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“Apartments with all amenities”

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Plaza Inn American Loft
Ranked #78 of 321 Hotels in Sao Paulo
Certificate of Excellence
Llantilio Crossenny, United Kingdom
Level Contributor
218 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Apartments with all amenities”
Reviewed 1 August 2014

A very handy apartment block. Secure access in a lively area. There is a sports complex across the road, so I can imagine it may be noisy on occasions, but suspect it quietens down after the event. Shopping mall down the road, local facilities. Swimming pool available along with sauna. It is very clean and well maintained.

Room Tip: As far as I can tell most rooms face the front. There is a lot of street noise during the day, but t...
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  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve522014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allia H, Gerente at Plaza Inn American Loft, responded to this review, 29 August 2014
Dear Steve,

Thank you for sharing your opinion with us, is very important for us to know about your stay and about our services.
We hope you have visited some attractions near the hotel and again on other occasions.

Regards,
Renata Lima - General Manager Plaza Inn American Loft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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325 reviews from our community

Traveller rating
    91
    149
    66
    14
    5
See reviews for
83
56
21
122
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Braga, Portugal
Level Contributor
159 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 13 May 2014

I stayed there for a week, and some of my friend stayed in lower rooms, so they had a lot of noise form the stree during the night.
The hotel is clean and the rooms are big. Breakfast is average.
There's a big mall nearby that has lots of stores.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HelderBCarvalho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allia H, Gerente at Plaza Inn American Loft, responded to this review, 14 May 2014
Dear Helber,
Thank you for sharing your opinion with us, is very important for us to know about your stay and about our services.
We hope you have visited some attractions near the hotel and again on other occasions.

Regards,
Renata Lima - General Manager Plaza Inn American Loft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santiago, Chile
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 September 2013

We spent couple of months in this hotel, for business and it was a really bad experience.
The attention is regular and the rooms are extremly noisy. Every night we hear the soccer players in the stadium located in front of the hotel, until 11 pm. The room service is not very good, they didnt clean the room very well and sometimes they placed in the bath old and broken towels.
The location is extremly bad, you only have a small shopping center in the corner of the same street.
Not recomendable at all.

Room Tip: All the rooms are in front of the Palmeiras Stadium
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Elvira R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaInnAmerican, General Manager at Plaza Inn American Loft, responded to this review, 24 September 2013
Dear Elvira

Sorry for the bad impression we spent with our service.
Rest assured that we will strive to improve it every day.
When you return to São paulo, please give us the opportunity to show the real quality of our service.

Graciously

Renata Lima

General Manager Plaza Inn American Loft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
164 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 25 April 2013

This was a Customer Assigned Hotel for a 2 week Business Stay. The Front Desk Staff is friendly and helpful, and they speak English. The housekeeping staff was top notch.

Rooms are fairly large with all tile floors. Small Kitchen with Fridge, Microwave, Sink, Stove, Dishwasher, and an expensive mini bar.

Small table, and a very tiny work desk. The table was better for working. Large, wall mounted flat screen TV with about 60 channels. 4 are occasionally in English. The free internet is very slow and Secure E-Mails are rejected by the outgoing server. I had to use my Web based e-mail accounts during the stay. Also, you can only use 1 device at a time. If I logged in on my lap top, and then logged in on my Android phone, my lap top would log out. It was a real pain in the butt.

The bed was comfortable, but sleep was nearly impossible because of the noise. There is a sports stadium across the street with something going on almost every night. Traffic noise is terrible. Car horns, people screaming, and occasional fireworks. It lasts well into the night. Noise usually doesn’t bother me, but this was the worst I’ve ever experienced.

The Bathroom is very small. Not much larger than one in an aircraft. If you’re a larger person, you won’t fit through the shower stall door. Hot water is warm. Cold water only in the sink. Shaving with cold water was a real downer.

They have an on site Restaurant, but I didn't eat there for dinner.

Breakfast was included in the room price, and was pretty good. South American Style, of course, and quite complete. I enjoyed it.

It wasn’t great, but you can have a decent stay, if you wear earplugs at night, can tolerate cold water, and use a bathroom the size of a Porta John.

Room Tip: There are no Quiet rooms. All rooms face the street with the sports arena across the street.
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JimDavisHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lehi, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2013

My overall stay was fine. The staff were very professional and helpful. My inability to speak Portuguese wasn't an issue as they had staff who could speak English. The room and the hotel in general looked like it could use some maintenance. The lights in the hallways turn off when no motion is detected but two of the lights leading up to my room at the end of the hall were burned out or not working so I was walking in the dark to get to my room door. Inside the room the bed was comfortable and the place was clean but the couch and chairs were old and stained so I didn't use them. The hotel is across the street from a sports complex and the windows didn't keep any of the noise out. I really couldn't notice much of a drop in the noise level with them closed as opposed to open. The floors throughout the room are tile. There is a large shopping mall with plenty of food choices across the street as well.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, Colorado
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 February 2013

Hotel is best for business travelers. Basic and simple. Decent restaurant (carb fest!) Gym is ok. Tiny pool.
Hated that the hotel is right in front of a huge brazilian football stadium. If you are a football fan, you might be OK, but if there is a game and even if there is no game, but that club is playing elsewhere, thousands will gather near this stadium and on certain night you will not sleep until 3am. Gets very loud as they chant and sing making a big ruckus! I hated all that noise when I was trying to sleep. Front desk staff is quite helpful and friendly and can speak English. busy street due to large shopping mall across the street. There is a good grocery store inside the Mall.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DeckerJRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 4 December 2012

The hotel is very average and absolutely nothing special - a hotel without soul.

The rooms to the street are very noisy all day and night.

Breakfast is descent and served until 10:30.

I happy to announce that the air-condition in room 304 is working, but not so pleased to say that it is one of the rooms facing the street (and unequal numbers the other way).

Few of the staff speaks English.

The hotel has 2 lifts, so be prepared to wait.

And would I stay here again ... let me say that I will try my outmost not to, it is simply too boring.



BTW - I checked in at 9:00 am and they charged me about 140 for 1 day extra.

Room Tip: If you want to sleep quietly, then chosse a room facing away from the street. Or higher floors.
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  • Stayed December 2012, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VonLindegaard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plaza Inn American Loft

Property: Plaza Inn American Loft
Address: Rua Palestra Italia, 263, Sao Paulo, State of Sao Paulo 05005-001, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#111 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Plaza Inn American Loft 3*
Number of rooms: 118
Official Description (provided by the hotel):
In an extended stay, whatever the guest wants is to feel at home. To meet the comfort needs of your guests, the Plaza Inn American Loft prepared a fully functional structure that exudes modernity and security in a aconchegante.Localizado in a prime area of ​​Sao Paulo in the neighborhood of Jardins, the environment is close to important leisure venues and the city. Antarctica Park Convention Center Pompeii, White Water Business Center, Expo Center, Memorial da America Latina, SESC Pompeia and Bourbon Mall are some of the points that can be accessed in a few minutos.E to enjoy the best of Sao Paulo, the business or pleasure, the Plaza Inn American Loft offers its customers a full gym, swimming pool with panoramic views, sauna and ample parking included in diaria.Fique comfortable in the Plaza Inn American Loft. After all, you are in your home. ... more   less 
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Also Known As:
Plaza Inn American Loft Sao Paulo, Brazil

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