I love Choice Hotels and I've stayed at many Comfort Inns, but this one was just not up to snuff. We only stayed one night due to the hotel's proximity to Trinity hospital where my wife was having surgery the following morning. We checked in around 6pm and had to wait about 20 minutes at the front desk because there were three other parties in front of us. The gentleman at the front desk was very pleasant, but SLOW. We had reserved a King room, non-smoking. He informed me that our room would be on the third floor and half the floor was smoking/half non-smoking. So he said, "you will smell smoke when you get off the elevator." He wasn't kidding...it was very smokey. Anyway, it would not have been a problem once we were in the room. Opened up the room and it was like a sauna. Probably 90 degrees in there. My wife tinkered with the A/C but it wasn't happening. We went back downstairs and the nice gentleman at the front desk did give us another room, however it was on the first floor VERY near the check-in desk. So close, in fact, that the room was very noisy with foot traffic. Also, this room was two queens instead of a King.
I was going to chalk it up as just 'one of those things that happens' but the next morning getting in the shower, the tub had black mold around the molding. And the hotel certainly isn't located in a good safe neighborhood.
Again, I love choice hotels but this one was sub par. I would not stay there again.
- Official Description (provided by the hotel):
- Southern Hospitality is key at the Comfort Inn - Birmingham Airport. We offer each guest the best possible hotel experience possible, with restaurant suggestions, centrally located to all area attractions, and always having smiling staff at the front desk to handle your every need. Come stay with us so that we can show you our extreme dedication to your satisfaction and comfort. ... more less
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- Also Known As:
- Birmingham Comfort Inn
- Comfort Inn Birmingham