We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excelent hotel, with excelent services and staff”
Review of Sol Nessebar Bay

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sol Nessebar Bay
Ranked #6 of 35 Hotels in Nessebar
Reviewed 23 June 2014

It's a very nice place and hotel. The services are excellent. It's very clean and the food is very good. The beach is ok and is close to the hotel. The pols are very clean. The hotel has a lot of places for the kids to play. Every evening is a special program for the kids on the exterior stage of the hotel. The all inclusive service is excelent.
It's very good for the families with kids. It's also very quiet.
We are going this year for the 3rd time at this hotel. My opinion is that from year to year the servicea are beter and beter.
The rooms we stayed last 2 years were very large and clean.
Overall it's a very good hotel with excelent services.

Stayed: July 2013, travelled with family
2  Thank Radu C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNR, Quality Manager at Sol Nessebar Bay, responded to this reviewResponded 29 June 2014

Dear Radu C,

Thank you very much for spending your time and writing a comment on Tripadvisor. It is such a pleasure to read these great words from you about our hotel.

A very big thank you on behalf of everybody here at Sol Nessebar Bay for having chosen us for third time! The biggest award for us is to know that our guests are feeling good here, coming back year by year.

We wish you all the best and we all look forward to the pleasure of welcoming you again in the near future.

Kind regards,

Desislava Raycheva
Assistant Quality Manager
Sol Nessebar Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (303)
Traveller rating
Traveller type
Time of year
Language

102 - 108 of 303 reviews

Reviewed 23 June 2014

Just returned from 10 days at nessebar bay. Hotel is clean but too basic for a so called 4 star. The main bar is in lobby which lacks any character or atmosphere. The only resturant was plain with no decoration other than a few posters. Food was always Luke warm or cold and we struggled to find variety in vegetarian meals. It also appeared that food was regularly recycled the next day as a salad. One day even had sandwiches with a sauce on top in the evening. It was surprising to be told we could not eat or drink at the two other hotels on complex. The only exception to this being a drink from pool bar during evening entertainment.
As for entertainment it was dreadful. The children of which there were many seemed to enjoy their disco but on the two occasions we tried to watch the adult show they lasted no longer than 35-40 mins. The shows themself were 3rd rate at best and an embaressing display to watch. Hotels of this chain should be able to afford better and frankly should want more for their guests.
It is said by locals that Bulgaria is 20 years behind with tourism but surely that should not include poor standards, lack of attention to detail and in our case no hot water for 2 days.
What a waste of good money and time. Never again

Room Tip: Ask for high floor for better view, you may not get it. We did not despite booking 12 months in adva...
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pauline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNR, Quality Manager at Sol Nessebar Bay, responded to this reviewResponded 29 June 2014

Dear Pauline L,

Thank you for your holiday choice and for your comments as well. The management discussed them all one by one on our quality council.
We are really sorry we did not meet your expectations.
Let me hope that we could persuade you to return again next summer season and give us a chance to satisfy your holiday needs.

Yours sincerely,

Desislava Raycheva
Assistant Quality Manager
Sol Nessebar Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

I was in a spacious room on the sixth floor with splendid sea view and park with playground.Everywhere was clean and well kept.The staff was very helpful.There were a lot of families with small children and the next time I'll go with mine.We ate at the next hotel - Sol Nessebar Palace and the food could be better but overall was good.There was a small beach near the hotel.There was entertainment for the children during the day and in the evening and traditional Bulgarian dance for others.

Room Tip: The rooms on the sixth floor from the pool side have a splendid sea view
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tanya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNR, Quality Manager at Sol Nessebar Bay, responded to this reviewResponded 21 June 2014

Dear Tanya A,

Thank you for having selected Sol Nessebar Bay for your holiday, and moreover we appreciate the time that you have set aside to share your experience with us and with other travelers on Tripadvisor.
It is a pleasure to rhear that you have enjoyed your stay with us. We are glad you appreciated the rooms, the staff and the service. Your satisfaction is our motivation to never stop the endeavors to be better one day after the other.
We do hope that we will have pleasure of welcoming you back on a future visit.

Kind regards,
Desislava Raycheva
Assistant Quality Manager
Sol Nessebar Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

We arrived at early hours in the morning and the staff offered to open the restraunt for some snacks! Our room which was a double sea view room was amazing! The dress for all meals is formal long pants! which was a bit of a problem for me as I only had my leggings that I travelled in, I was told by a member of staff at one point that my dress at lunch time (Shorts and t-shirt) was inappropriate which I respect but it was embarrassing and annoying when I have paid for all inclusive and am being told I could not eat unless I was wearing certain clothes, most all inclusive do have a dress code for dinner (night) service, but I did not like the dress code being applied to lunch service as it meant we had to go up to our room and shower (to get rid of suncream etc..) and change for our dinner and then go back up and change again which was abit of a pain. They do have snacks at the pool bar, mainly pizza, chips and potato balls which were nice enough! All the staff were polite and the hotel overall was really nice! We went in may so the weather was not great and it was stormy. The old town is only one lev bus ride away and is really picturesque (not walking distance), sunny beach is way too far to walk but is 1.50 lev on the bus and 25-30 lev taxi ride away. We did not have any trouble on the buses and were always able to sit down. We also went to 'Khans Tent' which was a night event which we purchased from our rep which is amazing! I would definitely recommend and also the Nessabar aqua park is great!! for adults and children! The evening entertainment was horrible! it was only for children and we only went once and did not bother to go again! Overall Me and my Partner had an amazing time on this holiday and would go again!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International
2  Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNR, Quality Manager at Sol Nessebar Bay, responded to this reviewResponded 15 June 2014

Dear Jessica H,

Thank you for choosing Sol Nessebar Bay for your recent holiday and for taking the time to write such a lovely review. We sincerely appreciate all your positive comments and your feedback about our staff. Reviews like yours are our greatest reward to know our guests have been satisfied with their holiday.
It was truly our pleasure to welcome you and we look forward to welcoming you back to Sol Nessebar Bay soon.

Kind regards
Desislava Raycheva
Assistant Quality Manager
Sol Nessebar Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

This is the second time we have stayed at this hotel. The pools are good size, hotel is very clean. Staff are always helpful. Rooms are big and cleaned daily. We even had our towel made into swans. Stefan at the pool bar always had a smile on his face and happy to help us with what ever we needed. The food was ok we never went hungry some of it was not to my liking but then you don't go to a different country and eat english food. The only down side for me was on our second time here we found the food at the pool bar to be less variety and some times cold. We will be returning again as its great value for money and lovely to relax.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNR, Quality Manager at Sol Nessebar Bay, responded to this reviewResponded 10 June 2014

Dear Sarah D,

Thank you for writing your review and sharing your experience from Sol Nessebar Bay.
We try to satisfy our guests and we are proud of our staff as being very friendly and polite.
We are pleased that you like the service provided by us.
We hope to welcome you again in Sol Nessebar Bay.

Best wishes
Desislava Raycheva
Assistant Quality Manager
Sol Nessebar Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

Sol Nessebar was a good choice to spent my 1st of May holiday together with my family.
Good pools and happy entertainers that speak good Romanian. Food was good and did not exceed expectation - especially fruits category .For this time of the year the hotel is good to spent a short holiday , but the very narrow beach down the hotel should make it attractive only for the outdoor pools. Nice staff that found a solution for warming our room due to the outside temperatures in this season.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Neagu C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNP, Quality Manager at Sol Nessebar Bay, responded to this reviewResponded 21 May 2014

Dear Neagu C,

Thank you very much for spending your time and writing a comment on Tripadvisor.
We are very glad that you enjoyed your holiday and we appreciate your very nice comment about our staff and the hotel.

We hope to welcome you again in Sol Nessebar Bay.

Kind regards
Desislava Raycheva
Assistant Quality Manager
Sol Nessebar Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

Sol Nesebar Bay is a impressive hotel offering nice views, especially from the upper levels. To go to the sea it takes 3-4 minutes walk in the hotels park; after going down on a slope you arrive in beautiful sandy bay with a lot of vegetation, clean water and... swans on the sea!
The staff is friendly and helpful. However the food was below the expectation we have in a 4 stars hotel belonging to an internation chain. They made efforts to offer us some sea food, fish, 2-3 kinds of meat, but they dind't make it well. The "fruit" juices were horible.
I think the management should focus on this issue because with little effort whey can obtain a much higher level of satisfaction.

Room Tip: All the rooms are nice with big balconies. Room of higher floor have a beter view; the best view is...
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Alexandru S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNP, Quality Manager at Sol Nessebar Bay, responded to this reviewResponded 13 May 2014

Dear AlexFromRomania,

Thank you very much for choosing Sol Nessebar Bay for your holiday, as well as for your time spent on reviewing the hotel on Tripadvisor.

We are happy you liked the rooms with large balconies and nice views to our bay and the swans.

On the other hand we feel sorry we could not meet your expectations regarding the food.
Our team of young and enthusiastic cooks is very customer oriented, and takes every feedback very seriously, having the ambitious task to satisfy the tastes of guests coming from different places all over the world. They are now preparing an even larger variety of food choices for the third decade of May, so we will be glad to welcome you again soon. You would than be able to check our enlarged spring menu + juices.

Best wishes and see you soon :)
Janina Ninova,
Quality Manager Sol Nessebar Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nessebar hotels
1.1 mi away
Italia
Italia
#7 of 35 in Nessebar
85 reviews
0.8 mi away
Aphrodite Beach Hotel
Aphrodite Beach Hotel
#9 of 35 in Nessebar
68 reviews
0 mi away
St. Stefan Boutique Hotel  Sunny Beach   BOJ
Show Prices
Show Prices
Show Prices
0.9 mi away
Marieta Palace
Marieta Palace
#13 of 35 in Nessebar
107 reviews
0.8 mi away
Hotel Kamenec
Hotel Kamenec
#23 of 35 in Nessebar
27 reviews
1.7 mi away
Hotel Saint Nikola
Hotel Saint Nikola
#12 of 35 in Nessebar
36 reviews
Show Prices
Show Prices
Show Prices

Been to Sol Nessebar Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sol Nessebar Bay

Address: Nessebar Blvd. 7, Nessebar 8230, Bulgaria
Phone Number:
Region: Bulgaria > Burgas Province > Nessebar
Amenities:
Wheelchair access
Hotel Style:
#2 Family Hotel in Nessebar
#6 Luxury Hotel in Nessebar
Price Range: £56 - £275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Nessebar Bay 4*
Number of rooms: 283
Official Description (provided by the hotel):
New Management for Sol Nessebar Resort by Sol Hotels as per 2008. Kids pool area and castle refurbished for safety and quality reasons. New and extended food offers and resort entertainment & sports follow Sol Hotels quality standards. Gardens and Park upgraded. Resort Manager for Sol Nessebar Bay, - Palace, - Mare is Mr. Lubo Lipchev. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Melia, Expedia, Booking.com, LoveHolidays, Ebookers and Evoline ltd so you can book your Sol Nessebar Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sol Nessebar Bay Hotel Nessebar
Sol Melia Nessebar
Sol Hotel Nessebar

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing