I frequent this location for lunch with coworkers. I have eaten at this location since it opened, back in the good ole days 'where you could order the counter. Now, every time I go in and try to order at the counter I hear "YOU CAN HAVE A SEAT WHEREVER YOU LIKE!!!!" in an annoyed whine. Today, I waited about 5 minutes to order at the counter and heard this familiar annoying whine 4 times: twice from two people. Today was an excellent [sarcasm] experience. The same guy who brought the food, forgot the silverware, and forgot the ranch dressing was also one of the "YOU CAN HAVE A SEAT WHEREVER YOU LIKE!!!" guys.
I have ordered at the table and have had mixed experiences. I've been in and out in 30 minutes, and I've also waited 30 minutes at the table on the check.
I've mentioned this in all the surveys I do at the restaurant. Sometimes it improves, but it always goes back.
This is my subjective review: I prefer to order at the counter. I don't have to wait for someone to take my order. Once I give my order, it's in progress and not waiting on someone to put it in who may also stop at a table or two before inputting the order. I understand why they want me to order at the table - they have justify paying for the wait staff. I've seen good talent come and go there, maybe they just can't keep good talent?
The food here is always good - sometimes your wings are drowning in sauce (excellent in my book) and sometimes they just have a misting of sauce.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.