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“Comfortable, Friendly, Attractive” 5 of 5 bubbles
Review of Residence Inn Birmingham Downtown at UAB

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Residence Inn Birmingham Downtown at UAB
Ranked #19 of 79 Hotels in Birmingham
Certificate of Excellence
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable, Friendly, Attractive”
5 of 5 bubbles Reviewed 6 December 2013 via mobile

Second stay here. Hotel is very clean and attractive. Staff is friendly and helpful. Location is great, easy to get to UAB, restaurants. Highly recommend that you consider staying here when in Birmingham.

Stayed December 2013, travelled on business
Helpful?
Thank Beth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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258 reviews from our community

Traveller rating
    146
    86
    18
    3
    5
See reviews for
63
52
12
86
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Hilton Head, South Carolina
Level Contributor
75 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 19 November 2013

We had a nice stay at this hotel recently. The rooms look new and are well designed with granite counter tops and updated furnishings. We had a problem with the housekeeping staff in that they came very late in the day after we had made a point to be out most of the day and they were cleaning the room next door when we left in the morning. Also I left my electric razor in the room by mistake and after calling to have them look for it they could not locate it.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TLCSOCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winter Garden, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 November 2013

We stayed at this hotel for 6 nights and had guests from all over the country staying for our daughter's wedding. Kimberly Clark, sales manager handled all requests efficiently and pleasantly. Mathew and Stacie at the front desk always greeted us and were always helpful. The entire staff was gracious. The breakfast buffet was delicious. The rooms were large, very clean and comfortable.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MOB39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 November 2013

Stayed here for five nights while in town for a wedding. Could not have asked for a better place to call home - and everyone else who stayed here as well agreed! Sales Manager Kimberly executed everything we could have asked for with a smile and cheerful, helpful attitude. Stacey at the front desk (and really, everyone else we encountered) went above and beyond with infectious smiles and great recommendations. Breakfasts were great! Rooms were spacious and clean and had everything we needed! Computers and printers in the business center actually functioned! (A rarity at hotels, I assure you.) Location was perfect - loved walking to some of my favorite restaurants in Five Points! (Don't know where to go? Ask anyone at the front desk and they'll be happy to point you in a few good directions.)

My only complaint was that there was some roadwork happening outside that made it a little noisy at times - but this is hardly the fault of the hotel.

I would highly recommend this property, whether it be for business, vacation, or wedding week stays!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alison K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alabama
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 28 October 2013

I had hesitated for a long time about publicizing this issue, but I think that guests need to be aware of it, and perhaps it is more common at ALL hotels, and I am just not aware of it.

I always take my netbook when we travel and use it a great deal. We stayed at this Marriott a few days, and in fact had stayed here before. On day two we got up and got our day started, and I turned on my computer and began to check email and look at other work. Then my computer crashed. Simply went down and crashed. We had appointments with doctors that day, and puzzled, I simply turned off my netbook and left. When we returned I tried to recover my work, to my open my browser, and get my computer going again. The only screen I could obtain was the screen telling me to uninstall and then re-install everything. When I took my computer to Geek Squad a few days later, I was told that a very destructive virus had gotten into my computer at the hotel and everything -- everything, apps, work, home-page, everything -- was lost. The computer has not worked well since, and it is a fairly new, top-of-the-line, well-known brand netbook. This has never happened to me before, but it was clearly an issue connected with the WiFi service at the Residence Inn.

This might be a common problem; however, my husband and I travel a lot, and I always use my netbook at every hotel where we stay -- and we stay at Marriott properties most often. I would like to hear if this has happened to other folks. It proved to be a very expensive computer crash.

We thoroughly enjoy the Residence Inn hotels and try to stay at one when we are staying somewhere more than just overnight. We like ALL the Marriott properties, but this has really scared me off in case it is a terrible flaw in the internet service Marriott offers or just this hotel. This hotel is pleasant and clean and very comfortable and the staff is extremely helpful, and I would normally recommend it to everybody -- this is why this incident devastated me.

  • Stayed July 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LPLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Juliet, Tennessee, United States
Level Contributor
154 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 21 October 2013 via mobile

We were in town for a conference and stayed 2 nights. Our room was 622...on a corner so lots of windows! It was a 1 bedroom suite with tons of space!! The living room was terrific with the fireplace!! The hotel staff assisted us with taxis...very helpful!The free breakfast offered many choices...items are scattered about but I thought that helped with crowd control. We ate wings from Wings around the Corner...got them "to go" so we could watch sports at night. Would definitely return to this hotel if at UAB again!!!

Stayed October 2013, travelled on business
Helpful?
Thank Janie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

One of the cleanest rooms I've ever stayed in! Beautifully decorated, friendly staff, very comfortable. Great location. Cheaper than Highlands Hotel and NICER. WILL be back if staying in downtown Birmingham again.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LMM1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan S, Director of Sales at Residence Inn Birmingham Downtown at UAB, responded to this review, 22 October 2013
Thank you for for writing such a nice review of our hotel! We're so glad you enjoyed your stay with us. We agree...we think we have the cleanest rooms in Birmingham! I have shared your comments with our Housekeeping and other hotel staff. It's great to hear that you recommend us. Please stay with us again if you do return to Birmingham!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Birmingham Downtown at UAB

Property: Residence Inn Birmingham Downtown at UAB
Address: 821 20th Street South, Birmingham, AL 35205
Region: United States > Alabama > Birmingham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Birmingham
#11 Business Hotel in Birmingham
#14 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Birmingham Downtown at UAB 3*
Number of rooms: 129
Official Description (provided by the hotel):
The "new" Residence Inn Birmingham Downtown at UAB is proud to be the most recent hotel addition to the Magic City. This upscale hotel offers the business traveler all the comforts of home to include a full working kitchen for extended stays. We are conveniently located in the prestigious Five Points entertainment district and within walking distance to UAB hospital. Our hotel offers studios, one and two bedroom suites, full kitchens, free full breakfast, an outdoor swimming pool, state of the art exercise equipment, free high speed internet, flat screen televisions in every guestroom and evening socials several nights a week. Our hotel staff will make you feel right at home. We specialize in creating service so memorable for our guests. ... more   less 
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Also Known As:
Residence Inn By Marriott Birmingham Downtown At Uab Hotel Birmingham

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