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“Slow during lunch”
Review of Logan's Roadhouse

Logan's Roadhouse
Ranked #50 of 87 Restaurants in Bessemer
Cuisines: American, Steakhouse, Bar, Pub
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Dinner, Lunch, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
S��͏D"
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Slow during lunch”
Reviewed 11 December 2013 via mobile

Been here for dinner, and service was average, but the food was good. For lunch, ordered a salad, that took more than 30 minutes. Almost walked out.

Helpful?
Thank thechooz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LogansRoadhouse, Guest Relations Manager at Logan's Roadhouse, responded to this review, 31 March 2014
Hey thechooz, your feedback is important to us. We're going to pass this along and see what we can do to improve at this location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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35 reviews from our community

Visitor rating
    2
    11
    7
    5
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Tennessee
Level Contributor
48 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“SLOOOWWW!!!!”
Reviewed 21 October 2013

We were got a table quickly but the overall experience went downhill from there. It took almost an hour to get our food. And then one of the steaks was ordered medium and came medium rare. The server took the steak back to the kitchen and it took another 20 minutes and the steak was still medium rare. The manager never came to our table nor noticed how long we had been waiting for our food. One manager was by our table at the bar talking to her boyfriend and never noticed that there was an issue. They definitely need to pay more attention to their customers and not their friends.

  • Visited October 2013
    • Value
    • Service
    • Food
Helpful?
Thank mommbp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LogansRoadhouse, Guest Relations Manager at Logan's Roadhouse, responded to this review, 31 March 2014
Hi mommbp - we're very sorry to hear about this. Sounds like a few things may have gone wrong that we may be able to correct. Could you please reach out to us at guestrelations@logansroadhouse.com? Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bessemer, Alabama
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“One of the best meals I've had in a restaurant”
Reviewed 28 May 2013

Excellent food! Fast service! Great price! Got two meals for $13.99 Bread was hot and delicious. Got main course (barbecue chicken breast on rice) Baked potato and salad with ranch dressing. Wife got same. All for $13.99 Service was very fast and meal couldn't have been any better.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank walterrford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bessemer, Alabama
Level Contributor
73 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Should get a better steak and faster service for the price”
Reviewed 26 April 2013

We waited about 1/2 hour to be seated and then after placing our order it was another 40 minutes for the rib eyes to be delivered. Our waitress, who was excellent by the way-asked us to cut into them to check-good thing she did. Mine was suppose to be medium and my husbands med/rare. They both just about mooed. She apologized-took them back to the kitchen and we waited another 15 minutes for the replacements. We each ordered the 16 oz and it was a good thing because after the fat and waste is cut off you may have a 12 oz steak. For almost $50.00 (because of tax & tip) without drinks I would expect more than we received.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank LoriandEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
34 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 155 helpful votes
“Enjoyable Lunch.”
Reviewed 8 April 2013

My wife and I ate here recently for lunch. It was a very good meal, reasonably priced, and we even had food left over that went with us in a to-go box. My meal was cooked to perfection, however my wife ordered her steak “medium” and it came out a little more than “rare”. When we mentioned this to our waitress, she was more than pleased to take back the steak and they cooked it to the correct doneness. The waitress also kept checking on us, making sure everything was ok, and that our glasses were full. An overall “very good” experience.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
6 Thank KenS7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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