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“Good place to stay in Sao Paulo”

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Hotel Mercure Sao Paulo Bela Vista
Ranked #136 of 328 Hotels in Sao Paulo
GreenLeadersBronze level
Reviewed 29 March 2013

Well located in the city , nice spacious rooms with small enclosed kitchenette if needed, employees are very nice and helpful. Breakfast is fine and you can ask for and get espresso !. The meeting rooms are efficient, clean and offer choices of several sizes to meet the needs. Would suggest more check out staff as long lines with only one employee trying his best !
Over all will keep this hotel on my business ''stay'' list.

  • Stayed: March 2013, travelled solo
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Thank RXPLOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine T, Front Office Manager at Hotel Mercure Sao Paulo Bela Vista, responded to this reviewResponded 5 June 2013
Google Translation

Monsieur,


Nous vous remercions pour vos commentaires suite à votre séjour à Mercure São Paulo Central Towers.

C’est avec grand plaisir que nous acceptons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

Une nouvelle fois, nous vous remercions de nous avoir fait connaître votre satisfaction à la suite de votre séjour.

Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur/Madame, en l’expression de nos sentiments les meilleurs.

Henrique Antonio
Front Office Manager
Mercure SP Central Towers

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30 - 36 of 638 reviews

Reviewed 20 January 2013 via mobile

Thais hotel is not new, they are under reform on some floors, but it's ok, except for the carpet (dusty). Breakfast is ok, fitness is ok, the location is good if you have a car. It's close to shopping patio paulista but there's a huge hill. I'd recommend this hotel, after all.

  • Stayed: January 2013
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Thank andremodesto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine T, Front Office Manager at Hotel Mercure Sao Paulo Bela Vista, responded to this reviewResponded 5 June 2013
Google Translation

Prezado Hóspede :

Apreciamos imensamente seus comentários referentes á sua hospedagem no Mercure São Paulo Central Towers . É sempre um prazer receber impressões positivas.

Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior.

Cordialemente,

Henrique Antonio
Chefe de Recepção
Mercure SP Central Towers

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Reviewed 11 November 2012

Ideally located for our needs.... however the hotel is very dated. Rooms look very "tired" and need a serious update and refresh. Looks like an 80s hotel from a room perspective. We were informed by the hotel newer updated rooms are available, but our standard room was not one of the updated rooms.

Service was ok nothing exceptional, avoid room service soups... poor quality.

Depending on rates worth considering.

  • Stayed: November 2012, travelled as a couple
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Thank Somewhere_Special
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine T, Gerente geral at Hotel Mercure Sao Paulo Bela Vista, responded to this reviewResponded 17 January 2013

Dear Guest,

Thank you for taking the time to tell us about your experience at the Mercure São Paulo Central Towers. I am sorry that your experience did not meet all your expectations.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures in order to provide all our clientes a better product and service.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Vanessa Guedes
Assistant Manager
Mercure SP Central Towers

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Reviewed 14 June 2012

Stayed at this hotel in June. Overall it was a good stay. Front desk was, as always, helpful. The condition of the room, though a little dated and can use a little more refinement, is still reasonable for the price. The overall cleanliness was ok as well. During my stay, they had maintenance work done during the day that caused a little inconvenience but nothing to harp about.

Stayed: June 2012, travelled on business
Thank KBH0913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2012

  • Stayed: April 2012, travelled on business
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Thank KBH0913
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 2 May 2012

  • Stayed: April 2012, travelled on business
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Thank Rogre
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 April 2012

chose this hotel because it was very close to my destination (it was a business trip) and the trafic in SP is a hell. Great regret. My nights were terrible. The bed seems like 30 years old, very unconfortable, toooooooo softy. same about the pillows. the TV is just ridiculous for a hotel in this price range (it's like a 16" old model tv). the furnitire in general is old. Average breakfast and staff.

  • Stayed: April 2012, travelled on business
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Thank Maracujavelho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mercure Sao Paulo Bela Vista

Address: Rua Maestro Cardim 407 | Bela Vista, Sao Paulo, State of Sao Paulo 01323-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#29 Green Hotel in Sao Paulo
#52 Luxury Hotel in Sao Paulo
#95 Business Hotel in Sao Paulo
Price Range: £48 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Sao Paulo Bela Vista 4*
Number of rooms: 115
Official Description (provided by the hotel):
The Mercure Sao Paulo Bela Vista is in a privileged address of the city. Located in Bela Vista, with an easy access by the Avenues Paulista and 23 de Maio. In addition, the São Joaquim subway station is only 550m away. There are many cultural options in the region such as: Theaters (Renault, Sérgio Cardoso, Ruth Escobar, among others), São Paulo Cultural Center, the attractions of Paulista Avenue (MASP, Paulista Mall, Casa das Rosas, Itaú Cultural, Gazeta Theater and Trianon Park), Ibirapuera and Aclimação Park, as well as the many restaurants and bars of Liberdade and Bixiga. In addition, the hotel is close to several Hospitals such as: Beneficência Portuguesa, AC Camargo, Oswaldo Cruz, Pérola Byington, São José, Paulistano, Santa Catarina, HCor, Sírio Libanês. The hotel has 168 apartments equipped with: air conditioning, safe, cable tv, minibar, desk and wi-fi internet. We also have a restaurant, five meeting rooms, a gym, a dry and wet sauna and an indoor and heated swimming pool. ... more   less 
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Also Known As:
Hotel Mercure Sao Paulo Bela Vista Brazil

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