New property but as other reviewers have indicated not well managed. Rooms are nice but the thumping of bass from bar on second deck could be heard on the 6th floor. This complaint has been registered before by other guests but management must not care.
Room service was incorrectly billed to my account. No one could handle as billing dept was closed on the weekend. Go figure. My advice. Go to Sheraton, might be a little bit older but better managed. Also stay clear of the Westin's pub. Horrible service and just ok food.
- Official Description (provided by the hotel):
- The Westin Birmingham opens in January 2013. Our hotel is located in The Marketplace, an upscale dining and entertainment complex and is nearby several popular downtown destinations. ... more less
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