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“Good for value!”

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Sonesta Hotel Concepcion
Ranked #1 of 1 Hotels in Talcahuano
Certificate of Excellence
Santiago, Chile
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good for value!”
Reviewed 10 April 2013

Very good location, 10 minutes away from the airport.
Good space in average room, very clean. Good sleeping, zero noise.
There is a Casino connected to the hotel. The Casino is very small, but if you have some time, it is fun to have it right there.
Good service! Good experience!
If I travel again to this region I will pick this hotel again.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JPF2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MECasanova, Quality Assurance Manager at Sonesta Hotel Concepcion, responded to this review, 16 April 2013
Google Translation
Estimado Huésped:

Junto con saludarlo y agradecerle por habernos preferido como su hotel en Concepción, quisiéramos darle las gracias por darse el tiempo para expresar su experiencia en esta valiosa herramienta. Para nosotros es fundamental saber nuestras fortalezas y falencias de forma de poder mejorar día a día para nuestros huéspedes y clientes.
Gracias por ayudarnos a perseguir nuestro principal ideal que es su absoluta aprobación y satisfacción.

Muy Cordialmente
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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354 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level 5 Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 March 2013 via mobile

I thought the place was very reasonably priced for the quality and service. You get a free entry into the Casino if you have a room, and the restaurant was very good and also fairly priced. The room was very good given the low cost!

Stayed March 2013, travelled on business
Helpful?
1 Thank JoeGnsx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MECasanova, Quality Assurance Manager at Sonesta Hotel Concepcion, responded to this review, 16 April 2013
Google Translation
Estimado Huésped:

Junto con saludarlo y agradecerle por habernos preferido como su hotel en Concepción, quisiéramos darle las gracias por darse el tiempo para expresar su experiencia en esta valiosa herramienta. Para nosotros es fundamental saber nuestras fortalezas y falencias de forma de poder mejorar día a día para nuestros huéspedes y clientes.
Gracias por ayudarnos a perseguir nuestro principal ideal que es su absoluta aprobación y satisfacción.

Muy Cordialmente
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Neumarkt
Level 6 Contributor
319 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 6 November 2012

The Sonesta hotel in Concepcion is an excellent conference location which provides all necessary technical, infrastructural and personal equipment for smaller meetings and conferences and its benefit is also being near to the airport. The service is quite friendly and supportive, the rooms are nicely equiped and clean (though the air condition does not work and windows cannot be opened) and the meals are at a good standard (not excellent, but quite good). However, a negative aspect is the distance to the city center and a poorly structured surrounding that does not add at all for giving some input on local culture and facilities. Also, aspects such as internet connection that facilitate conference participants to efficiently use their time are not provided to an average standard and communication in English is possible, but not easy.
Total ranking - certainly above average for Concepcion, but not the first choice for conferences in Chilenian environment.

Room Tip: There is no problem about noise or exposition, so no recommendation is possible
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MECasanova, Quality Assurance Manager at Sonesta Hotel Concepcion, responded to this review, 8 November 2012
Thank you for selecting Sonesta Hotel Concepcion as your hotel in Concepcion City. Also, thank you for taking your time to fill out your experience on Trip Advisor. This is an important tool for us to improve our services and recognize our major dificulties. Once again, thank you for chosing us and we hope to have you in a near future as one of our most valued guests. Cordially Yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level 5 Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 30 October 2012

The hotel is located in scenic locality , a bit far from city. But is surrounded by malls & restaurants.
It has a heated indoor swimming pool on the 8th level. Please dont miss it ,at anytime of the year.

the break fast menu is quite limited and water is also charged.
the stay costed only 40 USD a day on weekdays and it was quite affordable compared to the central chilean hotels.
the internet was quite fast and i never had to use the television for my movie watching.
the rooms are spacious and is really value for money

i will definitely bring my family here for a holiday.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EevaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MECasanova, Quality Assurance Manager at Sonesta Hotel Concepcion, responded to this review, 5 November 2012
Dear Guest:

Thank you for selecting Sonesta Hotel Concepcion as your hotel in Concepcion City. Also, thank you for taking your time to fill your experience on Trip Advisor. This is an important tool for us to improve our services and recognize our major dificulties.
Once again, thank you for chosing us and we hope to have you in a near future as one of our most valued guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santiago, Chile
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 August 2012

I have stayed about 4 times at this hotel. It is a little noisy at night which is a bit uncomfortable for someone who needs a good rest.The parking space is too narrow and it is shared with the Casino , so on weekends you have to struggle to park.
I notice that rooms are not so properly cleaned, at least the way i like.

About restaurants, not too good, a small menu, mostly sandwiches with a annoying service ( and real slow).

i tried to make a reservation on internet but somehow there is not a two -bed room available, you have to ask for it and cross your finger for availability.
Telephone reservation is quite impossible, no body answer the phone and when they do , they ask you to send an e-mail...unbelievable!!!

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patricia e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 6 Contributor
99 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 9 May 2012

Stayed here in a couple of nights and I was very pleased with the room, breakfast the bar is nice too! Its a little bit far away from the town though!

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mathelaci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 November 2011

I travel to Concepcion a lot for business, and this is a new hotel to the offering down here. Connected to the Casino (they are not affiliated) the hotel is certainly worth the price especially if you like the gambling activity. The only detriment I can speak of is that it is a bit out of the way of Concepion and is not within walking distance of anything, so you will need a car or need to take a cab. There is a restaurant on property as well, and for the most part is better than most hotel fare, and you can eat in the casino as well.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Davega1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sonesta Hotel Concepcion

Property: Sonesta Hotel Concepcion
Address: Calle A no 809 Brisa del Sol, Talcahuano, Chile
Region: Chile > Biobio Region > Talcahuano
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Talcahuano
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sonesta Hotel Concepcion 4*
Number of rooms: 120
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