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“Great hotel with great customer service.”

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Hotel Boutique Vendimia Premium
Ranked #2 of 12 Hotels in Santa Cruz
Certificate of Excellence
Conroe, Texas
1 review
“Great hotel with great customer service.”
Reviewed 3 April 2014

Spent March 7th here to visit the Chilean wine country and attend the Vendimia wine festival. This was the first stop on our two week Chilean vacation. Thoroughly enjoyed the hotel and getting to know the staff. Room was beautiful, breakfast was awesome, and customer service was wonderful. Cannot say enough good things about the staff and how helpful they were. Would love to stay here again!

  • Stayed March 2014, travelled with friends
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Review collected in partnership with this hotel

Helpful?
Thank Debbie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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602 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Port of Spain, Trinidad
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 April 2014

Booking was easy, helpful staff, comfortable rooms, honour bar, excellent breakfast in an old world inn type setting where you sit with your fellow travellers and exchange stories. We met a Uruguayan couple celebrating 46 years of marriage a Swiss chap and his Mexican lady - we were 4 travellers from Trinidad & Tobago- how much more cosmopolitan can you get.

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank Gmaraujo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
145 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 1 April 2014

Santa Cruz, in the centre of the Colchagua Valley wine district, has a surprisingly small selection of hotels. The town itself boasts a museum and a fairly ordinary plaza, so staying outside at one of the vineyards is probably a good option. Having said this, if Santa Cruz is the destination, the Hotel Vendimia is probably the best choice. Yes, you can go to the large hotel on the plaza, which must once have been wonderful and full of character but is now vast, sporting a casino and is decidedly underwhelming in both the bar and the restaurant.

We chose to spend two nights at the Vendimia and enjoyed our stay on the whole. The hotel is situated on an unprepossessing street a few blocks from the centre of town. The walk to the plaza is along a busy road, lined with ironmongers, funeral directors and small eateries. Once inside the hotel, the service is both friendly and efficient, Juan Pablo and Nadia being particularly attentive and helpful while we were there. The owner was always around, smiling and greeting, although he leaves the guest relations to the others. There is, however, an air of micro-management, someone watching at all times and how ridiculous not to be allowed to consume wine from outside the establishment itself when you are in the middle of one of the major wine producing regions of Chile. We did not try the house wines or honesty bar, so have no idea if this was good or not, choosing to do our sampling of wines elsewhere.

Our room was spacious if, (like the whole hotel), a little overstuffed with furniture and things and the bed was extremely comfortable. We were upstairs and were grateful for this, not only for quietness but also privacy. The bathroom was quite spacious and, although the fittings were a little quirky, everything worked well.

Breakfast was fine with good freshly made coffee and a selection of the usual items. We chose not to eat our hard boiled eggs each day and wondered if they were recycled the next?

Overall, it was adequate, but probably not one of the highlights of our trip to Chile.

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank Travellers-K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baden
Level Contributor
3 reviews
3 hotel reviews
Reviewed 28 March 2014

Our Chilean friends recommended us to stay in hotel Santa Cruz, but we thought we should try hotel Vendimia as we read such good comments about it. And this was the right choice for us!

Staying three nights at hotel Vendimia made our Colchagua vally experience really a special and very personalized one. The owners and the staff are not only very friendly, they also helped us organizing the wine tours and with restaurant reservations.

The place itself is like a small museum with beautiful historic furniture and nice paintings, from a pure decoration point of view may be a bit overloaded, but this makes it a very special place.
The fact that you normally sit with other people at the large breakfast table allows you to exchange some information about which places (wineries) are worth the most to visit beside having a pleasant chat with people from other parts of the world. The breakfast served at the table at the time you previously agreed to with the staff is not a luxury one, but fully ok and you probably also need a bit less in the morning when eating and drinking so much day and night while saying in the Colchagua vally :-)

Thanks to the owners, Carla and Mauricio, we could actually do a real “vendimia” at Mont Grass for a Brazilian TV station, which was an extraordinary experience!

Room Tip: We enjoyed room "Syrah" (no. 6)!
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  • Stayed March 2014, travelled as a couple
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Helpful?
Thank Green_Papyrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chur, Switzerland
1 review
Reviewed 26 March 2014

Realy familiar atmosphere. the owners and the staff are very friendly and cooperative, excellent services and great breakfast!
we totaly enjoyed our two days in santa cruz and would definetly recomend this hotel!

  • Stayed March 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank orlando_chile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wildwood, New Jersey
2 reviews
Reviewed 22 March 2014

Because of the comfort and charm of Hotel Vendimia, we aré sorry we were there for only one night. It was perfecto for us. We were welcomed warmly by Nadia who spoke English very well.
We were given a tour of the property and were impressed by the cleanliness and attention to detail. The decor is mainly Chilean epoca with beautiful paintings done by Carla, the owner which added to the ambiance. The decor carried into our room which mixed the old with the new(TV, A/C, WiFi and fridge). The breakfast was served in a family style setting allowing us to meet other guests. If ever the chance should come again to visit Santa Cruz, we will definitely choose Hotel Vendimia for moré than one night.

Room Tip: We recommend room #5, Pinot.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Josephine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 9 March 2014

This was a charming hotel located in downtown Santa Cruz, Colchagua Valley. We love it. The rooms were nice and clean. Loved the decor and the collection of historic items. We actually enjoyed a swim in the swimming pool at the back of the hotel surrounded by cozy long chairs and a beautiful garden. The breakfast was delicious. Most of all, we met the owners who took the time to talk to us about their place, gave us advice and information. Great help.

I highly recommend this place, anytime, especially if you are planning to go on a Wine Tour. My husband and I would love to come back again to Hotel Vendimia in a 'heart beat'!

The staff was top!!
Natalia & Thomas Dreesen
(We stayed 2 days, February 22/23, 2014)

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank NataliaDreesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Boutique Vendimia Premium

Property: Hotel Boutique Vendimia Premium
Address: Ismael Valdes 92 | Between Avenida Errazuriz and Echaurren, Santa Cruz 3130000, Chile
Phone Number:
Region: Chile > O'Higgins Region > Santa Cruz
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 12 Hotels in Santa Cruz
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Boutique Vendimia Premium 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
Vendimia Hotel is located in Santa Cruz, an exclusive thematic hotel boutique, hospitable, wide and comfortable. In his decoration there are rescued elements of the Chilean colonial style. It has 8 rooms each one with its private bathroom, shower with hydromassage. It offers the best service with warmth and hospitality attended by his owners. Some services: terrace with swimming pool, Internet wireless, Cable TV, breakfast buffet, digs of wine and liquors, library.Hotel Boutique Vintage premium, is the first hotel certified in this category in the region and the 4to. In Chile, in obtaining the Stamp Q of Tourist Quality and the Stamp S Distinction Tourism Sustentable awarded by the Sernatur, and the Certificate of Excellence year 2012, 2013 and 2014 awarded by Tripadvisor, place of trips bigger and impo ... more   less 
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Also Known As:
Vendimia Hotel Santa Cruz
Hotel Boutique Vendimia Premium Chile/Santa Cruz

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