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“BRL28 for patchy wifi PER DAY PER DEVICE. Are you serious?”

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George V Alto de Pinheiros Hotel
Ranked #175 of 321 Hotels in Sao Paulo
Geneva, Switzerland
Level 5 Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“BRL28 for patchy wifi PER DAY PER DEVICE. Are you serious?”
Reviewed 23 January 2013

You'll need to know the following before staying at George V:

- Rooms are nice - large apartment style, a perfect Sao Paolo pad for a business trip if your office is local to the hotel. And hope you speak Portuguese, taxi drivers don't know the hotel.
- The breakfast is adequate.

The bad bits:

- They charge you BRL28 for patchy wifi PER DAY PER DEVICE!!! Are you serious? Yes, PER DEVICE! In other words, if you have a smart phone, tablet and work laptop, it will cost you BRL84 PER DAY for wifi. Nice one. And I had to walk around the room trying to find reception.

Just increase your room rate or something, but that is just unacceptable in any language, I'm sorry.

- I have never felt like an inconvenience to staff as much as at George V. I am sorry to have bothered guys. Enough said. (Just to confirm, I am no nuisance, demanding type guest, just a mind my own business professional traveller)

Here's my advice: If you are a 5* hotel, decide to offer 5* hotel services. If you decide you are luxury serviced apartments, then offer and advertise that (it may well be the case). But dont try to be something in between, it doesn't work.

Good luck!

Room Tip: First, ensure you are looking for luxury serviced apartments, rather than a 5* hotel, if yes - my ro...
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Travelitch78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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130 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Baar, Switzerland
Level 6 Contributor
313 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 12 July 2012

During my several business trips to Sao Paulo, I stayed always at the George V.
The room are nice and well equiped, the breakfast is really good with a lot of fresh fruits and a good service.
In the evening, you can find some places around to have a drink or a dinner in a mostly safe environment.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos, Nigeria
Level 6 Contributor
106 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 19 June 2012

Good hotel for business. Room fine with good amenities. Nice and big, massive bed. Only downside was the room faced the main road, so traffic all night which kept me awake. However it is very close to the centre so will stay again accompanied by ear plugs.

Stayed June 2012, travelled on business
Helpful?
Thank wanderingmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2012

I enjoyed the city tour and the service from the guide (called Denis G), An excellent program by visiting theatre, monument, Kathedral, Old town, Asian town, also special visit to famous food market.
If you like art, ask him to bring you to place called Villa of Magdalena, beautiful graphic and excellent painting. A lot of innovation program to choose..

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Service
Helpful?
1 Thank lai H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
146 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 22 March 2012

Sao Paulo is huge, expensive and difficult to navigate. This hotel is well located, rooms are large, clean, functional, comfortable. You get a mini apartment with a kitchenette, lounge and bedroom, so if like me you are having to work, it is ideal.

Facilities outside the room are a bit limited. There is a gym, and tiny pool, but they are a bit miserable. And the restaurant is ok for breakfast, but I wouldn't want to eat in every night. But then you don't because it is Sao Paulo.

Staff are freindly and speak good English - and it is well priced.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Londontraveller1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 March 2012

I stayed at the George V for 6 nights while in town on business. I was very pleased with the room - a large, apartment-like style with a kitchen and sitting room as well as the bedroom, walk-through closet and bath. Security was very good - each floor had to have an access card to allow you to get to the floor.

The service was impeccable. Since my Portuguese is nil, I relied on the front desk staff for help with taxis, directions, etc. As for breakfast, I'm not sure what the other reviewer was looking for. This is a very typical Brazilian breakfast buffet. Fruits galore, yogurt, pastries, eggs - something new every day.

I would definitely stay here again when I return to Sao Paulo.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coffeemama6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnold, MD
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 March 2012

There were only 2 hotels in the area not sold out at the time of my booking and this was one of them. Now I know why.

1. The location is horrible and only 1 out of 7 taxis knew how to get here so be sure to bring a map of the surrounding area for your driver.

2. I had to call the front desk regarding trouble connecting to the Internet service 5 times during just a 2 night stay. Tech support would call back a short while later where they would say they changed some settings, but even then the connectivity was very poor.

3. There are no vending machines and no store to grab a drink or a snack, so you are forced to either venture out (nothing really close by) or eat/drink what is already in your room.

4. For a 5-star hotel, the breakfast buffet is not anywhere up to standards. Basically just scrambled eggs, fruit and pastries. I would have expected at least waffles, pancakes or maybe an omelet station.

The room itself was very nice although the mattress was extremely firm. No complaints there. It would have been nice if there was some sort of business center. Just a small pool and fitness center in small rooms, a small lobby and the restaurant. It seemed like a safe area though.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gregofmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about George V Alto de Pinheiros Hotel

Property: George V Alto de Pinheiros Hotel
Address: Praca Roquete Pinto 09 | Alto de Pinheiros, Sao Paulo, State of Sao Paulo 05420-020, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Pinheiros
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#103 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — George V Alto de Pinheiros Hotel 3.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
George V Alto De Pinheiros Hotel Sao Paulo, Brazil

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