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“Decent Hotel, Poor Internet”

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Caesar Business Vila Olimpia
Ranked #89 of 321 Hotels in Sao Paulo
New Jersey, USA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Decent Hotel, Poor Internet”
Reviewed 14 September 2009

The rooms are decent and the staff are very friendly. The internet was very expensive. About U.S. $15 an hour, which was so slow it barely worked. The gym was also about U.S. $30 a day, but had everything you needed.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dfresh713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorBrasil, Gerente geral at Caesar Business Vila Olimpia, responded to this review, 12 March 2015
Dear Guest,


Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,
Sebastien de Courtivron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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725 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Brampton, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2009

The hotel is as it says, for business. Reasonable rooms - not on par with say, the Hotel Nikko in MX City where I stayed a month ago. Staff are friendly. Internet is 24 Real per day (= US$14/day). Speed not the speediest. One important note - I would not advise drinking the water from the tap - no, no. I did - and paid for it the next day, big time. Even the locals advise - drink bottled water.
If your business is in the area, then is ok otherwise, if you're a tourist - not a good location.

  • Stayed September 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorBrasil, Gerente geral at Caesar Business Vila Olimpia, responded to this review, 12 March 2015
Dear Guest,


Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,
Sebastien de Courtivron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
707 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 658 helpful votes
Reviewed 10 December 2008

After staying a few times at the Caesar Business Paulista, and liking the facilities, but disliking the location, I decided to try this one.

It's situated in Vila Olimpia, which means you're closer to meetings (financials), trendy restaurants and nightlife. BUT, the hotel is situated in some sort of no man's land which makes a taxi ride essential for everything. There's absolutely nothing in the hotel's immediate vicinity so walking is not an option...

The rooms were very small, and not especially well maintained. Internet access is very expensive (a problem with all the chain's hotels) and slow. The only highlight service-wise is that you get free passes to the Reebok gym next door, which is Sao Paulo's best. Other than that the breakfast buffet is actually very good.

All in all I wouldn't specifically recommend staying here. It is cheap and reasonably comfortable, but lacks any specific highlights.

  • Liked — Location
  • Disliked — Location, small rooms.
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank rafkam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorBrasil, Gerente geral at Caesar Business Vila Olimpia, responded to this review, 12 March 2015
Dear Guest,


Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,
Sebastien de Courtivron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brasilia, DF
Level Contributor
200 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 9 September 2008

Despite the advice from three of my co-workers, who recommended me to stay elsewhere, I was stubborn enough to try this property out, only to find out that my colleagues could never be so right!

I arrived at the hotel at 11:35 (daily rates start at 12:00). I had to leave for a meeting, but did not want to carry my computer, so I asked if I could check-in. Their answer was "only if you pay 50% of a daily rate, for an early check-in"... I would have accepted a "we do not have a room available yet", but come on, charge half a day for 25 minutes is ridicule. Not to mention that the whole checkin procedure takes 15 minutes, so in the end we'd be talking about 10 minutes. (and they did not want to take any responsibility over my luggage as well - they would store it but not be responsible for it)

Came back some two hours later with all the luggage again and finally got a room - a cigarette-stinking place with a last century TV set (not that I'd watch it) and a very small bathroom. I can still feel the stench of the carpet, that 'old tobacco' smell. Actually, tobacco in the property is a problem - people smoke everywhere, like if this was the 70s or 80s, like there were no laws against smoking in public areas!

Internet was another challenge - more than an hour to be able to connect, and only after being trapped by their system and being forced to pay twice (because the instructions were not clear). After I managed, connection was slow. And it is very expensive in the overall, I haven't seen anyone charging US$ 4 per hour for internet connection in ages! in fact, after broadband connection no one has charged that much.

Buffet breakfast is decent and has the usual - fruits, cheese, ham, yoghurt, juice and bread.It is not bad, but it is also not compatible with what is served in similar properties, which tend to have a much wider variety of items, including omelets and stuff like that.

In summary - if you are looking for a hotel in the exact same region, for the exact same average price, but much better, then go to the Radisson Faria Lima. That is where my co-workers and I usually stay, it costs the same, internet works, they have a gym and the rooms are much better. I deeply regret having changed for this one - it was the first and last time I did it.

  • Liked — Absolutely nothing.
  • Disliked — The tobacco stench all over the property.
  • Stayed September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Danilo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorBrasil, Gerente geral at Caesar Business Vila Olimpia, responded to this review, 12 March 2015
Dear Guest,


Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,
Sebastien de Courtivron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montgomeryville
1 review
Reviewed 3 February 2008

Caesar Business Faria Lima is great.

Hotel service is very helpful and friendly , the staff is great . Specially for Joao Dimas and Fabricio , bell boys are always taking care of you.

I hardly recomend this Hotel .

The only thing Internet slow and expensive an they don’t have a gym.

  • Stayed January 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mark_r0berts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorBrasil, Gerente geral at Caesar Business Vila Olimpia, responded to this review, 12 March 2015
Dear Guest,


Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,
Sebastien de Courtivron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
77 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 27 July 2007

I´ve stayed at the Caesar Business a couple of days for business and I really liked it. I don´t know if its location is really good, as Sao Paulo is a huge city and you always have to move by car, but it was convenient for me as the company for which I work is within the same building.

The rooms are spacious and very confortable. Beds are superb and there is a great desk. The bathroom is also nice but there is no bath -not so good for a 4-star business hotel.

Staff is really friendly and service is great. There is a good restaurant in the groundfloor and an excellent gym.

However, there was an important -and very annoying- drawback: Internet access IS NOT FREE (not even wi fi) and the connection is really bad and very expensive (8 dollars each 45 minutes).

All in all, its a nice hotel, but if you really need Internet you´d better be prepared!

  • Stayed July 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank MartinAdrogué
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorBrasil, Gerente geral at Caesar Business Vila Olimpia, responded to this review, 12 March 2015
Dear Guest,


Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Sebastien de Courtivron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Caesar Business Vila Olimpia

Property: Caesar Business Vila Olimpia
Address: Rua Olimpiadas | Vila Olimpia, Sao Paulo, State of Sao Paulo 04551-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Wheelchair access
Hotel Style:
#42 Luxury Hotel in Sao Paulo
#87 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Caesar Business Vila Olimpia 4*
Number of rooms: 213
Official Description (provided by the hotel):
Hotel Caesar Business Vila Olímpia is located in one of the most important areas of the city of Sao Paulo, close to major companies. We are surrounded by great restaurants and bars, which provides visitors with moments of fun after a long day at work. For those who enjoy good shopping malls we are close to Vila Olimpia and JK Iguatemi. We are only 5km away from Congonhas Airport and 38 km from Guarulhos International Airport. With cozy rooms, 24 hour room service, restaurant Amaranto, free wireless internet and diverse and large function rooms. Everything to make your stay the most memorable. ... more   less 
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Also Known As:
Caesar Business Sao Paulo Faria Lima Hotel Sao Paulo
Caesar Business Hotel Sao Paulo
Caesar Business Vila Olimpia Sao Paulo, Brazil

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