Even if they advertised a sea view room, they offered us a one on the 1st floor overlooking a wall, stairs, a transformer, private terrases. The room was also separared only by a sheet of glass from the neighbour's balcony.
The manager did not want to talk to us and transmitted to us that we can have the money back if we don't like it, after all our planning, expenses and journey.
As we used to spend our time in the balcony this has ruined our day.
The receptionist was abrupt while kept insisting that we could see the see between walls and roofs at a narrow angle.
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- Also Known As:
- Valeo Hotel Balchik
- The Valeo Hotel Bulgaria/Balchik