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All reviewsbusiness districtin house restaurantgreat hotelshopping mallhot dishesspecial thanksthe hotel staffjunior suitewalking distancesmall gymaccor hotelsdefinitely stay here againrooms are spaciousbusiness staymany optionslate checkvila
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Reviewed 10 January 2012

1. i will not give a hotel that is 5 star, a 5 star rating if they cahreg for internet, especially as the sister hotel on the same site does not.

2. there are two hotels with almost the same name on teh same site, one is 5 star and one is 3 star, I stayed in the former, which is very decent, but nothing exceptional ! next time I will stay in the other one.

3. Staff were helpful and did provide a service.

4. Was charged a whole extra day as arrived "early" although I was told it was free ! writing now to hotel, but watch it.

5. The location is quiet, but shopping centre across the road and safe area.

Good Luck

  • Stayed: January 2012, travelled on business
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1  Thank Givemeaholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 26 November 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2012

The service is terrible, the attitude is bad, the food is horrible. Avoid this hotel

  • Stayed: December 2011, travelled with family
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Thank mayteMexicoDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 26 November 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2011

On my first trip to Brazil, given all the news of robberies and shootings, I was a little apprehensive about my hotel. I wanted a safe place. This hotel is not only safe, but quite nice and very modern. It is well located within Sao Paulo, and near many of the major business and shopping areas. The staff are very friendly and open and try to help wherever they can. It is not a confusing place at all. The menu is good at the restaurants.

This is a very good first-time choice for visiting.

  • Stayed: December 2011, travelled on business
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Thank suitcasepro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 26 November 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2011

I stayed at this Hotel for three nights for a business trip. It is in a conveinent business location in Fara Lima, Sao Paulo. There is a very nice new shoping mall across the street. The only complaint I have is the cost. The room was over $200 USD per night which is a bit high for the standard of the hotel. The real complaint I have is the cost of the restaurant. My co-worker and I ordered the "special of the day". It was a small salad and a very small piece of chicken which was stuffed. We both had water to drink. The food tasted good but when the bill came I looked at it and asked my co-worker to confirm the exchange rate. The bill for the two of us before tip was $101 USD!! This is 4 times what a high price would be for the tiny portion we were served for lunch.

Room Tip: Don't order in the restaurant before checking the prices!
  • Stayed: December 2011, travelled on business
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Thank Indy_traveler-111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 26 November 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2011

Good business hotel, rooms decent size and well maintained. Somewhat pricey, but that's Brazil for you.

Room service menu not very exciting, and food average. But overall good experience, I would come back again.

Room Tip: Go to a higher floor.
  • Stayed: November 2011, travelled on business
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Thank wolvrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 26 November 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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