Rooms OK but in need of some TLC (loose fixings and torn towels etc) and have seen better days but has some of the rudest staff I have ever met in a hotel. Guests are considered a total inconvenience. We were told that dinner was 6:30 to 8:00 so arrived to dine at 7:20 only to find that most of the food was gone leaving virtually no choice and to make matters worse what was there was removed ten minutes or so later to put out a whole new lot which we were forbidden to eat as it was reserved for a Bulgarian Football Team who were coming to eat at 8:00. Breakfast was not much better.
Avoid this hotel if you can. As said before staff were terrible and offensive (normally everyone in Bulgaria is friendly and helpful. This was the exception.
- Official Description (provided by the hotel):
- "Iceberg" a new luxury resort in the heart of the Bulgarian mountain resort Borovets. It is located in the resort center, 150 m from the ski lift and the only church in the area. "Iceberg" apartment complex, operating year-round, possessing a unique combination of wonderful location, impressive design and luxury furniture and views that open to 360 degrees. ... more less
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- Also Known As:
- Iceberg Hotel Borovets