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“Stylish, hip, exclusive boutique” 4 of 5 bubbles
Review of Hotel Fasano Sao Paulo

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Hotel Fasano Sao Paulo
Ranked #2 of 322 Hotels in Sao Paulo
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Stylish, hip, exclusive boutique”
4 of 5 bubbles Reviewed 5 May 2014

Trendy, stylish and "eye wateringly" expensive. This is the hotel to stay in when in São Paulo. The rooms all face the beach and are well designed and laid out. Not huge. But then you aren't staying here for the rooms. It's all about the roof top pool and bar. A list celebs and football stars lounge around day and night. If you can stay here.

  • Stayed October 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Donjuan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, 21 May 2014
Dear guest,

We thank you for your feedback, however we believe it is for Fasano Rio de Janeiro.

Please be sure that we will forward your comments to them.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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540 reviews from our community

Traveller rating
    433
    77
    17
    9
    4
See reviews for
47
194
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189
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 May 2014 via mobile

Service is courtious and nothing short of helpful. Non-portuguese speakers don't habe any problem (the odd conversation may be weird but swiftly an English speaker appears if needed).
I found that there is quite a difference between rooms (do book king-size!). The first time I was here I was VERY pleased/surprised/happy, even afterwards this place still wants me to keep return.
Despite some (dated?) postings, I continue to like this place.
I do need to comment on the pool (becsuse of some negative comment previously). It is small but to my liking absolutely adequate. Peace and quite!!??

Helpful?
1 Thank Oliver B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, 21 May 2014
Dear Mr. Oliver,

Thank you very much for taking the time to review our hotel. We are thrilled to know that you have had a great experience with us.

It is our hope that you give us the opportunity to serve you even better in the near future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
London, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

Beautiful lobby and bar, great warm welcome, great room: large and very comfortable and homy and extremely stylish. Bathroom with daylight, what luxury. Delicious room service breakfast and dinner and great service. Very good event handling for our function. Breakfast buffet lovely. Rooftop pool too small for swimming and we all missed a sunbathing terrace. Wonderful location.

Room Tip: high floors for more peace and quiet
See more room tips
  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Schnookie19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, 25 April 2014
Dear guest,

Thank you very much for taking the time to review our hotel. We are thrilled to know that you have enjoyed the experience with us.

It is our hope that you give us the opportunity to serve you even better in the near future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 9 April 2014

i stayed at the hotel fasano boa vista which was lovely. i asked the concierge to make a reservation for me at the Fasano restaurant in there sister property in SP where i was staying. When i arrived in a completely empty restaurant at 830, i was told the reservation was not made and i could not dine there. the restaurant was empty! not one person there. i said i'd dine quickly so they could turn the table. again NO. then the concierge tried to asked the maitre de to let me in and confirmed i had tried to make a reservation. still NO. AMAZING. its a mediocre property with mediocre rooms and an incredibly arrogant maitre de and no one in management was able to deal with and hardly got an apology. disgusted.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, 25 April 2014
Dear Mr. Mike,

Thank you very much for taking the time to share your experience at the Hotel Fasano São Paulo. Constructive comments and feedback are always the best way to overcome our guests’ expectations.

We apologize for all the inconveniences you have experienced with us. This is certainly not the kind of service we aim to provide to our guests.

Kindest regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

The hotel is excellent in every way. From the rooms, the concierge, the wine in the mini-bar to the location. We loved it, the hotel is very comfortable, spacious and has a great atmosphere. The location is a big plus, situated in a safe neighbourhood close to many restaurants, shopping and green lanes.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Meesterkunst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, 2 April 2014
Dear guest,

Thank you very much for taking the time to review our hotel. We are thrilled to know that you have enjoyed the experience with us.

It is our hope that you give us the opportunity to serve you even better in the near future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

I loved it, the best place in Sao Paulo in a perfect location for business. Loved my suite, service is excellent and the restaurant is pretty good too. Also spa services are high class. I remember a massage therapist from Japan who was fantastic!

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lisa d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, 25 March 2014
Dear guest,

Thank you very much for taking the time to review our hotel. We are thrilled to know that you have had a great experience with us.

It is our hope that you give us the opportunity to serve you even better in the near future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

One of my favorite places to stay in Latin America. Wonderful interior design, specially the lobby and restaurant. The service is kind and professional as well as discreet. It was my fourth time at the Fasano and my room was a little dated. The SPA needs a makeover to be on par with the rest of the hotel. With only four rooms on each floor there is an intimacy I personally enjoy enormously. After a day at the hotel the entire staff greeted me by name. The place is very expansive but it is a one of a kind hotel with a very unique style that combines mid-century minimal with tropical modernism.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FileasFoog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flavia M, Assistente do Gerente Geral at Hotel Fasano Sao Paulo, responded to this review, 7 March 2014
Dear guest,

Thank you very much for taking the time to review our hotel. We are thrilled to know that you have great experiences with us.

It is our hope that you give us the opportunity to serve you even better in the near future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Fasano Sao Paulo

Property: Hotel Fasano Sao Paulo
Address: Rua Vitorio Fasano 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Sao Paulo
#2 Spa Hotel in Sao Paulo
#4 Family Hotel in Sao Paulo
#6 Business Hotel in Sao Paulo
#7 Romantic Hotel in Sao Paulo
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Fasano Sao Paulo 5*
Number of rooms: 60
Official Description (provided by the hotel):
The Fasano family has, for over a century, created some of the best gourmet dining environments Sao Paulo has to offer. It brings this talent to the management of the most charming hotel in the city, the Fasano hotel. Isay Weinfeld and Marcio Kogan have crafted a distinctly elegant 1930's throwback style ambiance where modern meets the richness of classic designs. Such work can be seen in the facade bricks, imported from England, and the lobby's marble beams from Rome. All rooms are equipped with the newest technologies and styled in fine European elegance. ... more   less 
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Also Known As:
Fasano Hotel Sao Paulo
Fasano Sao Paulo
Hotel Fasano Sao Paulo Brazil

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