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“Wonderful”

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Grand Hyatt Sao Paulo
Ranked #5 of 323 Hotels in Sao Paulo
Certificate of Excellence
Miami, Florida, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful”
5 of 5 bubbles Reviewed 16 July 2012

Fantastic business hotel that also includes nice "extras" such as fabulous Rain Shower and bath amenities from the Amazon. Hotel is very modern, near Shopping Morumbi, I've stayed 5 times over the years and it is always great. The breakfast is fantastic with so many options. Also some very good restaurants on-site. The spa is heavenly. Of course, right now everything is super expensive as it is all over Sao Paulo.....fascinating to see this hotel go from being $120/night in 2005 to now being over $500/night. The Brazilian miracle.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank EricAllred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, 9 August 2012
Dear Mr. Eric,
We greatly appreciate your loyalty and kind comments about your stay at Grand Hyatt Sao Paulo. Receiving you in our hotel numerous times not only flatters us, but also makes us very happy because we believe that we are achieving our goal - to make our guests feel at home. Our amenities and facilities are all designed in order to offer comfort to our guests, and we are pleased to hear that everything was to your liking. We hope to be able to welcome you again soon.
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,002 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
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English first
Gstaad, Switzerland
Level Contributor
150 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 bubbles Reviewed 15 July 2012

To recommend! The rooms are comfortable, elegant and modern. Bathroom is clean, modern and spacious. The view is nice. Staff is very friendly, also the staff of the Hotelrestaurant. Food and wine are tasty! The location is perfect. Brooklyn-neighbourhood is safe and offers two shopping-malls in walking distance from the hotel. The only disadvantage are the doors to the corridor - which are absolutely not sound-proofed and depending the clientele you will have lots of entertaining during the night!

  • Stayed June 2012, travelled solo
    • Value
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    • Sleep Quality
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Helpful?
Thank Swissness70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, 18 July 2012
Dear guest,
It's very good to know that you enjoyed your stay in our hotel. Thank you for your comments about our facilities and services, which were received with great satisfaction by our team. Be sure to consult our concierge during your next visit, they will take great pleasure in indicating other entertainment options for you near Grand Hyatt São Paulo, such as concert halls, theaters and parks. We hope to be your choice again the next time you come to town!
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 12 July 2012

This is a great place to stay in Sao Paulo. The hotel is located in the Morumbi area, at walking distance from Morumbi Shopping, a nice shopping mall and close to business areas. The has an elegant lobby, there is always someone willing to help you at the front desk, no matter how crowded it is, so you don't feel it is busy; rooms are spacious and well furnished, with a very goood bathroom, bath tube and high level amenities. It is really a pleasure to stay there. 100% recommended

Room Tip: I have been there several times, and all are nice. Those looking to the bridge area have better view
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Cholupo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, 18 July 2012
Dear Guest,
We have received your review with great satisfaction. Knowing that you enjoyed your stay so much is our greatest reward and lets us know that we are moving in the right direction to achieve our main goal, that is to make our guests and clients feel more than welcome. We hope to have the opportunity to welcome you again very soon!
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgia
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 9 July 2012

Everything was great! Rooms were fabulous, the gym was state of the art, and service great. It is pricey, so you would expect quality (and they deliver!) If you can afford the room rate, highly recommend staying here!

  • Stayed November 2011, travelled on business
    • Value
    • Location
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Helpful?
Thank Jenniebeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, 18 July 2012
Dear Guest,
Thank you for sharing your kind comments with us and TripAdvisor travellers. I would like to recommend our choices of entertainment and relaxation to you. The Amanary Spa offers a variety of unique facial and body treatments that help reduce stress. In the gastronomic area, our restaurants Eau French Grill and Kinu, specialise in French and Japanese cuisine respectively. We hope to see you again soon at Grand Hyatt Sao Paulo!
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 July 2012

Overall hotel was extremely comfortable. Got an upgrade to Club room and so had evening meal one night in the Grand Club. Excellent quality and range of food and drink. Goo place to work or relax and also nice alternative as a female travelling alone on buisness.

Only quibble was that I arrived early morning and no room available, which I udnerstand. Offered use of Grand Club for breakfast but too k some sorting out to get a shower and chnage before going into the office for a meeting.

Breakfast was great, if alittle crowded around the narrow aisle of the buffet. Rooms are exceptionally comfortable and quiet

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SwanseaJack1412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, 18 July 2012
Dear guest,
Thank you for your review. We are very pleased to know that you enjoyed your stay and the unique benefits of the Grand Club. We hope to welcome you again soon at Grand Hyatt Sao Paulo.
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, WI
Level Contributor
164 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 29 June 2012

This is a beautiful hotel, good restaurant options, nice rooms. I greatly prefer this hotel to other comparable properties close by. It is upscale and the service is solid. Good choice.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KosmoK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, 18 July 2012
Dear Guest,
Thank you for your kind review and comments about our rooms and leisure facilities. Knowing your preference for Grand Hyatt Sao Paulo is our greatest reward and encourages us to continue striving for excellence. We look forward to welcoming you again soon!
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 25 June 2012

Booked the Hyatt as it was closest to where I was doing business at the local Regus office, a short 4 block walk. Service impeccable, great hotel and the Buffet Breakfast is a must for at least one morning, if you want to skip the $85 BR price tag you will do as well with some pan de queijo and some cafe puro from a street vendor. The onsite japanese Restaurant is excellent too but pricey. Try to sit at the Sushi Bar and then go have a Capirinha at the bar by the entrance - excellent! The only reason I didn't give the hotel 5 stars was due to the stains in the carpet and the furniture being a little beat up. Should have brand new everything for 950 Real a night.

Room Tip: They're all great - the City side view with the Bridge is classic
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HammerNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, 18 July 2012
Dear Guest,
Your review of Grand Hyatt Sao Paulo is greatly appreciated, thank you for sharing it with us. It's a great pleasure to know that you enjoyed our restaurants; our chefs were flattered by your kind comments. The breakfast, which is priced at BRL62, offers a wide selection of tropical fruits and juices, cold cuts & cheeses, choice of hot dishes, home-made breads and pastries prepared in the hotel and a special oriental breakfast station. Be sure that keeping our facilities clean and in top shape is of major importance to us and because of that we conduct ongoing maintenance in all our apartments, event spaces, public and other areas. Thank you so much for sharing your insight, we will investigate the points you have raised to take immediate action. We hope to welcome you to our hotel again soon.
Thierry Guillot – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Sao Paulo

Property: Grand Hyatt Sao Paulo
Address: Avenida das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Sao Paulo 5*
Number of rooms: 470
Official Description (provided by the hotel):
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 
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Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil

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