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“Perfect Service and Location”

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Tryp Sao Paulo Iguatemi Hotel
Ranked #27 of 326 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersGold level
Reviewed 23 December 2012

Ideal for business or vacation trips to Sampa if you are focused in Jardins/Itaim regions.
Excellent service, good internet (included), nice rooms and a well served breakfast.
I had a meeting after breakfast and I asked for an "espresso"coffee. The machine was not OK and they apologized. Ten minutes later, while I was in a meeting, they arrived with two coffees!
Just one problem: my room in front of the street was noisy.

Room Tip: Ask for a back room, probably less noisy.
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  • Stayed: December 2012, travelled on business
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Thank CaioVi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded 24 December 2012

Dear Mr. CaioVi,
First we would like to thank you for choosing Tryp Iguatemi for your stay in Sao Paulo.
We appreciate your kind comments that contribute to perfect our services. We hope to have the pleasure of welcoming you soon again at Tryp Iguatemi.
Best regards,
Natalie Diorio - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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90 - 96 of 700 reviews

Reviewed 20 December 2012

Very good breakfast, good price but you have to ask for a discount!!!! Very noise but a very good location.Good size room,a lot of complimentary itens in the bathroom, old tv( no flat screen),king size bed,very confortable

Room Tip: Look for a room on the back of building
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  • Stayed: December 2012, travelled as a couple
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Thank valeriachouzal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded 22 December 2012

Dear Miss valeriachouzal,
First we would like to thank you for choosing Tryp Iguatemi as your choice of accommodation in Sao Paulo. Thank you for your kindness on leaving your comments on TripAdvisor . We are renovating our apartment and you can soon enjoy a new experience.
We hope to have the pleasure of welcoming you again at Tryp Iguatemi.
Best regards,
Natalie Diorio - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2012

Very well located for meetings with banks and other firms clustered around Faria Lima and Juscelino Kubitshek. The hotel restaurant was fine for the few days I was there, with the typical Brazilian hotel breakfast, lunch and dinner options. Perfectly fine, good service, but nothing special. Overall, I would say the hotel is comparable to the Mercure, Blue Tree, etc. hotels in SP.

My one complaint was the internet. I had a very poor connection to my company's Citrix environment -- unworkable. I measured it on www.speedtest.com and it was less than 1MB in terms of download speed (versus my 7-8MB speed at home or 12+MB at a law firm I visited while I was there).

  • Stayed: December 2012, travelled on business
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Thank 38Traveller00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded 17 December 2012

First we would like to thank you for choosing Tryp Iguatemi as your choice of accommodation in Sao Paulo. Thank you for your kindness on leaving your comments on TripAdvisor, which contributes to perfect our services because we value greatly the quality of our services and our mission, is to make your stay an unique experience. We are sorry for not having meting your expectations about our internet. Please be advised that we are taking the necessary steps for us to improve this item to offer a better internet service. We hope to have the pleasure of welcoming you again at Tryp Iguatemi.

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Reviewed 15 November 2012

Had to stay for 3 days and could not find anything but.
Hotel is well located in the trendy Faria Lima area, near the Iguatemi shopping.
Price was way too high, breakfast not included. Upon waking up at normal hours, the hotel had no running water due to a pump failure. Not a drop of water for brushing the teeth.
Food and room ok but expensive.
Will not stay again at it.

Room Tip: Do not stay at this hotel.
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  • Stayed: November 2012, travelled on business
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1  Thank Eduardo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded 20 November 2012

Dear Mr. Eduardo S
First, we would like to thank you for choosing Tryp Iguatemi for your stay in São Paulo. We are very sorry to not met your expectations during your stay. We had a technical problem that caused this inconvenient, but everything has been resolved and we are working to ensure that this does not happen again. We would like to have the pleasure of welcoming you again at Tryp Iguatemi to revaluate our services. Any questions, we are available to our e-mail or telephone for further information.
Best regards,
Natalie Diorio - General Manager

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Reviewed 19 October 2012

Staff were very friendly and the rooms were really big and clean. Breakfast was very expensive and not included.
The roof pool was really small but really nice and clean - good for a little bit of downtime.

Room Tip: Ask for a higher room!! It is VERY noisey the lower down you are. (ok with the window closed but if...
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  • Stayed: October 2012, travelled on business
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Thank HonestReview1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded 23 October 2012

Dear Ms. Lizzt

Thank you for choosing TRYP Iguatemi as your hosting in Sao Paulo and also for your comments. We hope to have the pleasure of welcoming you again soon at Tryp Iguatemi.

Best regards.

Natalie Diorio
General Manager

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Reviewed 10 October 2012

The hotel is very well-located. Rooms are comfortable and large. One problem is that the hallways use motion detectors to turn on the lights. Nice "green" touch unless you had a corner room. When you went into the hall it was completely dark! Only after walking halfway done a corridor did the lights go on! Safety v. economy?
The front desk service desk was slow and inefficient. But the fitness center was excellent with a beautiful view of the city!

Room Tip: Upper floors are much quieter since the hotel is on a busy street.
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  • Stayed: October 2012, travelled on business
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Thank Johanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded 15 October 2012

Dear Ms. Johanna M,
We would like to thank you for choosing TRYP Iguatemi as your hosting in Sao Paulo. We also would like to thank your comments, which gives us the opportunity to improve our services. We are working to improve these aspects and we hope to have the pleasure of welcoming you again soon at Tryp Iguatemi to reevaluate our services.
Best regards, Natalie Diorio, General Manager.

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Reviewed 15 August 2012

the hotel in well located for the business traveller and is in a clean and safe area of sao paulo. very good breakfast, very clean confortable rooms if somewhat dated. The gym was quite good for a hotel gym but the pool was a joke. About 4 m by 2 m and only knee deep. seating area by pool is also very very narrow and only fots 3 long chairs. Tried to go to sauna but I had to start it up and wait 20 mins and ended up just leaving. Like all hotels in Brazil it is overpriced but offers comparatively good rates in a clean and saf environment. Hotel staff is great and very keen to assist.

  • Stayed: August 2012, travelled on business
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1  Thank Pablo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo S, chefe de serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded 29 August 2012
Google Translation

Prezado Sr. Pablo J,

Obrigado por escolher o TRYP Iguatemi como sua hospedagem em São Paulo. Pedimos desculpas por não atender plenamente suas expectativas e agradecemos seus comentários, que contribuem para aperfeiçoar os nossos serviços. Esperamos, em breve, ter o prazer de recebê-lo no TRYP Iguatemi.
Atenciosamente,
Natalie Diorio,
Gerente Geral

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tryp Sao Paulo Iguatemi Hotel

Address: Rua Iguatemi 150, Sao Paulo, State of Sao Paulo 01451-010, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Sao Paulo > Itaim Bibi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Green Hotel in Sao Paulo
#14 Spa Hotel in Sao Paulo
#25 Family Hotel in Sao Paulo
#47 Business Hotel in Sao Paulo
#49 Romantic Hotel in Sao Paulo
Price Range: £52 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tryp Sao Paulo Iguatemi Hotel 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
Located in the neighborhood of Itaim Bibi one block from Brigadeiro Faria Lima Av., one of the area's most elegant s of São Paulo, with easy access to the main capital of the business centers and the main options for buying and leisure city as Eataly, Iguatemi, JK Iguatemi, Cidade Jardim and Morumbi Shopping Mall. The Hotel is just a few meters from the Marginal Pinheiros, near of Ibirapuera Park, Joquey Club of São Paulo, the best Sports clubs of the city, Concert houses and the most sophisticated Buffets for social events. The Hotel is 7 km from Congonhas Airport, 35km from Guarulhos Airport, 4km from Paulista Avenue and 3km from Eng. Luiz Carlos Berrini Av. ... more   less 
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Also Known As:
Tryp Iguatemi Hotel Sao Paulo
Tryp Sao Paulo Iguatemi Hotel Brazil

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