Hotel staff were friendly and mostly tried to be accommodating, however some were pretty ignorant, and gave wrong information about e.g. local opening /closing times, internet. Rooms were OK, nothing special, but fairly (but no spotlessly) clean, e.g. I dropped some crumbs and they were still there on the floor the next day. Decor was again OK, but not great, dent in the wall, wallpapar flaking off in the bathroom. Towels all seemed to have a brown stain on them some place or another. Toiletries were not adequately replenished. My room was 'tidied' each day, and my clothes were thrown unceremoniously in the cupboard out of the way. The safe didn't work initially either. Breakfast was adequate, but not that exiting, and I was hoping for some really nice Brazilian coffee which it did not have. Not even fresh beans, my best guess a good instant as you just had to press a button and it came out immediately.
I asked for sightseeing advice, and they tried to sell me a tour for USD 100, so I went downtown myself to those areas, which cost me around 1-2 USD, and was perfectly quick and easy on the metro system.
I have no clue what the restaurant was like as I didn't eat there due to the fact that there were so many options in the mall across the road.
Sleep quality was good. comfortable double bed, controllable heat, and quiet as long as you got a room away fro the road. Pretty good blackout curtains.
Shower door wouldn't shut which wasn't that great, it was OK, but just another thing that said it wasn't a great hotel.
Can't comment on the spa either as it was out of order during my stay. Gym was fine if a little limited, and pool was small.
No problem with toilet flushing, which was nice as I'd read some nightmare reviews. Lifts were slow, and annoying always stopped one floor above the reception on every journey down. To add to that, they shut off the stairs from ground to first floor so you had to wait for a lift!
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- Also Known As:
- Blue Tree Towers Morumbi Hotel Sao Paulo
- Blue Tree Hotel Morumbi
- Blue Tree Premium Morumbi Sao Paulo, Brazil