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“Coudn't get more average”

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Blue Tree Premium Verbo Divino
Ranked #100 of 321 Hotels in Sao Paulo
GreenLeadersPlatinum level
Mumbai
Level Contributor
408 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
“Coudn't get more average”
Reviewed 31 May 2012

If in in Sao Paulo for a holiday look for a hotel nearer the city centre. This hotel is way too far from the airport taking a good two hours to get there in Sao Paulo's quioxtic traffic. At the end of a long weary bus/car journey one lands at a rather aloof front desk, indifferent to one's queries. The rooms are small with no tea/coffee service. And there are no places nearby if one desires astroll and acoffee. There is no option but to use the restaurant which is just passe. Hungry, we called for a soup and it was exceotonally slow in coming. Breakfast was thankfully warm and the local cheesebread was something new to try.

Room Tip: It should do if on official work as the hotel is in an the adminstrative district, but if transitin...
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pahari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jrabe, Manager at Blue Tree Premium Verbo Divino, responded to this review, 4 June 2012
São Paulo, June 4, 2012.

Dear,

First of all I would like to thank you for making available to evaluate our hotel and leaving your comments on the website.

Indeed the São Paulo international airport is not near to the center of the city and even of the various commercial spots, which is not favored by the actual unorganized traffic.

We understand your assessment and we are acting to ensure the quality service desired.

We are waiting a new opportunity to welcome you again at the Blue Tree Hotels.

Daniel Correa
Services Coordenator
Blue Tree Premium Verbo Divino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Ra'anana, Israel
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 9 April 2012

I have stayed there for 12 days on business. The hotel was just 2 mins walk from work, so it was great. But it is far from many city sites and with the crazy traffic jams of Sao paulo one should be careful.
The breakfast is poor, everyday exactly the same dishes and not special at all.
I am not sure it is really a good value for money, first check if it is close to what you need...

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alonataz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jrabe, Manager at Blue Tree Premium Verbo Divino, responded to this review, 12 April 2012
São Paulo, April 12, 2012


Dear Mr.,

We would like to thank you for mentioning the qualities of our hotel that you found most pleasant and for showing us points of improvement.

We consider the satisfaction of our guests the most important factor in evaluating our services.

We know that there is opportunity to improve our breakfast and in conjunction with our food and beverage manager will take appropriate action.

I would like to emphasize our appreciation and invite you to continue visiting the Blue Tree Hotels and verifying the improvement of our services.

Yours truly,

Jan Rabe
Hotel Manager
Blue Tree Premium Verbo Divino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
310 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 21 March 2012

Was booked into this hotel for first trip to Sao Paulo as is close to our office. Saw lots of bad reviews on food, pool, etc so wasn't sure what to expect. It is not luxurious by any means but location was good for my job, room was clean, bed comfortable, A/C worked, restaurant was okay the one night I ate there. Some reviewers panned the continental breakfast but it was fine - assortment of fruits, meats, cheeses etc. Reasonable coffee. yes the same each day but then most hotels have the same offering each morning. So, all in all, not so bad. May try somewhere else next time just to see different part of the city

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger61Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel C, Gerente at Blue Tree Premium Verbo Divino, responded to this review, 9 March 2015
Dear guest,

Thank you for your evaluation.

I remain at your disposal.

Yours Truly,

Daniel Correa
Hospitality Manager
Blue Tree Premium Verbo Divino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
187 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 21 March 2012

The title of my rating describes is all. Nothing to complain in general but also nothing that is really outstanding. The hotel is a regular business hotel that offers anything you need, including decent internet connection and reasonably big rooms but everything is a bit outdated, the breakfast selection is narrow and the location isn't that great. On the other hand, the price is more than ok for what you get and if your offices are nearby, that is a good option to stay at. I wasn't quiet amazed when they charge you a full night additionally if you want to check in 2 hours before (i.e. 9am i.s.o 11am). That is a bit unusual. I would go there again for a night or two on business but anything longer I would want something nicer with more restaurant variety and better atmosphere/location.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RHW1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jrabe, Manager at Blue Tree Premium Verbo Divino, responded to this review, 23 March 2012
São Paulo, March 23, 2012.

Dear Mr.

Firstly we would like to thank you for providing time and attention to let your observations and comments about our hotel.

It is always very important and gratifying receiving feedback from each guest with us, so we can identify improvement points and increase our efforts to guarantee the maximum comfort and the satisfaction.

Thank you once again your consideration and we hope to see you soon at the Blue Tree Hotel.

Yours truly,

Jan Rabe
General Manager
Blue Tree Premium Verbo Divino
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Sao Jose Dos Campos, SP
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 March 2012

The hotel is very good in all aspects, except the internet, that is very very slow.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeonardoSiqueira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jrabe, Manager at Blue Tree Premium Verbo Divino, responded to this review, 14 March 2012
Dear Mr.

We would like to thank you for sharing and mentioning the qualities of our hotel that you found most pleasant. I would like to tell you that it is a great pleasure for us to have you here!

Your opinion is essential to the continuous improvement and maintenance of the quality of our service.

The observations about the internet connection are extremely relevant and we are reviewing our system to better attend our demand.

Having guests like you is always delightful to us from Blue Tree Premium Verbo Divino. We hope to be honored with your presence again in a Blue Tree Hotel.


Yours truly,

Jan Rabe
Director of Hospitality
Blue Tree Premium Verbo Divino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 February 2012

This hotel needs urgently a refurbishment to stay competitive with the city's offer. Was traveling with colleagues and 3 out of 4 had problems with the AC, meaning opening the windows in the middle of Sao Paulo's summer and inviting mosquitoes to join the rooms...the carpets look stained and dirty. Can't think of the positives to say about it. Wouldn't recommend at all.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guiri07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jrabe, Manager at Blue Tree Premium Verbo Divino, responded to this review, 28 February 2012
São Paulo, February 28, 2012



Dear,

We would like to thank you for filling out the questionnaire and mentioning the qualities of our hotel that you found most pleasant.

We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service.

Unfortunately, Sao Paulo city this time of year in general suffers from mosquitoes, however, we already provide electrical and spray insecticides when requested and we are also in the process of reforms in the rooms, floors, public areas and facade.

We hope to be honored with your presence again in a Blue Tree Hotel then we can make improvements and so offer the level of service desired.

Yours truly,


Jan Rabe
General Manager
Blue Tree Premium Verbo Divino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 February 2012

In Sao Paolo, location is everything... Traffic is so bad it can take 15 minutes to go a few blocks at the wrong time of day. Our Brazil office is a 2 block walk from this hotel, so I stay here. I can't say it is good, but not horrible, either.

Rooms are comfortable but tired and need freshening. Wifi works fast but you only get one connection, so if you are using your smartphone and laptop at the same time, they will constantly de-authorize each other.

The gym is poor and the pool is unusable. I have never seen anyone swim in it.

Breakfast is ok, though. Buffet.

Best part of the place? I have always found the staff to be friendly.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DinoTheDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jrabe, Manager at Blue Tree Premium Verbo Divino, responded to this review, 27 February 2012
Dear MR,

We would like to thank you for filling out the questionnaire and mentioning the qualities of our hotel that you found most pleasant. I would like to tell you that it is a great pleasure for us to have you here!

We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service.

With regard to Wi-Fi internet connection we already provide a multi access so it can be used in more than two mobile devices simultaneously. We would also like to inform that the fitness area will be restructured on the 9th floor of the building.

Having guests like you is always delightful to us from Blue Tree Premium Verbo Divino. We hope to be honored with your presence again in a Blue Tree Hotel.


Yours truly,



Jan Rabe
General Manager
Blue Tree Premium Verbo Divino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Blue Tree Premium Verbo Divino

Property: Blue Tree Premium Verbo Divino
Address: Rua Verbo Divino 1323 | Chacara Santo Antonio, Sao Paulo, State of Sao Paulo 04719-002, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
#2 Green Hotel in Sao Paulo
#55 Family Hotel in Sao Paulo
#112 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Blue Tree Premium Verbo Divino 3.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Blue Tree Premium Verbo Divino Hotel Sao Paulo
Blue Tree Premium Verbo Divino Sao Paulo, Brazil

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