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“First Trip to Brazil”

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InterContinental Sao Paulo
Ranked #4 of 326 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersGold level
Reviewed 10 October 2013

My husband and I just returned from a Business trip to Sao Paulo. We were only there for three days, but staying to the InteContinental put us in a great location in the Jardims area as well as a block away from Paulista Avenue. I enjoyed the shopping and restaurants nearby. Great place for walking , and I felt very safe as a women exploring and shopping on my own. The hotel was comfortable, clean and we appreciated the size of the room. The bed was comfortable and my husband found the desk and furnishings great for the work he had to do in preparation for his business meeting. The staff was friendly and very helpful.

  • Stayed: October 2013, travelled on business
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Thank luckycmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSP, Manager at InterContinental Sao Paulo, responded to this reviewResponded 11 October 2013

Dear Mrs. luckycmama,

We would like to extend a heartfelt thank you for your review.

The hotel location is really excellent in the city with great restaurants and cultural spots just few blocks away from the hotel.

We are glad to learn that your husband could work comfortably in our rooms and that you enjoyed our facilities with a comfortable bed in our spacious room.

Your comments about our staff members were forwarded to our entires team for further recognition.

Thank you again, Mrs. luckycmamam, for your review and we hope to welcome in a future opportunity at our hotel.

Regards,

InterContinental São Paulo

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463 - 469 of 1,618 reviews

Reviewed 4 October 2013

An excellent hotel to stay when visiting Sao Paulo. The staff is very friendly and help you in all kinds of concerns. The installations and rooms are very confortable and very well equipped.
Its location is also good being close to Jardims districts and just meters away from Paulista Avenue

Stayed: September 2013, travelled on business
1  Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSP, Manager at InterContinental Sao Paulo, responded to this reviewResponded 9 October 2013

Dear Mr. Daniel S,

We are very thankful for reading your review about our hotel and we feel proud to be rated by you as an excellent hotel.

It is a great pleasure to know that you appreciated the service provided by our staff members and enjoyed the comfort of our rooms and facilities.

Thank you again, Mr. Daniel S, for your comments and we look forward to welcoming you again.

Kindest regards,

InterContinental São Paulo

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Reviewed 30 September 2013

It is an experience, I'm Ambassador it give you some privilegies one of them is accsess to the club launch, and the registration is there.
You are received as a friend, not as a simple customer, the club staff is extremely polite and service oriented makeing you feel at home, every body refers to you by your name.
The level of atention of the club concierge is at the highest level.
And in general room, and all amenities are excellent.
The food at the club also are excellent. is one of my favorites places, and will recomend!!

  • Stayed: August 2013, travelled on business
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Thank Simon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSP, Gerente at InterContinental Sao Paulo, responded to this reviewResponded 1 October 2013

Dear Mr. Simon A,

Thank you for your comments on TripAdvisor.

We are happy to know that you appreciated our Club Lounge and the services provided by our staff. Your comments about our staff members were already shared among our entire team for further recognition.
We look forward to welcoming you again, should your travels bring you back to São Paulo.

Have a great day and thank you for your review.

Best regards,

InterContinental São Paulo

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Reviewed 18 September 2013

Stayed 2 notes on a business stay. Was warmly received. There was a mistake in the booking but the reception worked on it, kept me updated such that the wait didn't seem too long. I was upgraded which might be why I loved the room. Very spacious, excellent bed which really gave me 2 gd notes rest. Long working desk with the necessary power points accessible for my devices. The breakfast has a fairly large range. This being Brazil, there were options that is not usually available elsewhere in the world e.g. Acai Banana. The checkout went smoothly.

  • Stayed: September 2013, travelled on business
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Thank eng_lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSP, Manager at InterContinental Sao Paulo, responded to this reviewResponded 19 September 2013

Dear Mr. eng_lee,

We deeply appreciate your comments about your experiences at our hotel.

We are all happy to know that our front desk staff worked effectively on the mistake booking, that it did not take long to have your room available and an upgraded conceded.

The rooms are spacious with a pleasant atmosphere for a perfect night sleep. The desk work area has a great space for our guests to work comfortably with its own lights.

It is a pleasure to offer the best of Brazil during the restaurant meals and that is why during the breakfast a large range of tropical fruits, fresh juices and great selection of bread available in an atmosphere involved by the pungent smell of freshly grounded coffee.

We look forward to welcoming you again, should your travels bring you back to São Paulo.

Have a great day and thank you for your review.

Best regards,

InterContinental São Paulo

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Reviewed 10 September 2013

Other hotels for this price are usually not as good.
I recommend this hotel if you are a foreigner looking for a great location and great service.
The gym is well equipped. Music is a little too loud sometimes.

Other than that, the rooms are clean and the staff is super cool.

They don't have a heated pool and the hotel per se seems to be directed more for business than pleasure. Only thing I didn't like was that the restaurant closes in the afternoon. Not very good if you like to stay late in conversations. But this seems to be a common thing in Brazil.

Room Tip: Some rooms don't get wifi very well. Ask at the reception if you need it!
See more room tips
  • Stayed: August 2013, travelled as a couple
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1  Thank daniegge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSP, Manager at InterContinental Sao Paulo, responded to this reviewResponded 12 September 2013

Dear Mrs. daniegge,

Thank you for your comments on TripAdvisor.

We feel very happy to know that you enjoyed the services provided by our staff, our location and our rooms.

InterContinental São Paulo is located in a very privileged area in the city. We feel very proud to provide a wonderful experience to our guests and we are always looking for different ways to surprise them. Rooms are very comfortable and spacious with a contemporary decor.

On the other hand we feel sorry for not living up to your expectations regarding our prices that are comparable to other hotels in the same category and for our pool. As you mentioned, it is not heated as it is in an open area of our hotel. Tarsila restaurant is closed in the afternoon and reopens at noon daily. It is important to highlight that your comments were forwarded to our management team.

The free Wi-Fi is offered throughout the hotel and speed quality is routinely verified. We have been working diligently to offer a service flawlessly in every single room.

All your comments are very important to tackle areas that require our attention for a perfect experience and that is why we thank you again, Mrs. daniegge, for your review and we hope to welcome you soon.

Kindest regards,

InterContinental São Paulo

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Reviewed 22 August 2013

This is a wonderful hotel. From the moment I arrived, I was treated so very well. The airport car service provided by the hotel was convenient and totally reliable. My partner and I enjoyed the Club Room and all the services provided. I especially was impressed by the staff. Both Agata and Gabriel were incredibly helpful. I truly can't think of anything at this hotel that needs improvement. It was truly a perfect place to stay and located in the best neighborhood. It's peaceful, beautiful and the staff is so friendly. The room was comfortable and quiet. The bar was a wonderful place to have a drink late at night. We will return.

  • Stayed: August 2013, travelled as a couple
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1  Thank corsicus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSP, Gerente at InterContinental Sao Paulo, responded to this reviewResponded 24 August 2013

Dear Mr. corsicus,

We are very thankful to receive such a great review as yours. Thank you for all the compliments regarding our hotel and our staff. Your comments about Agata and Gabriell were forwarded for further recognition among our staff members.
Our team feels very enthusiastic to know that your enjoyed our services from the very first moment in our cars and feel very comfortable to know that you rated the transportation service as a reliable one. That is really essential to provide a great experience while staying with us.
We have thought of every single detail for our guests to feel comfortable in our rooms involved in a very friendly atmosphere. The location is very privileged as guests will be nearby great restaurants, coffee shops and cultural spots. Also, it is important to know that our hotel is handy for the main avenues in the city which makes it easy to commute.
We are happy to know that you appreciated our Godet Bar that provides unique experiences in a very pleasant place with delicious drinks and appetizers.
It will be our pleasure to welcoming you and your partner again in a future opportunity, Mr. corsicus and we want to thank you again for your words.
Best regards,
InterContinental São Paulo

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Reviewed 17 August 2013

The Intercontinental is a small hotel, elegant but not ostentatious. Excellent gym facility open 24 hours/day; service is excellent, all requests accommodated with grace. Costs more than some hotels, but well worth it. Many restaurants in easy walking distance. I stay in many Intercontinental hotels throughout the world and this is one of the best - no question. Have stayed once before and the staff called me by name when I arrived. Very professional

  • Stayed: August 2013, travelled on business
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Thank Brownell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSP, Manager at InterContinental Sao Paulo, responded to this reviewResponded 20 August 2013

Dear Mr. Brownell A,

It is great having your comments shared on TripAdvisor. Thank you!

We are very thankful to know that you enjoy when you stay with us. Your compliments regarding our staff members were forwarded so that we can be proud of the careful service we provide to our guests. It is our honor to know that you feel comfortable atmosphere at InterContinental São Paulo.

We are also very happy to be rated by you as the best InterContinental you have ever experienced. Thank you so much! Comments like yours certainly enthusiasm our team to move forward and provide unforgettable experiences to our guests.

Our entire team is looking forward to seeing again at our hotel. It is our pleasure!

Thank you for choosing us as your lodging option in São Paulo city.

Wishing you well,

InterContinental São Paulo team

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Additional Information about InterContinental Sao Paulo

Address: Alameda Santos 1123, Sao Paulo, State of Sao Paulo 01419-002, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Sao Paulo
#3 Romantic Hotel in Sao Paulo
#3 Business Hotel in Sao Paulo
#4 Luxury Hotel in Sao Paulo
#7 Family Hotel in Sao Paulo
Price Range: £97 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Sao Paulo 5*
Number of rooms: 195
Official Description (provided by the hotel):
InterContinental Sao Paulo is a luxury hotel that offers contemporary elegance at its best. Located right in the heart of the city and one block away from the financial and commercial area, Paulista Avenue, this hotel will entice you to experience the best side of the city during your holidays with free high speed internet, well equipped Fitness Center area and an outdoor pool. Surrounding attractions include the Shopping Cidade São Paulo and the Trianon Park among other venues for entertainment. Guests will be delighted with the flavors from our authentic cuisine at the cozy and friendly Tarsila restaurant atmosphere. ... more   less 
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Also Known As:
Intercontinental Sao Paulo Hotel Sao Paulo
Sao Paulo Intercontinental
InterContinental Sao Paulo Brazil

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