Nice beach for surfing and to learn surfing. Great waves. You can walk through a little lake and find blue craps. There is also a cafe whete you can buy pastel and acai but it's a little pricey. 400ml acai 19 real.More
- Free Wifi
- Free Parking
Nice beach for surfing and to learn surfing. Great waves. You can walk through a little lake and find blue craps. There is also a cafe whete you can buy pastel and acai but it's a little pricey. 400ml acai 19 real.MoreShow less
Olá, Adriana P! Agradecemos seus comentários. Nossa equipe ficará muito feliz quando receber sua avaliação. Esperamos que retornem em breve. Até a próxima!
This place is one of my favourites places to stay. Been here twice. Good structure and rooms. Very cozy and relaxed atmosphere. By the Itamabuca Beach, you can choose if you relax by the beach or at swimming pool. I think it's ideal for couples and families with children. The restaurant serves good food but a little pricey. Breakfast have good choices. Staff very friendly. Better having a car to arrive and explore this part of ubatuba shoreline.
Dear guest! Thank you for your comments. We are glad you enjoyed your staying. See you soon.
This resort has the potential to be top of the line, simply because the location is breathtaking. There are however a few things that need to be improved. This is definitely not a couples type of place, the resort is designed for those with kids.
Breakfast: decent selection but nothing great, way too many cakes and not enough healthy selection. Scrambled eggs full of shells inside.
Lunch: very bad selection, mostly fried at the buffet and not other options available the day we were there.
Rooms: good bed, bathroom needs to be modernized/redone.
Hotel amenities: pool small, gardens beautiful, one thing that I found very bad is that we arrived at 11:30pm driving from Sao Paulo and there was nothing open in the resort to order a drink, food, water, nothing....and the mini bar in the room had only one small bottle of water for 2 people. If you need to leave the resort to eat something, you need to drive at least 15 minutes. Finally there is no WI-FI in the rooms, and in general there is no signal at the resort.
Dear Mr Aubert1979
Thank you very much for your comments.
We are going to work harder to improve ssome of your comments.
Our restaurant is a la cart system, where you can order all our 45 dishes any time. When we have a corporat event or a wedding in the house, we also offer a buffet option. But you may order anytime our dishes instead of the buffet or our selection of sandwichs.
We quite didn´t understand what happen with ordering a simple botle of water or something to eat, because our restaurant is open from 7:30 am to 11 pm every day.
The location is superb, in a pristine area right at the Itamambuca river delta. Wonderful nature and wildlife (different types of birds and hummingbirds, the Guaiamum blue crabs, squirrels and the might Atlantic rain forest).
Hotel infrastructure is very good, however the service is very poor.
Front desk staff is clue less and needs training.
How come you pay over BRL 600 per day and there is no wifi in the room? Also, a resort that will charge extra for everything in terms of leisure? Stand up paddle boards are for hire only, kayaking as well.
How can you host such a big event (Temco company annual sales convention) and do not advise guests about the noise they will make? It was very annoying, we were there to relax but apparently the entire hotel was dedicated to those people.
Friday 5pm, we were at the deck in front of the river enjoying the sunset and out of sudden more than 100 people from the Sales Convention rushed into the deck, with loud music on the speakers and disturbing the guests.
On Saturday about 11.30 am at the same deck we were surprised by the event host ,who asked us to leave the deck as they would start some sort of dynamics for that company. What the Hell? You gotta be kidding me.
Bottom line, we were there to relax and enjoy the beach and nature but we got very annoyed with that huge event, loud people and even louder music at the beach front. I think you have a convention center for that purpose and disturbing guests is not right.
Again, hotel is nice but staff and services are poor.
Thank you for your comments. They are very important to us.
We will forward all to the managers.
The hotel is located at a wonderful location - a surfing beach, a camping site for the wealthy middle class and a splendid pristine river basin reaching the sea. That´s why you can see birds of all colors, crabs of many species, sceneries from a Hollywood movie! Be prepared for mosquitoes though as everything is very natural there! Unfortunately, they need to improve their services and train better their workers. They are still far from international standards and that famous line "the customer´s always right" - but for the team dealing with events and sports. This group really works nicely with the guests. Front desk and bar and restaurant services do need a lot of improvement - no attention to details. They should also explain future guests to be prepared for the horrible streets from the main road to the hotel - full of holes and watery mud. Also, NO wi-fi in the rooms!
Hello Mark L
Thank you for your comments, They are very important to us.
Happy new year
If you are planning to have great times in an amazing beach in Brazil, try this Resort. You can find very good prices if you are planing to go outside the summer -> #protip.
The Itamambuca's beach is very very beautiful and very good to surfers. But if you don't want to surf you can spend your time at the river.
Ola Ale B
Agradecemos a avaliação e os comentários. Eles são muito importantes para nós.
Mais uma vez, muito obrigado.