This hotel is clean and comfortable, however I have had numerous issues trying to order room service. There is one or two people that speak english, and if you get them you are lucky, however if they are not on, you get the phone slammed down on you.
The staff at breakfast is also not attentive at all, and the pots with coffee is nowhere near big enough. Tables would stay uncleared for too long. I did not once in the week that I was here sit at a cleared up table at breakfast. The plates may have been cleared, but I had to go and find my own cutlery etc.
I am rating this one average, since it is comfortable and the rooms are nice and modern, but small.
- Official Description (provided by the hotel):
- Situated in the center of Sao Paulo, Comfort Nova Paulista is 2 km from Paulista Avenue and 3 km from the Ibirapuera Park. The property has a modern gym and outdoor pool. Free WiFi is available. All rooms at Comfort Nova Paulista are equipped with air conditioning and free internet. In addition, all have cable TV, a stocked minibar, work desk, safe and a private bathroom with bath amenities. You can enjoy the breakfast buffet offered daily in the restaurant, which includes a variety of fresh fruits, breads and cold meats, as well as a selection of hot drinks. Enjoy also to taste the menus a la carte or buffet for lunch and dinner. The hotel is located between Metro stations Ana Rosa and Vila Mariana. The Congonhas Airport is 8 km away, while Guarulhos International Airport is 25 km. For your convenience, there is a 24-hour reception. Parking is available for an extra fee. Vila Mariana is a great choice for travelers interested in parks, museums and culture. ... more less
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- Also Known As:
- Comfort Hotel Nova Paulista Sao Paulo, Brazil