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“So so hotel, but good location”

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Blue Tree Premium Morumbi
Ranked #101 of 328 Hotels in Sao Paulo
Reviewed 11 July 2013

My husband (and I, visiting him for the Summer) is staying here for 4 weeks, before moving into his apartment. To sum this hotel up, it is a 3* hotel trying (but failing) to be a 5*.
On the whole, the suite that we have is very large, on the top floor, 2 bathrooms, study, sitting area, etc, but the quality of the furniture could be a lot better. A little basic, but functional.
There are things about the hotel, which if sorted out, it could be so much better - a few times we have had to phone reception to get our room cleaned, shampoo/toiletries not replaced every day, the windows are single glazed so quite noisy (although this might be common to Brazil - no double glazing). Only 2 out of the 4 running machines in the gym work, we had to ask to have the Jacuzzi filled up, then had to phone to get it switched on (no instructions). The lift is very hit and miss, sometimes your room card doesn't work, so have had to get it recalibrated so I could use the lift. The pool could also do to be a little larger. The laundry service seems quite expensive too, £3.50 to wash a pair of socks, the bill easily mounts up if you're staying here for any length of time. The thermostat in our suite didn't work either so we had to get a portable heater (stayed during the Brazilian winter, which while not very cold as such, can get a little nippy in the evenings).
That said, the location is great, a 2 minute walk from Morumbi shopping (good dining choices, driving in SP is not for the faint hearted) the area feels relatively safe, central business area. The valet parking service is very good, (although you do have to queue to get your ticket stamped at reception every time you want to use your car). The breakfast is really nice, lots of fresh fruit, juices, coffee, small hot selection, breads, etc. Breakfast time does get extremely busy during the week, this is a popular business hotel.
At over £200 per night I expect 5* quality and service, but it doesn't quite deliver. A lot of tweaks here and there would certainly improve it, as would some general updating.

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Melissa_John2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Tree Morum... P, Gerente at Blue Tree Premium Morumbi, responded to this reviewResponded 29 January 2015

Dear Guest,
 

We would like to thank you for sharing your impressions during your stay at the Blue Tree Premium Morumbi.

We take for us to make available for whenever necessary and apologize for any discomfort. This will hopefully return to stay with us, so that we can reverse any bad impression we have left.


We hope to see you soon opportunity


Sincerely Yours


Jefferson Abreu
General Manager
Blue Tree Premium Morumbi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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115 - 121 of 1,386 reviews

Reviewed 24 June 2013

Nice place, well kept with valet parking and secure garage, right near one of the business districts, and across from very large, upscale mall with lots of dining choices. I felt safe at this place, unlike other places I've stayed. Hotel itself does not have large restaurant and bar is very small. Even so, I'd certainly consider selecting this place again when returning.

  • Stayed: July 2012, travelled on business
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    • Location
    • Sleep Quality
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    • Service
Thank billq-newburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Tree Morum... P, Gerente at Blue Tree Premium Morumbi, responded to this reviewResponded 29 January 2015

Dear Guest,


We would like to thank you for sharing your impressions with us during their stay at the Blue Tree Premium Morumbi.

Your review is very important for the continuous improvement of our services and facilities.

We hope to see you soon at one of our hotels in Brazil.


We are at your disposal


Jefferson Abreu
General Manager
Blue Tree Premium Morumbi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2013

I had a nice 2 day stay in the Blue Tree Morumbi. The room was quite nice and spacious, and it's located only 2 blocks away from the Morumbi Mall; which counts with great restaurants and shops. I would definetely stay here again!

Stayed: July 2012, travelled on business
Thank Capodicapi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Tree Morum... P, Gerente at Blue Tree Premium Morumbi, responded to this reviewResponded 29 January 2015

Dear Guest,


We would like to thank you for sharing your impressions with us during their stay at the Blue Tree Premium Morumbi.

Your review is very important for the continuous improvement of our services and facilities.

We hope to see you soon at one of our hotels in Brazil.


We are at your disposal


Jefferson Abreu
General Manager
Blue Tree Premium Morumbi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2013

The hotel is within walking distance to the mall (accessible to restaurants in the mall). For a business traveller, it is a good place to stay as it is a few minutes walk to have an ok dinner with some choices. Traffic in São Paulo is a nightmare, having walking distance to some restaurants without dealing with traffic is a value add. The hotel restaurant is OK, but pricy food and the couple of nights I was there..the atmosphere is very quiet, only a few patrons at the restaurants. The gym is OK, nothing to brag about. Overall, the room, bathroom, gym, etc. need update. The entire hotel is very dated, it needs a massive update. I would stay here again because the office is across the street.

  • Stayed: May 2013, travelled on business
    • Value
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    • Sleep Quality
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Thank Phyrebird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Tree Morum... P, Gerente at Blue Tree Premium Morumbi, responded to this reviewResponded 29 January 2015

Dear Guest,


We would like to thank you for sharing your impressions with us during their stay at the Blue Tree Premium Morumbi.

Your review is very important for the continuous improvement of our services and facilities.

We hope to see you soon at one of our hotels in Brazil.


We are at your disposal


Jefferson Abreu
General Manager
Blue Tree Premium Morumbi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2013

Hotel needs updating, toilets don't work very well. Towels super thin. They dont give any extra towels. Hotel over priced for what you get. The breakfast is fine. Great location but dont count on the shuttle service.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Milena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Tree Morum... P, Gerente at Blue Tree Premium Morumbi, responded to this reviewResponded 29 January 2015

Dear Guest,
 

We would like to thank you for sharing your impressions during your stay at the Blue Tree Premium Morumbi.

We take for us to make available for whenever necessary and apologize for any discomfort. This will hopefully return to stay with us, so that we can reverse any bad impression we have left.


We hope to see you soon opportunity


Sincerely Yours


Jefferson Abreu
General Manager
Blue Tree Premium Morumbi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2013

The rooms were reasonably clean and adequate. In fact, adequate is the key word for this hotel. Most things here are just that: adequate! The breakfast is OK, the service at the bar ranges from none to glacial! The only saving grace is the location if that is important to you. It was also close to the Morumbi mall which has a lot of food options and good access to safe ATMs. This was booked for a work-related trip. While it is adequate, I would not pay the prices they charge for the level of service they deliver.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ramgopal V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Tree Morum... P, Gerente at Blue Tree Premium Morumbi, responded to this reviewResponded 29 January 2015

Dear Guest,
 

We would like to thank you for sharing your impressions during your stay at the Blue Tree Premium Morumbi.

We take for us to make available for whenever necessary and apologize for any discomfort. This will hopefully return to stay with us, so that we can reverse any bad impression we have left.


We hope to see you soon opportunity


Sincerely Yours


Jefferson Abreu
General Manager
Blue Tree Premium Morumbi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2013

I had a recent trip to São Paulo. The client booked this hotel. During my stay there was nothing which endeared me to the place. When I checked in the staff were laughing at a guest. I don't know the reason but it seemed unprofessional. The rooms were ordinary. I asked for a room with a bath tub, only to be told they don't have any!! I've attached a picture of the cramped bathroom. The bed was not great - blankets (which I dislike), no duvets. Probably the best thing was the internet which wasn't too expensive ($25 for two days) and a reasonable speed. I tried the bar - it didn't have any atmosphere but the beer was "ok". I wouldn't recommend it to anyone

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Tree Morum... P, Gerente at Blue Tree Premium Morumbi, responded to this reviewResponded 29 January 2015

Dear Guest,
 

We would like to thank you for sharing your impressions during your stay at the Blue Tree Premium Morumbi.

We take for us to make available for whenever necessary and apologize for any discomfort. This will hopefully return to stay with us, so that we can reverse any bad impression we have left.


We hope to see you soon opportunity


Sincerely Yours


Jefferson Abreu
General Manager
Blue Tree Premium Morumbi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Blue Tree Premium Morumbi

Address: Avenida Roque Petroni Junior 1000 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04707-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#115 Business Hotel in Sao Paulo
Price Range: £55 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Blue Tree Premium Morumbi 3.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your Blue Tree Premium Morumbi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Blue Tree Towers Morumbi Hotel Sao Paulo
Blue Tree Hotel Morumbi
Blue Tree Premium Morumbi Sao Paulo, Brazil

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