The staff at the reception couldn't speak English at all, only one lady knew a couple of words, but when we asked if we needed a taxi to get to the airport, she was literally lost, as she didn't know the meaning of the word 'airport'. The sleep quality was also bad as the hotel was loud and the mattress was just horrid, very bad quality.
A leaflet in the room said they had a laundry service, but apparently it didn't work (I suppose...), nobody in the hotel has been able to explain why we couldn't wash our clothes, as they could only speak Chinese. The toilet has never been cleaned, the floor was disgusting, the towels were washed, but dirty anyway (with black spots...) and the tap of the sink was dirty (never washed) and didn't drain. The hotel is close to the park and to the bus (which is ok), but the area is terrible, only banks and mobile shops. In general I can say it was absolutely awful. Never again.
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