Arrived having booked and unfortunately prepaid through Agoda. Room was not clean when we arrived. Someones things were still in the room, toiletries, gown, used toothbrush, used soaps, used glass. There was hair all over the floor. We asked them to clean the room. They sent up the security guard to pick up the gown and the toiletries. I ended up having to chuck the used items out! Then in the morning, when I came to shower, the shower did not work. I then had to walk down stairs, as the phone didn't work to tell the fairly unhelpful receptionist about the problem. He then preceded to check the shower, as if I was an idiot and didn't know how to turn it on. Then the security guard had a go. After many failed attempts and several requests to just change rooms, an hour and half later we moved to the room next door. The shower didn't work there either. We got fed up and left. Terrible, avoid at all costs!!!
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