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Wyndham Garden Convention Nortel
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Reviews (739)
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Reviewed 25 February 2013

I have stayed here several times over the last three years. Each time I have noticed improvements. My large room with a kitchenette and separate eating area is very comfortable. They added wood floors in the bedroom which I prefer to carpeting as it is cooler and easier to keep clean. Humid climates are not conducive to carpeting. So, the wood floors are a great improvement.The breakfast was very good with loads of fresh fruits, juices, yogurts, cereals, eggs, many types of breads, cheeses, meats, etc. This hotel is on the north side of SP so if you are doing business up here this is excellent choice especially when you consider its prices.

  • Stayed: February 2013, travelled on business
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Thank Pat73fromCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giselle S, Assistant Manager at Wyndham Garden Convention Nortel, responded to this reviewResponded 5 April 2013

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best Regards,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2013

Hotel has a location which favors visitors that have business / events in that particular area of Sao Paulo. Room was clean and confortable, featuring small stove and refrigerator. Restaurant offered quick service. Quality of general service was way above average.

  • Stayed: February 2013, travelled as a couple
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Thank SilvaSerg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giselle S, Assistant Manager at Wyndham Garden Convention Nortel, responded to this reviewResponded 5 April 2013

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best Regards,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2013

We stayed in this hotel for the event at the nortel exhbition center and the location was perfect. Great and efficient service, rooms clean and big, breakfast enouhg for the whole day! Also very close to the Nortel shopping mall which make it particularly convenient in case of fast gifts to bring home.

  • Stayed: August 2012, travelled on business
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Thank chemmi214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giselle S, Assistant Manager at Wyndham Garden Convention Nortel, responded to this reviewResponded 22 January 2013

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2012

The Mercure Apartments Sao Paulo Nortel is a good business hotel, located near to the "Expo Norte" exhibition area. it's a typical business hotel, with good services.

Plus:
- The personnel at the reception desk is extremely kind and helpful.
- nice breakfast

Minus:
- There is an "Italian" restaurant inside that as Italian I rate as really poor. it offers dishes that are not at all typical from Italy and are in any case not specially good.
- the gym is really small and the training machines are not in rally good condition.
- the surrounding area is really really really really sad... nothing to see/do around the hotel.

  • Stayed: November 2012, travelled solo
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Thank Albrig71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giselle S, Assistant Manager at Wyndham Garden Convention Nortel, responded to this reviewResponded 22 December 2012

We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2012

very spacy rooms, friendly staff, shuttle service to the nearby Shopping Center Norte and the neighboring exhibition center. Not too far from the airport. Hotel restaurant with buffet service and a la carte. Other restaurants in the neighborhood.

  • Stayed: November 2012, travelled on business
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1  Thank JennyGay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giselle S, Assistant Manager at Wyndham Garden Convention Nortel, responded to this reviewResponded 23 November 2012

Dear Guest,

Dear Luis Claudio Barbosa:

We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Giselle Soeiro
Assistant Manager
Mercure SP Nortel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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