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“Great Boutique Hotel” 5 of 5 bubbles
Review of Hotel Unique

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Hotel Unique
Ranked #3 of 322 Hotels in Sao Paulo
Certificate of Excellence
Bern
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great Boutique Hotel”
5 of 5 bubbles Reviewed 8 April 2014

I've stayed at the Hotel Unique three times in 2013, and overall it is an excellent hotel, with very attentive and professional staff. The building itself is stunning, and the restaurant and bar area at the top of the hotel are very nice at anytime of the day. I particularly enjoyed the breakfasts. The rooms are small, and very functional, but that is in keeping with the style of the Hotel.

  • Stayed October 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LambkinBern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,222 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Tangerang, Indonesia
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

We stayed here for 2 nights, and it is well worthed. The exterior facade of the building is just "unique" just as the name said. When you walk in the lobby and greeted at the receptionist you know instantly this hotel will be a great experience. The red tiled pool at the roof tops also serves a great touch. Loved the toiletries giveaways of shampoo, soaps, etc.

  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AgungP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san juan capistrano
Level Contributor
233 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed 4 April 2014 via mobile

My wife and I stayed here recently for the SP-Arte and were pleasantly surprised. Worst things first, elevators and hallways are dark. Just enough light to see. Several things in the bathroom not working...toilet seat loose and make-up mirror not working. We arrived early at 9 am from an over-night flight from the US. Were told that check-in time was 3 pm. Thanks to Customer Service manager, Andre, we were able to get a room by noon. Did take a shower in the spa upon arrival.
The room was small,but adequate. Storage for clothes was minimal. Could have used some drawers instead of a large desk. Bed and linens were excellent. Towels were plentiful and soft and absorbent, nice Bulgari soap and amenities.
Ate in the Skye Bar and restaurant twice. Excellent food, expensive and worth it. Everything in São Paulo is pricey. Concierge service was average. Hotel staff were overall competent and friendly with a decent command of English. This seems to be a popular hotel in a decent location. Only negative was a major bus stop in front with much street noise at times. See pictures of motorized curtain in need of repair and the rusting bathroom fixture. Even the best hotels have issues. The toilet seat and mirror were fixed promptly. Would return.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank drishi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa O, General Manager at Hotel Unique, responded to this review, 28 April 2014
Hi drishi,

First of all, thanks for your comments about Hotel Unique.

As mentioned, our property was carefully planned to enchant in many ways: from its design, location and view to our service and the unparalleled gastronomic experience provided by Skye, our rooftop restaurant & bar. All these features were crucial to put us in the TOP 10 São Paulo Best Attractions 2013 and in the TOP 25 Best Brazilian Luxury Hotels 2014 – both rewards from TripAdvisor.

Annually, we have 3 rooms per month under constant renovation, and 10 rooms on our low season, such as January.This job is done by a team of 20 employees from our maintenance department, which works 24hrs to keep the hotel always new and fresh.

As part of the preventive maintenance we´re executing at the moment, all the windows´ isolations are being renewed and he curtains are being checked. Is that possible for you to tell us you’re the number of the room you stayed in so we can give a special priority to this accommodation?

We hope to welcome you back at Unique to show you how important your comments are to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perm, Russia
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

This hotel is amazingly designed, it looks like a ship with an amazing design. Everything inside is very special, all the light is natural, also there is a great bar inside and the cafe with a good view on Sao Paulo.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Olya779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa O, General Manager at Hotel Unique, responded to this review, 4 April 2014
Hi Olya779,

First of all, thanks for your comments.

We´re ver happy to see that you enjoyed your experience at Unique and had a good time with us.

As mentioned, our property was carefully planned to enchant in many ways: from its design, location and view to our service and the unparalleled gastronomic experience provided by Skye, our rooftop restaurant & bar. All these features were crucial to put us in the TOP 10 São Paulo Best Attractions 2013 and in the TOP 25 Best Brazilian Luxury Hotels 2014 – both rewards from TripAdvisor.

Hoping to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 March 2014 via mobile

The best hotel in Brazill. Marino , Magda, Tonia , Spyros , wish to have more time to spend there .Best regards to Erica and the friendly people in the reception. The accommodation excellent , rooms are unique also the gym ..

Stayed March 2014, travelled with friends
Helpful?
Thank Marinos V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
56 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

After flying for more than 24h to reach Sao Paulo we were tired and exhausted. We arrived very early in the morning at Hotel Unique and the whole ambiance in the hotel is immediately soothing. Check in is done whilst being seated and drinks were immediately offered. Maria from the front desk was checking us in and she made the whole stay truly memorable. She offered us an early check in and immediately gave us tips on what to see and where to eat in Sao Paulo. Also throughout our stay she was checking on us if everything went well and also gave us some more tips for great places around the hotel.
The hotel design is indeed unique and is quite stunning. The pool on the roof is breathtaking and we went swimming every morning. The water is also heated so that the morning swim was not unbearable. The rooms whilst not terribly big were well appointed and had all the amenities one would expect of a five star hotel. The room was clean but you can tell that the hotel is older than 5 years as you can see some furniture etc is no longer state of the art. This did not disturb me though and I very much enjoyed the room. However there was some road noise if you have a room facing the park. However I was not terribly bothered by it. We had a meal in the hotel restaurant and the food was interesting and good. However I would not rate it as being excellent and during our South America trip we had much better food at cheaper places.
The hotel in general is not cheap but if you get a good deal or can use corporate rates it is worth it.
Safety is very important to the hotel and you need the key card to even enter the lift and the door man always made sure we got a good taxi and they recorded all taxis entering the hotel. The door man was very friendly and always looked after us well.
One minor thing I would like to give feedback on is that the complimentary water bottles are very very tiny (less than 300ml) and this is something where the hotel can afford to be more generous.
I would definitely stay at Hotel Unique again if I go to Sao Paulo.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jetsetlife888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa O, Gerente geral at Hotel Unique, responded to this review, 19 March 2014
Hi jetsetlife888,

First of all, we´re very glad to know that you had a good experience with us.

As mentioned, our property was carefully planned to enchant in many ways: from its design, location and view to our service and the unparalleled gastronomic experience provided by Skye, our rooftop restaurant & bar. All these features were crucial to put us in the TOP 10 São Paulo Best Attractions 2013 and in the TOP 25 Best Brazilian Luxury Hotels 2014 – both rewards from TripAdvisor.

Commanded by chef Emmanuel Bassoleil, the first French chef to be awarded by the Académie Culinaire de France (French Cuisine Academy) in Brazil, Skye has granted some of the most important national cuisine awards and is also internationally known as of the 10 best hotel restaurants in the world, according to a survey organized by Hotel´s Magazine in 2006.
Regarding the accommodations, we have every year 3 rooms per month under constant renovation, and 10 rooms on our low season, such as January. This job is done by a team of 20 employees from our maintenance department, which works 24hrs to keep the hotel always new and fresh.

As part of the preventive maintenance we´re executing at the moment, all the windows´ isolations are being renewed through this year. Would you be able to inform us by servicos@hotelunique.com the number of the room you stayed so our team can give a special priority to it?

We hope to welcome you back at Unique to show you how important your comments are to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delafield, Wisconsin
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

The best feature of this boat-shaped hotel is its staff, which was very professional and helpful. The room was clean and comfortable, if a bit small, and the bathroom had a big tub and a fantastic shower. Probably my favorite amenity was the rooftop pool, which was tiled in red and had underwater speakers. We ate poolside on a couple of occasions, and the food was delicious. There is a full spa and an indoor pool, as well.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Unique

Property: Hotel Unique
Address: Avenida Brigadeiro Luis Antonio 4700 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01402-002, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sao Paulo
#2 Business Hotel in Sao Paulo
#3 Luxury Hotel in Sao Paulo
#3 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Unique 5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Unique Hotel Sao Paulo
Unique Sao Paulo
Hotel Unique Sao Paulo, Brazil

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