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“Nice boutique hotel in quiet neighborhood”

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Hotel Fasano Sao Paulo
Ranked #2 of 321 Hotels in Sao Paulo
Certificate of Excellence
Singapore
Level 6 Contributor
283 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Nice boutique hotel in quiet neighborhood”
Reviewed 19 January 2013

Hotel is on a little side street just a few blocks from top shopping area, it's very demure from the outside. Service is good and hotel rooms very nice inside. They have a spa, rooftop pool, restaurant/bar. Enjoyed the jazz nights with very intimate setting in the bar area.

Really nothing negative other than they automatically took some clothes and had them dry-cleaned and added to the room bill without asking. Be aware of that little trick when you check out!

  • Stayed September 2012, travelled on business
    • Value
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Helpful?
2 Thank TcarlGren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana V, Manager at Hotel Fasano Sao Paulo, responded to this review, 9 March 2013
Dear Carl,

On behalf of Fasano Group, I'd like to thank you very much for sending us your feedback.

We are happy to know that you had a good experience staying with us and we do apologize for any confusion with our Laundry service, it is not part of our policy to have clothes dry-cleaned without asking.

We hope to have the opportunity to welcome you again shortly.

Best regards,
Mariana
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568 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 January 2013

In terms of service I consider this to be the top hotel on Fasano's chain. Besides it's top location, incredibly sophisticated decor in the rooms / public areas and excellent bar/restaurant, you can be sure you will treated very well. I was upgraded to a deluxe room, which is quite roomy and I believe stands on higher floors, with a partially obstructed view of Jardins' residential neighborhood, with lots of green. Mattress and linen to die for and a very good bathroom (a bit disappointed with the shower, comparing to other Fasanos). They also gave us a great fruit platter, massage vouchers and a yummy chocolate cake as welcome amenities. I must say the only downside is that they charge (a lot) for wifi service, which I find outrageous nowadays.

We used Sao Paulo Airport Transfers (www.saopauloairporttransfers.com), to get to the hotel from Sao Paulo Guarulhos Airport, and between their excellent service and possibly the most spectacular hotel in Brazil we had an excellent stay in Sao Paulo.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
3 Thank pcml76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana V, Manager at Hotel Fasano Sao Paulo, responded to this review, 9 March 2013
Dear guest,

We are very pleased to hear your comments about our hotel, through constructive feedback we can always monitor and improve our service and facilities. Whenever possible, we are always happy to be able to upgrade our guests.

Regarding the wireless internet charge we are studying how to improve this service and possibly offer it as a courtesy in the future.

It is our hope that you give us the pleasure to welcome you again soon.

Kind regards,
Mariana
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New York City, New York
Level 4 Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 January 2013

Pared down and elegant like no other hotel in all of Sao Paulo. The staff are exceptional: helpful and eager. The rooms are minimal and sophisticated in the best possible way. The rooftop pool, the beautiful restaurant (open and magnificent), the breakfast restaurant serving morish breakfasts on a stunning balcony , the bars (especially the jazz bar) and the foyer all are more than 5 star excellence.

Room Tip: Make sure to go to Fasano Restaurant and have the taster menu. SUPERB!
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
2 Thank DanielScheffler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana V, Manager at Hotel Fasano Sao Paulo, responded to this review, 9 March 2013
Dear Sir,

Our team is thrilled to receive your thoughtful feedback regarding our staff and some of our facilities. At Hotel Fasano São Paulo we continuously strive to meet your needs and expectations.

We hope to be able to welcome you back very shortly.

Best,
Mariana
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Los Angeles
Level 3 Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 November 2012 via mobile

Perhaps the most handsomely designed hotel in the world, my only disappointment was having to leave! Hotel Fasano combines 1930s Italian sensiblity with modern (and masculine?) luxury. The focal point is the main restaurant, which is breathtakingly stunning and understated at the same time. The food and service lives up to the hype. Walk out the door and you are in the heart of the chic shops and restaurants of Oscar Freire. Tip: don't forget your swimsuit. The 21st floor indoor pool is a heavenly respite from the hustle of São Paulo.

Stayed November 2012, travelled on business
Helpful?
3 Thank LosAngelesTravel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana V, Manager at Hotel Fasano Sao Paulo, responded to this review, 9 March 2013
Dear guest,

On behalf of the Fasano Group, I'd like to thank you very much for your enthusiastic review, we are glad to know you had such a good time in our hotel and facilities.

We hope to have the opportunity to welcome you again in a near future.

Best,
Mariana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 November 2012

I travel a lot for work, and have to say that Hotel Fasano in Sao Paulo is probably my favorite in the world. I have stayed there on multiple trips to Sao Paulo. Love everything about this place, but most of all I love the styling and vibe of the place. Understated and sophisticated elegance. Whoever designed this place, I want them to do the same for my home. The staff are also always exceptional and the food is great as well. If you can, stay here. You will not regret it.

  • Stayed November 2012, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank jas17gr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana V, Manager at Hotel Fasano Sao Paulo, responded to this review, 9 March 2013
Dear sir,

Thank you very much for your positive feedback regarding the Hotel Fasano São Paulo. I already passed along your comments to our staff who were thrilled to know you so enjoy your time with us.

It is our hope that you'll give us the opportunity to serve you even better in the future.

Happy travels!

Kindest regards,
Mariana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valinhos, SP
Level 6 Contributor
581 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
Reviewed 20 October 2012

I bought a special package for my wife`s birthday. They made all efforts to give as seamlessly experience. Good services and very good breakfast outdoors area. A good advise: I tried to reserve a theater play through the Concierge: they were very helpful, but the price was R$ 400 a piece for the best seats, while I found in the internet by R$ 250 (not to count may 20% discount for using Amex), so it may be unnecessary expensive to use some of their services.

  • Stayed October 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Aguywhotravelsalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mottad, Public Relations Manager at Hotel Fasano Sao Paulo, responded to this review, 22 October 2012
Dear sir,

First of all, thank you very much for sending us your feedback. We hope you and your wife had a pleasant stay and left with fond memories of your birthday celebration. We are thrilled to know that you enjoyed our service so much--we strive to offer always the best care to all our guests.

We apologize for any confusion with our Concierge service. We do not charge an additional fee to book tickets for our guests. However, to avoid inconveniencing our guests in certain situations, the vendors themselves charge us a higher price than they would for a direct sale. We hope you understand.

Please do feel free to contact our Concierge or Frontdesk staff at any time, and they will be happy to clarify.

We hope to have the opportunity to welcome you again shortly.

Best,
Daniel
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New York City, New York
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 19 October 2012

Stayed two nights early October. Gorgeous hotel. Only can speak to the rooms as we didn't use the spa or bar. Had a deluxe room which was massive. Great little features, particularly the maids. They fold and organize everything. Just amazing service. Turndown service is great as are the concierge. Checked out the gym which was excellent for a small space. Sadly the pool was closed for renovations, which we weren't notified prior which was disappointing. Otherwise a great hotel.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roam_again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mottad, Public Relations Manager at Hotel Fasano Sao Paulo, responded to this review, 22 October 2012
Dear guest,

Thank you for taking the time to review our hotel. We are very pleased to know you had such a positive experience staying with us. I will pass along your comments to our head of Housekeeping who, I am sure, will be thrilled to know her staff received such high praise.

We look forward to welcoming you again.

Best,
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Fasano Sao Paulo

Property: Hotel Fasano Sao Paulo
Address: Rua Vitorio Fasano 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Sao Paulo
#2 Spa Hotel in Sao Paulo
#4 Family Hotel in Sao Paulo
#6 Business Hotel in Sao Paulo
#7 Romantic Hotel in Sao Paulo
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Fasano Sao Paulo 5*
Number of rooms: 60
Official Description (provided by the hotel):
The Fasano family has, for over a century, created some of the best gourmet dining environments Sao Paulo has to offer. It brings this talent to the management of the most charming hotel in the city, the Fasano hotel. Isay Weinfeld and Marcio Kogan have crafted a distinctly elegant 1930's throwback style ambiance where modern meets the richness of classic designs. Such work can be seen in the facade bricks, imported from England, and the lobby's marble beams from Rome. All rooms are equipped with the newest technologies and styled in fine European elegance. ... more   less 
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Also Known As:
Fasano Hotel Sao Paulo
Fasano Sao Paulo
Hotel Fasano Sao Paulo Brazil

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