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“Simple but effective”
Review of Ibis Paulista

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Ibis Paulista
Ranked #47 of 321 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersBronze level
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2,838 reviews from our community

Traveller rating
    758
    1,479
    499
    70
    32
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374
1,058
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2013

Easy access to subway that will take you to most museums and other cultural institutions. Staff is very helpful and will assist with questions and logistics for getting around the city. Nice room, good breakfast buffet with plenty of fresh fruit and hot items. Free wifi in room and in lobby. On one of the main streets in the city but no street noise.

Room Tip: Chose a room on a higher floor away from the main street.
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Diana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
São Paulo
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 September 2013

On August, 28th their telephone system went offline for the whole day. People who wanted to schedule business meetings with guest had to come by cor or taxi to be able to reach the guest or leave a message for him.
But messages are not delivered to the guest right away. It takes the hotel 2 (two) days to deliver the message. So many business meeting did not take place and business opportunities were lost.
And all they can say is, "we are sorry for this inconvenience".

This is a hotel doesn´t deserve even 1 star. It does not care for it´s guests

Room Tip: For business travelers who depend on communication, avoid this hotel
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chmenke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerioSallum, Gerente geral at Ibis Paulista, responded to this review, 7 September 2013
Thank you for taking the time to tell us about your experience at our hotel.

We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

ibis SP Paulista Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2013

This hotel is very good located near the metro station Consolação.
In general the staff is very helpfull and check-in and out is quick at the reception.
The only thing I do not like, but unfortunately happens in many hotels, is when the staff at breakfast clears your table when you are getting some more from the buffet and you have to start all over getting juice and coffee and cake!

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Pieter v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belo Horizonte, Brazil
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2013

The location does not interfere with sleep quality, the service was also very good, even with the reform work in the parking lot entrance, the rooms are within the standard always very clean. And breakfast very good.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank JMorais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Paulista

Property: Ibis Paulista
Address: Avenida Paulista 2355, Sao Paulo, State of Sao Paulo 01311-300, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#22 Green Hotel in Sao Paulo
#36 Family Hotel in Sao Paulo
#43 Romantic Hotel in Sao Paulo
#53 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Paulista 3*
Number of rooms: 236
Official Description (provided by the hotel):
The Ibis Sao Paulo Paulista hotel is located on Avenue Paulista, the largest business district in Brazil, across from the church of Sao Luis college. The centre of Sao Paulo is 4 km away, Congonhas airport 13 km and Guarulhos international airport 40 km.The hotel offers 236 airconditioned rooms including 2 rooms with facilities for guests with limited mobility. A restaurant, a bar, 24 hour snack service and undercover pay parking are at your disposal. Completely non smoking hotel. ... more   less 
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Also Known As:
Ibis Sao Paulo Paulista Hotel Sao Paulo
Ibis Bela Vista
Ibis Paulista Sao Paulo, Brazil

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