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Drury Inn & Suites Birmingham Grandview
Ranked #2 of 80 Hotels in Birmingham
Certificate of Excellence
Reviewed 5 September 2012

Stayed here with a group for a baton competition pre teen girls and older. Very clean, food was great, The 5:30 kickback was great. Was impressed with hot food, and drinks, Breakfast was good like if you went to ihop. very impressed with this location. Front desk clerk was happy, and very friendly helped with all of the questions I needed. We differently we be staying again, very family oriented...

Room Tip: was perfect
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  • Stayed: November 2011, travelled with friends
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1  Thank JoyceB823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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561 - 567 of 663 reviews

Reviewed 2 September 2012

We recently had to evacuate with 3 kids and 2 cats! The staff at this hotel were fantastic ... So helpful and friendly.
The rooms were spacious and clean and you can't fault the wifi,breakfast and the evening food ... All for free!! Even free popcorn late afternoon which kept the kids happy along with the indoor/ outdoor pool
All in all a fab few days were spent here would definitely stay here again!! A+ :)

  • Stayed: August 2012
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1  Thank Jennibb72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2012

HIGHLY RECOMMEND!!! This hotel was everything they claim to be. Our larger than average room had a comfortable king bed, a recliner (nice to be able to kick back and relax without being in bed), fridge and microwave. Fairly small but adequate bathroom with separate sink area. THIS HOTEL WAS SOOOOO CLEAN. The tiles in the bathroom floor are high gloss and they were spotless. I ran into a member of the housekeeping staff in the elevator and mentioned to her how great everything was. She humbly thanked me and told me how much she genuinely enjoys her work. I wish I had gotten her name. Great CLEAN pool area - the pool is partly indoors and partly out. Evening "happy hour" was unexpectedly wonderful. Nothing fancy - nachos, baked potatoes with all the fixings, hot dogs, chips, salad and raw veggies. Definitely enough sustenance to keep you from having to take the kids to fast food! The surprise was that they give you a punch card for drinks - 3 per person per night - mixed drinks, beer or wine. Seriously!? I enjoyed 2 margaritas on the house in their generous dining area with big screen TV. My only minor complaint is that the AC fan was loud enough that we had to adjust the volume on the TV every time it switched on and off. All in all, a small issue. .

Room Tip: The usual - away from the ice maker and elevator. They did a great job of spacing guests throughout...
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  • Stayed: August 2012, travelled as a couple
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2  Thank Kimberly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2012

We have a 15 month old and the suites in this hotel were perfect for her because she had plenty of room to run around. We were able to set up her pack-n-play in the living room so she would have her own quiet sleeping area...which enabled us to talk and watch TV in the bedroom without waking her up.
The staff members were exceptionally nice and accommodating. We arrived late without milk for our daughter. I called the front desk asking if they had milk I could buy, or if they knew of the closest place we could go get milk. Without hesitation, I was told to come down to the kitchen area. I was met at the milk cabinet where a staff member was waiting at the unlocked milk dispenser. He filled my two sippy cups and asked if we needed anything else and told me to have a wonderful stay. Well we did!
We didn't get a chance to take advantage of the evening "kickback", but the breakfast was fabulous! There were many choices, hot and cold.
Thank you for a comfortable stay!

  • Stayed: August 2012, travelled with family
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Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2012

We stayed here in an oversized two room suite in August 2012 for several nights. Upon checking in, we went up to our room only to notice the smell of stale cigarette smoke in our non-smoking room. This, compounded with the fact that the air conditioning was sporadic at best (a necessity in Alabama in August!) forced us to change rooms. We were downgraded to a room one size down, but still were charged the rate of the larger room! The second room was fine in all respects (e.g. Comfortable beds and furniture, good water pressure, etc), with the exception of the in room fridge dying on our second day, spoiling our food. All in all, not up to the standards set by other Drury Inns.

  • Stayed: August 2012
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Thank Vortmax36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, General Manager at Drury Inn & Suites Birmingham Grandview, responded to this reviewResponded 21 August 2012

Thank you for providing your feedback. We sincerely apologize that you had a concern during your stay at our hotel. We value your business and sincerely regret that the level of service was not what you expected and deserved.

Your comments will help us address the issues you brought to our attention so we can improve our service.

We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs. I have sent you an email regarding your issues please look for it or check your spam folder.

Sincerely,
Stephanie West
General Manager
Drury Inn & Suites Birmingham Southeast

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2012

Everything that the Drury Inn advertised was delivered. The room was clean and comfortable, although lacking in luxury linens found at some hotels. A pleasant surprise was double sink vanities with granite counters in the dressing area. Plenty of hot and cold offerings provide variety at breakfast. Unique to the Drury Inn is a generous afternoon buffet ideal for families wanting to feed the kids without the expense of restaurants. The location is a reasonable distance from attractions and close to The Summit, an upscale shopping area with great restaurants. One drawback is that everything away from the hotel requires getting into the car. Birmingham, Alabama drivers are obnoxiously aggressive.

  • Stayed: August 2012, travelled as a couple
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1  Thank Jan6875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2012

Exactly what we have come to expect from Drury. Excellent facilities, food and staff!

We stopped in on our way to FL and had great service. Very friendly staff and the breakfast was fresh and delicious.

Easy check-in and check-out made getting in and out a breeze.

  • Stayed: August 2012, travelled with family
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Thank G0Cards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Inn & Suites Birmingham Grandview

Address: 3510 Grandview Parkway, Birmingham, AL 35243-1929 (Formerly Drury Inn & Suites Birmingham Southeast)
Phone Number:
Region: United States > Alabama > Birmingham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Birmingham
#1 Best Value Hotel in Birmingham
#7 Business Hotel in Birmingham
#10 Romantic Hotel in Birmingham
Price Range: £82 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Inn & Suites Birmingham Grandview 3*
Number of rooms: 149
Official Description (provided by the hotel):
Drury Inn & Suites Birmingham Grandview is located near I-459 and Highway 280 in Colonnade Corporate Center, a quiet suburb only 17 minutes from downtown. Free breakfast is served every day, as well as free hot food and cold beverages at our evening 5:30 Kickback(R). South Birmingham offers upscale shopping, dining and destination golf courses. ... more   less 
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Also Known As:
Drury Inn & Suites Birmingham Se Hotel Birmingham
Drury Inn And Suites Birmingham Se
Drury Inn Birmingham
Drury Birmingham
Birmingham Drury Inn

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