Not only is this place like something from Soviet-era Russia but it also has the most surly Communist-style staff I have ever experienced as well.
A month after I stayed here I was going over my credit card statement and noticed that instead of US$143 a charge of over $175 had been put on my card by the sleazy management of this prison-like fleabag. I returned to the hotel and they explained to me that the extra charge was the 17% hotel tax. They said that the tax had been put on my card because they had charged me in Chilean pesos (instead of US dollars) and thusly the hotel tax was mandatory. Why they charged me in pesos rather than dollars remains a mystery. Long story short they would not refund the 17% because I could not present the receipt. The surly woman at the reception desk became even surlier and said she would not talk with me any further about the situation because I had "disrespected" her.
There are lots of nice hotels in the La Serena area. This is not one of them.
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