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“Nice but lacks polish”

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Pullman Sao Paulo Vila Olimpia Hotel
Ranked #12 of 321 Hotels in Sao Paulo
Certificate of Excellence
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775 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Coral Gables, Florida
Level Contributor
346 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 7 November 2013 via mobile

This hotel is nice, clean and comfortable. The location is convenient. As a female business traveler, the hair dryer is very important. This hotel provided a blow dryer which was attached to the wall. That's okay except for the fact that the cord was a very short, tight coiled cord. I have long hair and I had to stand very close to the wall to be able to dry my hair. Very awkward. Also, there was no face cloth in the bathroom which I prefer to help remove make up.

Stayed October 2013, travelled on business
Helpful?
Thank Cynthia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos E, Gerente geral at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 17 May 2014
Dear Cynthia,
We very much appreciate your comments regarding your stay.
Also we would like to thank you for the nice tips concerning the hair dryer.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carlos Estrada
Diretor Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
4 reviews
3 hotel reviews
Reviewed 30 October 2013

I stayed in this hotel few days back and forgot my laptop charger behind. I contacted the hotel next day and they said they did not find it.Thank god I didn't forget my wrist watch or something. I have stayed in hotels all around the world and this is the first time something like this has happened.Really disappointed.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dileep2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 26 November 2014
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 October 2013

I stayed for 6 nights on a business trip, well located for Faria Lima/ Itaim meetings, not too far from Jardins or the Iberapeura Park. Rooms where nice, comfortable and with surprisingly little road noise although you knew about it if someone sneezed in the next door room - walls are thin. Breakfast was pretty good and included in my room rate. Didn't use the restaurant but the menu looked a bit limited. Room service was adequate but nothing special. My real bug bear was no Gym! or least there was a small room with 2 treadmills and a few pathetic weights. And shared with the Ceasar Park Business hotel next door. This really needs to be addressed. Otherwise a solid business hotel. Vila Olimpia shopping mall is 200 yards away with good eating options and apparently Sao Paulo's best rated cineplex. This was quite handy.

Stayed September 2013, travelled on business
Helpful?
Thank Ian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 26 November 2014
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geel, Belgium
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 October 2013

Great hotel ! Rooms spacious, well-equipped and clean. Service level exceptional everywhere. Breakfast with lots of fruit in an bright area. Location in safe business district/centre of town.
When we come back to Sao Paulo this would again be the place of choice.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 26 November 2014
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 September 2013

is a very relaxing place, I really enjoyed my stay over there, charming and friendly atmosphere.
Every employee works together as a team in a very friendly environment.
Very well located in Sao Paulo,

Room Tip: rooms on the 10 floors
See more room tips
  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lenhard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 26 November 2014
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, Brazil
Level Contributor
215 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 26 August 2013

I went to a wedding with my wife and stayed for one night. Accor hotels recently bought the group, and this hotel will be turned into a Pullman. Breakfast was really good. The bedroom needs some minor adjustments (like the courtains, that don't block 100% of the sunlight) but the overall was ok. It's close to vila olimpia shopping mall (across the street).

Room Tip: I stayed on the second floor and it was ok.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andremodesto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 26 November 2014
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Sao Paulo Vila Olimpia Hotel

Property: Pullman Sao Paulo Vila Olimpia Hotel
Address: Rua Olimpiadas 205 | Vila Olímpia, Sao Paulo, State of Sao Paulo 04551-000, Brazil (Formerly Caesar Park Sao Paulo Faria Lima )
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Spa Hotel in Sao Paulo
#12 Luxury Hotel in Sao Paulo
#12 Romantic Hotel in Sao Paulo
#19 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Pullman Sao Paulo Vila Olimpia Hotel 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
Located just 5.50 Km (3.42 Miles) from the Congonhas Airport, and 38.60 Km (23.90 Miles) from the International Airport of Guarulhos, the Pullman Sao Paulo Vila Olimpia is in the business hub of Sao Paulo, as well as being surrounded by several bars and restaurants and close to the shopping malls Vila Olimpia and JK Iguatemi, and international brands' stores. Furthermore, the hotel features 173 cozy rooms, the excellent restaurant HUB (with delibar) and high quality products, meeting rooms (which reach up to 800 people in auditorium), and the hole area is equipped with free Wi-Fi access. An upscale hote, offering personalized services to make guests' stay as pleasant as possible! ... more   less 
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Also Known As:
Caesar Park Sao Paulo Faria Lima Hotel Sao Paulo
Caesar Park Hotel Sao Paulo
Pullman Sao Paulo Vila Olimpia Hotel Brazil

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