This is one of the worst Hotels I hve ever stayed in. I went to Brazil for business. The country, Sao Paulo and Rio are amazing and the people great - but this hotel is an exception. The staff were just plain rude - and seemed to work from the french textbook to ignore the guests. Brazil is not short of manpower and there are a lot of people working everywhere - but at the Pestana Hotel Reception would leave me waiting for ages without even acknowledging that I was there - whenever I came back to the hotel in the evening despite a number of porters or door staff hanging around - no-one smiled - no one said good evening, no-one opended the door. The room was damp - the air conditioning did not work. This was like a bad movie - compared to other Pestana Hotels which are usually nice - but the service and the attitude was really poor.
- Official Description (provided by the hotel):
- The Pestana São Paulo is located just steps from Avenida Paulista and very close to the famous Ibirapuera Park. Surrounded by beautiful tree-lined streets, with excellent options for gastronomy, leisure and business, the Pestana São Paulo is perfect for those seeking comfort and practicality. To relax further, guests can enjoy the swimming pool and sauna in the leisure area, and the cozy and relaxed Brahma Chopp Kiosk. The Cais da Ribeira Restaurant features modern cuisine with a wide variety of dishes. In addition to spacious apartments, contemporary decor, double-glazed windows, and a bath in all the rooms, Pestana São Paulo also offers free Wi-Fi. The receptionists are bilingual and are available 24 hours a day, with both room service and a messenger service available. The staff is trained to provide guests with personalised service. ... more less
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- Also Known As:
- Pestana Sao Paulo Hotel Sao Paulo
- Pestana Hotel Sao Paulo
- Pestana Sao Paulo Brazil