Booked 2 club rooms and were able to check in at 9.30am which was great. AC wasn't working in the hotel the weekend we were here, no note in room to explain this and although April, room still was 28c. Reception staff were superb and gave us a fan which didn't help so asked for a portable AC unit which they didn't have. While having dinner, room manager came over and offered to upgrade us to a suite. This was much cooler. Used the hotel car for a trip to the mountains - 300rmb more than a taxi but well worth it. Driver waited all day for us and could take us right to the cable car. Like other have said, food in on the 3rd floor restaurant is quite Chinese and the staff in general could do with some training. Club lounge was very good although not open on the Thurs night so we got 150 drink credit per room and 2 buffet dinners. Pool was very nice, but spoilt by the snorting and spitting at each end (this is allowed, but swimming without a swim cap is not!). In conclusion, I would highly recommend this hotel for the money you pay. The girls on the front desk and room managers were superb at handling our complaint, not quite 5 stars though due to poor/no English of some staff which meant things taking much longer than they should, lack of western choices at breakfast and dinner (although the curry was very good).
- Reservation Options:
- TripAdvisor is proud to partner with Ctrip TA, Booking.com, Hotels.com, TripOnline SA, Expedia, Cancelon, HotelsClick, Ebookers and Evoline ltd so you can book your Crowne Plaza Huangshan Yucheng reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.