to read posts like yours!

I really hope to welcome you soon back again!

Kind Regards,

Cristiano Oliveira - GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 28 June 2013

A little bit disappointing in the end, good price and location

Pros:
- breakfast
- location
- Safety
- price

Cons:
- internet
- noise in the room

Comment:
This hotel could have been evaluated better if they take care of simple things. Wifi is really not useful, signal is very instable. I took a room in the 6th floor and at night I took hours to sleep, in fact I slept very bad as its very noisy.
Maybe it was just my room and its position however those are basic things...
Other than it, the price is worth comparing to american or canadian hotel. Very good breakfast

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eduardo0001gmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian0O, Gerente geral at Capcana Hotel Sao Paulo Jardins, responded to this review, 2 July 2013
Dear Traveller,

Thank you for sharing your impressions with the other travelers of Tripadvisor.

Some of the points you mention are challenges we are improving in the hotel.

Thank you for sharing you impression. I will forward it to the quality team to be considered. We always have room for improvement.

You review will help us with this improvement.

Thank you once again for your comments. We hope to have you back to our hotel.

Best regards,

Cristiano Oliveira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Capcana Hotel Sao Paulo Jardins

Property: Capcana Hotel Sao Paulo Jardins
Address: Alameda Santos 484 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01418-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#22 Spa Hotel in Sao Paulo
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Capcana Hotel Sao Paulo Jardins 3.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, HotelQuickly and Cancelon so you can book your Capcana Hotel Sao Paulo Jardins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Capcana Hotel Sao Paulo Jardins Brazil

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