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“Luxury and Comfort in the heart of Sao Paolo”

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L'Hotel PortoBay Sao Paulo
Ranked #8 of 323 Hotels in Sao Paulo
Certificate of Excellence
London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Luxury and Comfort in the heart of Sao Paolo”
5 of 5 bubbles Reviewed 17 August 2014

My husband and I stayed at this hotel for 2 nights last year. We had been travelling overland in Brazil so thought we would treat ourselves to a little luxury and we weren't disappointed!

The rooms were beautiful and very comfortable and the location is great, but I have to say it is the staff that really made a difference for us. Every member of staff we saw greeted us with a smile and all the staff were warm, friendly and helpful for our entire stay. From the moment we walked through the door to check in we were well looked after. The young man who checked us in offered us a drink (glass of bubbly!) and gave us lots of local information and advice about Sao Paolo. We consulted him a few times during our stay and he was always very knowledgeable and helpful, he gave us loads of great trips.

On our first evening exhausted after a long journey we dumped all our stuff in the room and popped out for a brief walk, not expecting maid service as it was evening. We can't have been gone more than ten minutes but when we came back there was a little note pushed under the door to say that apparently the cleaner had popped in the turn the beds down and noticed we had left our camera and some money out so she immediately called security to have it locked up in the safe. We were very impressed with the honesty, care and not to mention the efficiency of this.

Also when checking out we needed to get a taxi to the bus station to catch our onward connection- the hotel had someone go out to hail a taxi for us but unfortunately all the taxis that went past were occupied and as we were running short on time the hotel arranged for their one of their private drivers to take us in a town car. Very professional and helpful service.

Centrally located just off Avenida Paulista close to lots of shops and restaurants. The décor of the whole hotel is gorgeous and the rooms are comfort itself. Huge soft comfy bed, robes, havaiana sandals and two little hand made cakes on arrival. We never saw a member of the housekeeping team our entire stay but our room was always kept spotless.

The pool is lovely and warm, if a little shallow and the leisure facilities are excellent.

We would definitely recommend and would certainly stay here again.

  • Stayed September 2013, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank Skellig86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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966 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
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English first
Miami, Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 August 2014

I stayed in this hotel for a total of 14 days in July 2014, so I was able to see the day to day operations of the hotel. I saw every single thing about the hotel and got to know most of the staff working there.

I stayed in the suite where you have two full bathrooms, the living room and bedroom. If you are a coffee lover, you get unlimited coffee from the Nescafe machine that is in the suite's living room at no extra charge. Every night you get chocolate from the housekeepers who ask you if you need them to clean anything again. Everything is always very clean. The showers are excellent. You get a nice king size bed. They could probably put a softer bed, but I guess it just my preference.

You get a nice breakfast included in the rate. You can even special order scrambled eggs, french toasts, waffles, etc from the menu at no extra cost. The bar is very nice although it could be open until later than midnight. The staff is just great. Everybody is very attentive and polite

Location is wonderful just half block away from Paulista Ave. There is a Starbucks a block away and a supermarket two blocks away. You can also find plenty of restaurants and bars in the area to choose from.

I went to this hotel trusting the reviews of Tripadvisor and I am so glad I did.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank lokangoo19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

I booked this hotel based on the reviews on Trip Advisor and I wasn't disappointed!

I went away with my wife to Brazil, visiting Rio de Janeiro, Sao Paulo and Foz du Iguaçu. L'Hotel was the place we obviously chose for our Sao Paulo part of the holiday and we could not have been happier with our stay.

The staff were very friendly and helpful (telling us the best places to visit in the local area), the room was excellent and we made use of the swimming pool and gym, which were also fantastic.

Location-wise, we found that the hotel was close to a lot of shops and restaurants which meant that after going on a day trip (to the central park, museums or the food market) we could come back to the hotel in the afternoon/evening and just walk down the street for a bite to eat - and there are some excellent restaurants we found only a few minutes away.

Of course, you pay a bit more for this type of hotel but for the location, facilities and professional attitude of the staff, then it's a place I could not recommend enough.

Room Tip: For the main shopping places and restaurants, come out of the hotel, turn right and then keep on goi...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank barneystinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
186 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

A speedy check-in welcomes you in your arrival. The Hotel is very charmim with a tasteful decor.
The room is large and very confortable. You can have a nice sleeping night.
The service is great. Everyone is very kind and attentive.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Marcos F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pressbaum, Austria
Level Contributor
109 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

Location: TOP
Service: Unbeatably professional and friendly
Rooms: Nothing to complain
Breakfast: Wonderful
Internet: Works although sometimes a bit slow
Bar: Small but extremely friendly service and best Caipirinhas
Value for Money: could not be any better!

Bottom line: I will never stay at a different hotel when in Sao Paulo!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
3 Thank rolofromaustria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Polokwane, South Africa
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 28 July 2014 via mobile

We booked in at 4hoo in the morning, front office staff was professional and efficient. The breakfast is really great, delicious fresh fruit, wide continental platter, silver cutlery and great service. The rooms are fine, but lacking a coffee station. Very centrally located and within walking distance of all touristy locations.

Stayed July 2014, travelled as a couple
Helpful?
4 Thank mariadupless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 27 July 2014 via mobile

Ideal location close to paulista. Beds are hard and room compact but the service and staff very good. Brecky is terrific and the pool on 14th floor excellent. We'll worth a stay.
Try the nearby Sunday market and local bars for wonderful steak

Stayed July 2014
Helpful?
1 Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about L'Hotel PortoBay Sao Paulo

Property: L'Hotel PortoBay Sao Paulo
Address: Alameda Campinas 266 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01404-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Sao Paulo
#6 Spa Hotel in Sao Paulo
#8 Luxury Hotel in Sao Paulo
#8 Business Hotel in Sao Paulo
#10 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — L'Hotel PortoBay Sao Paulo 5*
Number of rooms: 84
Official Description (provided by the hotel):
The cosmopolitan city of São Paulo, the financial capital of Latin America, is the setting for the five star L' Hotel Porto Bay São Paulo. Situated on Alameda Campinas, 50 metres away from the corner of Avenida Paulista, and close to the best restaurants, bars, museums and stores selling the most emblematic brands in the world, L' Hotel Porto Bay São Paulo offers a central location without the bustle of the main avenue. Designed in a European style, the sophistication of this boutique hotel is perfectly complemented by high standards of service and comfort. Particular care has been taken with the quality of products and materials used in the hotel. Single pieces of Art can also be found, for example the presence of a Flemish tapestry woven in Brussels in the second half of the XVIth century bought at a Christie's auction in London. This 84 room boutique hotel has a restaurant, SPA, indoor pool, gym and offers a very personalised standard of service. Special occasions, weddings, shopping, art and culture... Special, personalised events designed to meets its guests' requirements. L'Hotel Porto Bay São Paulo offers free Wi-Fi throughout the whole hotel. ... more   less 
Reservation Options:
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Also Known As:
L'Hotel PortoBay Sao Paulo Brazil

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