Definitely no value for the money. I stayed for 3 weeks and would rather not stay at this one again. Very disappointing.
Positive: Sushi bar/restaurant - good service, good food, but one cannot live on sushi or Japanese food alone day in and day out. Free wi-fi, although connection is not stable (anywhere from 6Mbps to 65 Mbps, on any given day at any given time while one's connected.)
Negative: There is nothing nearby the location except for a 24hr drugstore (omen?) and private residences. The Blooming Garden restaurant at the lobby ("international cuisine"), serves buffet style meals only - breakfast, lunch, and dinner (averaging about R$47 per person excluding beverages). There is no a la carte service at all. The lobby bar does not have posted hours (one never knows if it's open or closed and the service is sketchy at most) - beers: one long neck bottled beer brand and one canned beer brand, no drafts; it takes at least 15 minutes to make one caipirinha (muddled lemon, sugar, cachaca). There are no sit-down restaurants close-by (walking distance). About four were referred by the front desk when inquired. Housekeeping is not available 24 hrs - if your room is "skipped" because of a "do not disturb" sign on the door during the weekend, you may not get service for 2 days or after 2pm. Expect banging of the doors whenever a message or statement is slipped under the door (whether it be at 2pm or 2 am, the rule seems to be that you must be woken up to read whatever is slipped in under the door). Although marketed as a "business hotel", the room does not have a clock; the power outlet by the desk does not work, actually, the number of power outlets in the room is very scarce and where they exist, although it may looks as though your plug may work, it may not work for your specific plug, There is.no business center (copiers, printers, mail service, etc not available). For your mornings or meal outings, there are no taxis available out front and usually no one is there to help you get one if you need it. By the way, the "hotel service directory" binder is very outdated - does not mention wi-fi connection availability, actual TV channels do not match the listing, hotel restaurants' hours of operation are not listed. Keycard will demagnetize completely daily, even if kept away from electronics.
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- Also Known As:
- Matsubara Hotel Sao Paulo, Brazil