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“Great stay”

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Renaissance Sao Paulo Hotel
Ranked #7 of 325 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersGold level
London
Level 6 Contributor
121 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Great stay”
Reviewed 30 March 2014

Superb. Loved the Renaissance. Had a suite on the 21st floor and was impressed! Extremely spacious allowing for us to have a number of meetings in the lounge area and the bedroom wasn’t small either, with a massive bathroom which had both a huge walkin shower and Jacuzzi bath. The views from the room as well over the rooftops of Sao Paulo were stunning.
Had breakfast in the Executive lounge on the 23rd (?) floor and was very impressed by the range and quality of the food on offer, if this was any reflection of the food on offer in the main restaurant you’re not going to be disappointed!

Didn’t have time to enjoy any of the facilities, but judging from what I saw of the rest of the hotel all going to be to a good standard. There's no denying though that this is one big hotel - you just need to look around the lobby to get a sense of that, and some could feel the hotel is a bit impersonal etc but then if you want a boutique hotel, book one!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Constant_TravellerXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review, 31 March 2014
Dear Guest,
Thank you for such a great review!
It makes me happy to know that you were able to enjoy the Executive Lounge during your stay and experience the special service provided by our team.
When planning your next visit, be sure to save some time to enjoy our events from “RLife Live” that includes special drinks and evenings with live music and local DJs, making the Living Lounge Bar a perfect place for a happy hour with friends.
I am looking forward to host you again!
Ana Monte | Guest Relations
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2,018 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
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English first
Dublin, Ireland
Level 6 Contributor
181 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 25 March 2014

Very standard Renaissance.

Staff where excellent and efficient. I loved the pool area which was a real sun trap and the food and drink was brilliant.

I do wish they would consider placing more coffee in the rooms however.

All in all a pleasant stay and I hope to return again some day.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irishstandards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review, 30 March 2014
Dear Guest,
Thank you for your review.
I am pleased to know that our team and facilities were able to fulfill your needs during your stay at the Renaissance São Paulo Hotel.
Next time you are here, be sure to ask our team of Navigators for tips on where to go. They are local experts and are always in the know about what is happening in the city, making your experience more “paulista”.
I’ll be looking forward to host you again.
Best Regards,
Vanessa Martins | Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
Reviewed 16 March 2014

I stayed 4 nights at this Hotel. This hotel at best should be no more than 3 stars. I had Dinner at the Lobby Floor Restaurant. Very little choice in the menu. Bad food and service. For a large Hotel, there is a small Dinner restaurant and Sushi Place. A five star should give more choice.The rooms are basic, no bath robe, not a complimentary water bottle like in many hotels.

Stayed March 2014, travelled on business
Helpful?
Thank Glassman2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review, 19 March 2014
Dear Guest,
Thank you telling us about your stay.
At the Renaissance São Paulo Hotel we take all feedback seriously, and I sincerely regret that we did not meet your expectations. I shared your comments with our management team to keep improving our service.
Next time your plans bring you to São Paulo, be sure to save sometime and try the “Renaissance Signature Massage” at The Spa at Renaissance. It is performed with Amazonia passion fruit oil and heated soaking towels, surely a good way to end a productive day.
Hope to host you again in a near future.
Vanessa Martins | Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level 6 Contributor
300 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 15 March 2014

The hotel is the choice of my employers. Was allocated room 302. Even though this was adjacent to the lift , I wasn't disturbed by noise at all during my 4 day stay. The staff are warm , helpful and welcoming. The room was spotlessly clean.
Highly recommended

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ianbeale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level 6 Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 March 2014

The hotel is located one block off Avenida Paulista, the main road of Sao Paulo. Close to cinemas, theaters, good restaurants and even for a walk.
It is a safe location (but do not go out with jewelry or fancy cameras)

Room Tip: Ask for a High Floor Room. If you have access to the Lounge Club, it is on the 21st floor.
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GutoCastro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 7 March 2014

This hotel is in a great location. It runs parallel with the main Avenue (Av. Paulista)

The rooms are very nice, very modern and very comfortable bed. The staff will do everything they can do to make you comfortable. When I checked in I was given a Disables rooms and I ask to change and it was done straight away.

I would have given a overall of 4 but only 3 because i found the mini bar very dirty

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valdemar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review, 10 March 2014
Dear Mr. Valdemar,
Thank you for reviewing your recent stay with us.
I am happy to know that our staff was able to make your comfortable during the time at the hotel.
I also take the opportunity to apologize for the minibar and assure that we took the needed measures to avoid any recurrence of it in our rooms.
Location is really important to our guests, and as you mentioned, being parallel to the Paulista Avenue, makes the hotel’s location very good not only for business but also to enjoy Sao Paulo like the “paulistas” do. Next time you are here, be sure to ask our team of Navigators for tips on where to go. They are local experts and are always in the know about what is happening in the city.
I’ll be looking forward to host you again.
Best Regards,
Vanessa Martins | Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level 6 Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 7 March 2014

This is a classic hotel in Sao Paulo, located near Paulista av. and walk distance from many cafes and good restaurants. There is a Theather inside with good plays and stand-up comedy shows.
The room was pretty good, adequate size, clean and with uptodate maintenance, huge bathroom with bathtube completes the package. Room service was quickly, the meals arrived warm and about average for this level of hotel. The breakfast was great with many options and a lovely view from the 23 floor, sparkling wine was available as a bonus.

Room Tip: Choose one from the 20th floor to get a nice view.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FELIPE V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Sao Paulo Hotel

Property: Renaissance Sao Paulo Hotel
Address: Alameda Santos 2233, Sao Paulo, State of Sao Paulo 01419-101, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#4 Green Hotel in Sao Paulo
#4 Romantic Hotel in Sao Paulo
#5 Spa Hotel in Sao Paulo
#7 Luxury Hotel in Sao Paulo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Renaissance Sao Paulo Hotel 5*
Number of rooms: 444
Official Description (provided by the hotel):
At the Renaissance Sao Paulo Hotel, we're committed to delivering you with the luxury experience of a lifetime. Our 5-star hotel is situated in downtown Sao Paulo, Brazil, within walking distance of top-quality shopping, dining, entertainment and cultural attractions. Stretch out and relax in your spacious, gracefully designed hotel room or suite; every room boasts a flat-screen TV, luxury bedding, high-speed Wi-Fi access, an ergonomic workspace, a mini-bar and much more. Stay in shape at our fully equipped fitness center, take a refreshing swim in our heated outdoor pool or satisfy your palate with innovative cuisine at one of our on-site restaurants. In addition, no stay at our hotel would be complete without a visit to our renowned signature spa. If you're looking to host a meeting or wedding here in Brazil, you can take advantage of more than 20,000 square feet of modern, flexible venue space and a certified planning team. It's all waiting for you at the 5-star Renaissance Sao Paulo Hotel. ... more   less 
Reservation Options:
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Also Known As:
Renaissance Sao Paulo Hotel Brazil
Sao Paulo Renaissance

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