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Mercure Sao Paulo Jardins Hotel
Ranked #56 of 321 Hotels in Sao Paulo
Certificate of Excellence
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1,447 reviews from our community

Traveller rating
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    756
    183
    44
    27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Porto Alegre, RS
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 May 2014

Everytime I business travel to São Paulo I pick this hotel. The service is good, from the front desk to the hotel maids. The room and the bathroom are largest than the average. The decoration is clean and modern. But the best thing is that the hotel is located in the middle of Jardins, close to many stores, bars and restaurants.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vicente G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago
Level Contributor
115 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 April 2014

I went there for a friend's wedding, and i just loved this hotel!
Is really well located, walking distance from av paulista and many great spots as fogo de chao to eat.
The hotel is really nice and rooms are huge and nice, very comfortable
The staff is super nice and friendly and they are really helpfull in everything you might need.
If you are planing to visit sao paulo, this is a great alternative!
the zone where is located is beatufil! and a really safe spot.. a bit expensive, but it was worth it

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank APCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
77 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 15 April 2014

Stayed for 2 nights at this hotel during my quick stopover in SP. Great location in Jardins district. Around 10 mins of uphill walk to the Av. Paulista and around 15 mins downhill walk to Rua Oscar Freire.
Room size is fine. However I had a hard time to adjust my shower temperature during my whole stay. Hotel staff not all able to speak in English, which is quite normal in Brazil.
Breakfast spread is reasonable and quite good. Wifi speed is quite slow, eventhough still acceptable.
One big problem, I must wait more than 45 mins to have my slipper delivered to the room and requires several phone call
I will be happy to stay at this hotel again in the future if they maintain their price competitive.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank verdims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, United Kingdom
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 8 April 2014

This chain of hotels is expanding quite a lot which is a good thing in general, the down side is that the older hotels are becoming neglected. this is the case for this hotel.
In general it is a 'good' hotel but now has nothing I would consider returning for and there are better hotels nearby for less money and more facilities.

rooms - are clean but on the small side

room services - limited to cold drinks (no tea / coffee)

Lifts - have a tendency to run slow and for the doors to open / close 2 or 3 times before the lift moves

Food - average

Bar - just about - well 1 very small counter

location - not bad but not brilliant, however there are hotel taxi's at the door

All in All, a quite hotel but showing its age as it's starting to look old and neglected (maintenance wise not the room attendants)

staff - quite welcoming but you have to show appreciation to get a response

would I return - - sorry not to this hotel

Room Tip: You are given a room without choice, but if you can ask for a room on the upper floors as lower ones...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon_n_Jackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Sao Paulo Jardins Hotel

Property: Mercure Sao Paulo Jardins Hotel
Address: Alameda Itu 1151 | Jardins, Sao Paulo, State of Sao Paulo 01421-005, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Sao Paulo
#24 Green Hotel in Sao Paulo
#27 Romantic Hotel in Sao Paulo
#32 Luxury Hotel in Sao Paulo
#50 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Sao Paulo Jardins Hotel 4*
Number of rooms: 126
Official Description (provided by the hotel):
Mercure Sao Paulo Jardins hotel is located in the centre of the main commercial and tourist center of Sao Paulo, close to the major financial center of the town. This 20 storey-hotel is an excellent choice for both leisure and business trips. ... more   less 
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Also Known As:
Mercure Sao Paulo Jardins Hotel Sao Paulo
Mercure Sao Paulo Jardins Hotel Brazil

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