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“Old hotel. With a good service.”
Review of Pestana Sao Paulo

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Pestana Sao Paulo
Ranked #193 of 328 Hotels in Sao Paulo
Reviewed 9 June 2012

Business trip in May. The room and bathroom were old but clean. Nice wifi signal n the apartment. Nice and kind service on maintenance and front desk. Nice breakfast. Worth the price.

  • Stayed: May 2012, travelled on business
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Thank GustavoBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, General Manager at Pestana Sao Paulo, responded to this reviewResponded 5 September 2012

Dear Gustavo,

Thank you very much for choosing the Pestana São Paulo Hotel, and for sharing your feedback with us. We are delighted that you enjoyed your stay, and we hope that you will return. We look forward to welcoming you back in the future.

Yours sincerely,

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36 - 42 of 883 reviews

Reviewed 28 May 2012

The hotel is ok - it needs bringing up to date esepcially in the rooms and bathrooms. The service was good and especially the front desk staff was very helpfull and professional.

my two biggest comments would be for a business hotel the internet service and speed is VERY BAD. It was nearly impossible to download emails because the speed was so poor. SEcondly After two days the hoetl stil ldid not have converters for EUropean plugs and i was directed to a shop to buy one myself.

  • Stayed: April 2012, travelled on business
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Thank ddecourcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, General Manager at Pestana Sao Paulo, responded to this reviewResponded 28 August 2012

Dear Guest,

We would like to take this opportunity to thank you for choosing the Pestana São Paulo Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our sincerely apologize and we hope to have a second chance to reverse our image and offer a high quality typical from Pestana Hotels.

Kind Regards,

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Reviewed 3 May 2012

Despite the room of good size has the disadvantage of the musty smell. The carpet with many spots. The first night of a stay of three the service of the restaurant at night was of low quality, which made ​​me out to dinner on the nights that followed, despite the rain and cold.

Room Tip: Ask a room without carpet.
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  • Stayed: April 2012, travelled on business
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1  Thank jenmatos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2012

very good,very silent,very family,excellent breakfast and good localizacion.

Room Tip: romms on the south side are quieter
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  • Stayed: April 2012, travelled on business
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Thank djcayres a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, General Manager at Pestana Sao Paulo, responded to this reviewResponded 5 September 2012

Dear Guest,

First of all we would like to thank you for choosing the Pestana São Paulo Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to welcoming you back in the near future.

Yours Sincerely,

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Reviewed 5 March 2012

We enjoyed our stay. The neighborhood is very upscale, convenient to lovely restaurants and shops, with Ibirapuera Park within a reasonable walking distance. The rooms are nice as are the public areas but the outstanding feature is the staff who went out of their way to be helpful. By the way, the staff has good English.

  • Stayed: December 2011, travelled as a couple
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1  Thank RJBKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, General Manager at Pestana Sao Paulo, responded to this reviewResponded 7 May 2012

Dear Guest,

We were pleased to hear that your stay with us was positive.
Thank you for choosing the Pestana São Paulo and the feedback after your trip.
We hope to have you with us again on their next trip to São Paulo.
We are fully available for what is needed.

Cordially.

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Reviewed 5 March 2012

Pestana São Paulo is a very well located hotel on which I experienced a great stay. All the employees were very friendly and helpful. The room is really big and there are many options of refurbished rooms which are really modern and clean. The room service was great with very good food. I strongly advice people who are going to São Paulo on a business or leasure trip to stay on Pestana.

Room Tip: Choose the refurbished rooms!
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  • Stayed: January 2012, travelled on business
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Thank Lucianosfm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, General Manager at Pestana Sao Paulo, responded to this reviewResponded 7 May 2012

Dear Guest,

At first, we would like to thank you for choosing the Pestana São Paulo and for the feedback about your last stay.
We are happy to know that you stay with us was positive.
We will be on hand for everything it’s necessary in your next trip to São Paulo.

Cordially,

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Reviewed 16 January 2012

Pestana São Paulo is a business oriented hotel. Building facilities are looking a little bit dated, mainly if you observe façade and room furniture.

Staff is super attentive and respectful and that is a plus!

Room is big and furnished with couple’s bed, a tube 20 inches TV, wardrobes, coach, a desk from where you might access internet through cable (R$20 additional). Bathroom is furnished with bidet and bathtub, other than the regular found in this kind of facility.

It was very smart of them to have a nice air temperature control, also a wood window shield and plugs everywhere in the room. I didn’t like the wired internet and carpet that although clean might get some doubts on allergic clients.

Breakfast is another plus! Very diversified and tasting good from juice to snacks.
There is a Brahma (local bear) bar in Hotel’s lobby with live music by night. I ate filet and cod fish main dishes (R$50~60) and although very tasteful, they are not of the regular size of a meal in São Paulo.

Pestana’s location is very convenient observing it is one kilometer from Paulista avenue.

Room Tip: The higher the better!
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  • Stayed: January 2012, travelled on business
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1  Thank AlexandreBorges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, General Manager at Pestana Sao Paulo, responded to this reviewResponded 7 May 2012

Dear Guest,

Thank you for choosing the Pestana Sao Paulo and the feedback after your stay.
The hotel underwent a reform in the apartments (decoration and equipment) so we can improve the quality of our products, and provide the internet at the rooms.
On your next trip to Sao Paulo, we would like to have you with us again to take advantage of new products.
We are fully available for what is needed.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Sao Paulo

Address: Rua Tutoia 77 | Jardim Paulista, Sao Paulo, State of Sao Paulo 04007-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Sao Paulo
#118 Business Hotel in Sao Paulo
Price Range: £54 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pestana Sao Paulo 3.5*
Number of rooms: 198
Official Description (provided by the hotel):
The Pestana São Paulo is located just steps from Avenida Paulista and very close to the famous Ibirapuera Park. Surrounded by beautiful tree-lined streets, with excellent options for gastronomy, leisure and business, the Pestana São Paulo is perfect for those seeking comfort and practicality. To relax further, guests can enjoy the swimming pool and sauna in the leisure area, and the cozy and relaxed Brahma Chopp Kiosk. The Cais da Ribeira Restaurant features modern cuisine with a wide variety of dishes. In addition to spacious apartments, contemporary decor, double-glazed windows, and a bath in all the rooms, Pestana São Paulo also offers free Wi-Fi. The receptionists are bilingual and are available 24 hours a day, with both room service and a messenger service available. The staff is trained to provide guests with personalised service. ... more   less 
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Also Known As:
Pestana Sao Paulo Hotel Sao Paulo
Pestana Hotel Sao Paulo
Pestana Sao Paulo Brazil

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