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“Lovely Destination on the Black Sea” 4 of 5 bubbles
Review of Sol Nessebar Palace

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Sol Nessebar Palace
Ranked #1 of 35 Hotels in Nessebar
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lovely Destination on the Black Sea”
4 of 5 bubbles Reviewed 13 June 2011

My partner and I decided to have a relaxing break at the Sol Nessebar Palace on the Black Sea coast of Bulgaria. It is on a quiet, stylish beach resort and is comfortable and peaceful. We flew to Bourgos Airport and reached the hotel after 20 minutes in our hired car. We opted for a sea-view room with a balcony. It had warm, soothing colours and elegant mahogany furnishings. Our room had a safe and a refrigerator and the bathroom was plush. The food was excellent, we had a complimentary breakfast and a buffet dinner in the evenings. We could choose from grilled chicken, pork, other meats and delicious grilled fish all cooked in front of us. The facilities in the hotel were good, they include a main restaurant, a pool bar, shops, beauty care, a lobby bar and an entertainment bar as well as a full service spa. Guests must visit nearby Nessebar with its many clothes markets. It was here that we visited a local restaurant to savour traditional Bulgarian food which seems to be a mixture of east meets west. They are fond of joghurt as it reportedly keeps you living longer if you eat it regularly. Other guests told us never to take a taxi there as the drivers have a habit of ripping unwary tourists off but a bus runs regularly anyway for those who haven't hired a car. The weather was mostly sunny and overall we had a wonderful time. We found the hotel staff quite stressed and fairly aloof however but maybe this is because Bulgaria is just coming to terms with the influx of foreign visitors over the past few years. We would recommend the hotel and hope to go back one day.
Hugh
http://www.negotiatenow.co.uk

Room Tip: Insist on having a sea-view
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  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank Negotiatenow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
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Rosh-Haain
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 June 2011

Hi
I am tourist from Israel, and i had a short vacation in the Sol Nessebar Hotel between the dates 2-5.6.2011.
I want to tell you that we, my wife with me, we really enjoyed staying in your hotel, additionally, my wife had a birthday on June 4, it means while we have been staying in the hotel.
You surprised us with a wonderfull cake in our room.
So first of all thank very much. you made our short vacation very quality one, and i will recomend you when ever i can.

Ariel Cohen (room no 439)

  • Stayed June 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank zaqxsw12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motherwell
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 22 May 2011

I travelled with a Tour Group that cater for single travellers on an All Inclusive Holiday.
Although I have a few issues with the Tour Company, However it has no bearing on the hotel. To which I found very impressive. I was there over the Easter Period. The Hotel itself is situated a few miles from Old Nessebar to which you can walk in about 20 minutes, or you can catch a taxi or bus. However please note if you catch a taxi. Be sure to ask the price before you get into the taxi, Although the Hotel has about 9 taxis with the hotel name on it. And will cost around 15 Leva to Nessebar. However if you get a taxi from Nessabr back to the hotel, Be on your guard and ask the driver The price before getting in, Otherwise you will get ripped off, And could well be charged as much as 60 Leva. In addition I would suggest if possible to share with fellow travellers. In addition the bus costs around 2 leva.
The Hotel is a large spacious Hotel and there are three hotels in close proximity which are all connected. The Staff I found very helpful and friendly at all times. However I did feel very much under pressure and intimidated at times, particularly by the chamber maids with regards to tipping, Where they hang around outside your room, and regularly leave you little hints.
The Rooms were large and very spacious, with all the mod cons. Bath & Shower, towels Hair dryer etc. The rear of the hotel, You will get a view of the Black Sea. But at the front, Although it is not really a horrible view. As it looks over and old military camp. All rooms have a balcony. There is a tv, to which you can get English speaking channels.
However I did hear one person complain about no shower caps. Not a major issue.
The Restauraunt is situated on the bottom floor and is a very large area. The food is plenty and very well cooked. And you help yourself as it is all buffet style.
The Pools are very good, Although the outdoor pool was very cold, However it was still a little out of season. The Spa or Health Centre are worth using, To where you can use the indoor pool, sauna, or treat yourself to a nice massage. There are a number of shops at the hotel, where the ladies can treat themselves to a nice facial or even visit the hair dressers
Overall it was a decent place and the staff,Bar and entertainment were all very good.
It was well worth the visit.
Surrounding the hotel though, It very much reminded me of Cyprus back in the late 1970s. Whereas a lot of properties are stilll being built. However bear in mind that this is still a new country again, after being relaeased from the clutches of Russia.
I probably would return again sometime in the future.
Have a good trip

  • Stayed April 2011
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
10 Thank JustAndy103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 15 May 2011

Bulgaria is not the Costa del Balkans. I travelled with people who expected "Spanish sunshine" or "Greek hospitality". It's an immensely historical country with some breathtaking beautiful scenery - especially if you escape the beaches and head for the mountains or do a bit of sightseeing and shopping in the bigger cities. There's a lot of poverty still there, a lot of people living in a timewarp, and it's a newcomer to Europe, in terms of the Union, and all that entails. Pick your resort with care. If you want a Bulgarian Blackpool head for Sunny Beach. If you want something a little more off the beaten tourist track, but handy for a historical Old Town, great seafood restaurants, and some nice shops in the New Town, head for Nessebar and the Palace in particular. It's allegedly five star, more four star, in Euro terms, but the rooms are spacious and well equipped, the TV does feature English speaking channels, the staff are friendly and attentive, and the food is fine - there's fresh fish, chicken, pork, other meats, grilled in front of you so if you dont want cold or tepid (as the Bulgarians prefer on health grounds) food, catch the chef's eye. The range was excellent, the all inclusive deal doesn't stint, and the desserts, for those of sweeter tooth than I have, are to diet for. The local cheese is great too, like feta. There's entertainment nightly, guests don't always seem to know where to go, a pretty good Bulgarian party night was missed by many opting to stay in the bars and swig up the all inclusive offerings there. It's a massive complex with much to commend it. The Bulgarians havent the easy empathy of, say, the Italians, they are by nature more reserved, but they are nice people, and easy to get on with, once the language barrier is overcome by a bit of body language or smiles. And the value is second to none. You've got to understand the nation;s history and realise that the Bulgarians are still on a learning curve when it comes to catering to the demands of mass tourism. Part of the problem is also getting there, with some companies almost air bus hopping airports to collect tourists if flights don't fill from one or the other airport, which adds to the flight time, and irritation. But once there, and once the sun shines (it's hit and miss May but was scorching as I left as luck would have it) it's a good place. Take buses instead of taxis, one lev instead of 15 (the taxi rate to the old Town) but remember two levs equal about £1, and it;s not a pricy place. Visit the city, the archaeological museums, grab a bit of culture, as well as a tan. And make an effort to chat to the locals.

Room Tip: ask for pool view,old military base other side!
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  • Stayed May 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank Janarchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 May 2011

Beutiful hotel with a big pool nice spa and a 5 stars feeling.

  • Stayed June 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Liiissiie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cannock, United Kingdom
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 bubbles Reviewed 28 October 2010

hotel isnt a 5*-to agree with everyone else!
it is clean and the rooms are big. the food is very poor, not much choice and it isnt very warm. we are here in the last week of the season so its more like the marie celeste than a cattle market. if this is bulgarian 5* i would hate to stay at a 3*. little things remind you its not a 5*-leaking ceiling in the dining room and having to pay a 20lv deposit for a towel for the pool (as if anyone is going to steal a towel!) it is in the middle of nowhere and at this time of the year there is nothing to do.
im sure in the summer its alot better but things like the decor and food will still be the same, it could do with abit of a facelift and a menu change!
the good points are: the hot chocolate and the cakes!
bad points: food and location

  • Stayed October 2010, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank vemula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
120 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed 10 October 2010

I stayed for 11 days at the Sol Nessebar Palace in June with my boyfriend. We booked the hotel as part of a package (flight + transfer to hotel + hotel with all inclusive formula) with an online touroperator.

Positive points:
- when arriving late at night we were checked in very quickly and efficiently + we were offered a cold buffet.
- room was beautiful and very big with a comfortable bed.
- bathroom was also quite big, had a bathtub and a separate shower and had beautiful fixings.
- rooms were cleaned each day very thoroughly. our cleaning lady made sculptures out of our towels, which was a nice touch.
- in general, it was clear that staff worked very hard, they were there in the morning, during the day and also in the evening. The animation team should be mentionned especially, for their work with the small children in the "mini-club".
- The swimming pool area was very clean and there were plenty of lounging chairs (no need to put your towel there to 'reserve' your place).
- Fitness center available + indoor pool, which was nice because I had some problems with sun allergy at the end of our trip, needing to stay in the shade and because of the indoor pool I could still have a swim.
- Doctor available in the hotel (was given some pills for sun allergy, so this was very convenient) + small shop in the hotel lobby where you can buy some snacks, drinks, and toiletries.
- All-inclusive formula was good: plenty of choice in food (especially breakfast was great as you are able to have your omelet and pancakes made on the spot), lots of fresh fruits and vegetables available. Also snacks and ice-cream available through the day at the pool bar. Beverages also adequate: water, juice, soda, local beers and spirits and a selection of cocktails.
- Location was ok. You can walk to Old Nessebar - a quaint little town on a peninsula - in 20 minutes. There is a bus stop one block from the hotel and taxis are always available. Some might say the hotel is in the middle of nowhere, but if you are travelling with young people you can easily walk or use public transportation. For me the secluded location was an advantage, as it was very quiet and relaxing. I would not want to stay in the middle of the hustle and bustle of Sunny Beach.

Minor disadvantages:
- Although very polite and helpfull, staff seems a bit aloof and not very warm. I think this is because of the fact that they work very hard and their shifts are very long.
- As this is a five star hotel, I would expect people to dress up for diner. We made an effort to do so every night. Other guests were just strolling in on their flip-flops, wearing beach attire; men wearing shorts (on one occasion one gentleman even went to dinner without wearing a shirt). Even though it was clearly stated at the entrance of the dining room that there was a dress code, the hotel allowed this to happen.
- Several people let their children (not only toddlers, but also children which were at least six years old) run around the pool and the otherwise formal lobby stark naked! I think this is again inappropriate for a five star hotel and again the hotel seemed to allow this.
- The hotel was full of Russian / Central-European families, who have a tendency to pilfer the buffet, piling food on several plates, putting them in the middle of their table so the family has a 'personal mini-buffet' available for them (e.g. taking all pastries for dessert from the buffet while still eating the salad) and let huge quantities go to waste while leaving nothing for other guests.

However, these were minor annoyances. I would recommend the hotel, as it is great value for money, although maybe not a five star in the strictest sense of the word.

Overall Bulgaria is a nice and relatively cheap holiday destination. We went to Old Nessebar (lots of little shops, nice buildings, UNESCO World Heritage), took a bus trip to Varna and took a trip on a catamaran combined with a visit of the town of Sozopol.
Sunny Beach is great for nightlife: they have lots of bars (at the time filled with rowdy English football fans as it was the World Cup) and discos. There are a few trendy beach bars, where you can have a cocktail for 6 leva (3 EUR) and it is happy hour 24 hrs a day, meaning you get two cocktails when you order one. That's a nice way to spend an afternoon.
Make sure you negotiated prices when shopping and especially with taxi drivers, otherwise they charge you 15 leva for Old Nessebar and 25 leva for Sunny Beach (one-way trip). We negotiated and usually payed 8 to 10 leva for Old Nessebar and 15 leva for Sunny Beach.

  • Stayed June 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
10 Thank Lawyergirl007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sol Nessebar Palace

Property: Sol Nessebar Palace
Address: 7B Aurelia Boulevard, Nessebar 8230, Bulgaria
Phone Number:
Region: Bulgaria > Burgas Province > Nessebar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Nessebar
#1 Luxury Hotel in Nessebar
#1 Family Hotel in Nessebar
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sol Nessebar Palace 5*
Number of rooms: 333
Official Description (provided by the hotel):
New Management for Sol Nessebar Resort by Sol Hotels as per 2008. Kids pool area and castle refurbished for safety and quality reasons. New and extended food offers and resort entertainment & sports follow Sol Hotels quality standards. Gardens and Park upgraded. Resort Manager for Sol Nessebar Palace,-Mare, - Bay is Mr. Lubo Lipchev. ... more   less 
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Also Known As:
Sol Nessebar Palace Hotel Nessebar
Sol Hotel Nessebar
Sol Melia Nessebar

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