I can see how a family would enjoy the place. Pool, table tennis table, close to the beach and restaurants, bar at the pool, apartment with kitchen, 2 bedrooms, breakfast brought in in the morning. But we were disappointed.
First, the pictures look really nice while the reality is that the building looks old. Inside, it smelled funky, like it was the first time the apartment was being used after the slow winter season. It was clean, just that it was humid. Still, to the point that the walls showed signs of mold (like... with fur...), the floor was kind of slippery, even with my hiking shoes. Once we turned on the heater, it was better.
The hotel is not easy to find, even with the map they send. It's located in a construction and field area. Sure, it's pretty quiet around but it also feels unsafe. We wouldn't walk at night. No way. First, there's a guy in each section of the parking lot. Day and night. Although there's a fairly high fence around the property, we were wondering if they had a robbery issue. Well, at some point, as we were sitting inside with the window open, the receptionist came to us and said we couldn't leave the window open day or night. I assume he meant "while we were away during the day" but still, it makes you wonder how unsafe it is. As a matter of fact, that night, something was up in the street with a police car warning someone right in front of the hotel. I didn't sleep very well the first night since we were right at the first floor.
Like I said besides the humidity issue, it was very clean. The staff was very nice. There was a parking attendant who was eager to talk a pretty good English although I also speak Spanish. The bed was comfortable enough. Except for the toaster, we didn't use the appliances but they looked clean and well maintained. The breakfast consist of hot milk, bags of tea/coffee, ham, cheese, jam, breads and some kind of bad juice.
So all in all, it was just okay. We went once to that kind of apartment/hotel in France and it was way worst that that, even if the smell inside wasn't bad, it was a nightmare. Nevertheless, since we don't spend all day at the beach and moved around (Reserva Pinguino de Humboldt/Valle Elqui), I don't think we would go back.
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