I stayed here while attending a seminar at the local university. The property is obviously past it's prime, although the location is very convenient for my purposes. The staff was not exactly surly, but could definitely use some classes in customer service. Initially I booked a room with 2 doubles as a classmate was going to arrive on the second day of my stay. When I got to my room it was a king instead. The desk staff told me to wait until the next day to switch. Not a big deal, but still...On the third day of my stay the system locked me out of my room and I had to make another trip to the desk to have them reactivate my keys. Again, not a big deal, but I at this point I was averaging a problem a day with the staff. Also, when I did go to the desk I had to wait for the clerk to finish texting on her phone before she got out of her seat to see what I needed. More training and better organization are clearly needed.
The lobby appeared somewhat dirty, and the the molding in the hallways looked as if it had a dozen coats of old brown enamel paint. My room was adequate. The bed was comfortable and the furnishings were not too worn. The internet and TV all worked fine.
In short, for the money and location it represented an average value, but I wouldn't make it a destination, and when in town it will not be my first choice.
- Official Description (provided by the hotel):
- Our full-service Ramada Birmingham Airport hotel offers the option to park your car with us when you leave from Birmingham, Alabama Airport. We have meeting space available for special events and we are nearby Birmingham attractions such as Birmingham-Jefferson Convention Complex, Kelly Ingram Park and Birmingham Botanical Gardens, as well as businesses including Pinson Valley Chevron, American Tower, Harbert Management, Burch Corporation, and Energen. Our non-smoking hotel has 196 expertly appointed guest rooms with free WiFi, coffee facilities, work-space, flat-screen HDTV, microwave, mini-fridge and mini bar. In your spare time, get energized with a workout at our well-equipped fitness center or stay productive at our business center. Book your guest room today to discover the many reasons we are a top choice of hotels in Birmingham. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Hotels.com, Evoline ltd, Ebookers, Expedia, HotelsClick, getaroom.com and 5viajes2012 S.L. so you can book your Ramada Birmingham Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.